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Logo Name Σ Employees
b-sm@rk b-sm@rk

Our responsibility is to help brand owners achieve a high level of intimacy with their clients and being consistent at delivering high customer satisfaction. Our expertise is at your service to understand who your customers are and how they feel about your offer. Our main product MySmark combines emotional and rational feedback with the personality type of the user in order to build your clients profile and enhance the customer experience. Learn more on www.mysmark.com Marketing consultancy, Customer experience, Artificial intelligence, Customer surveys, and Data analysis

71 similar entities Type: Startup Activities: uxtech Technologies: A.I. Data Analytics

5 0
Born Digital Born Digital

Born in code, built for business - our digital humans think, decide, and deliver across the globe All-In-One platform enhancing customer experience. Our mission is to provide companies with the advanced digital transformation of contact centers. In 2019, customer center experts teamed up with artificial intelligence enthusiasts and Born Digital was born. We created virtual assistants, which we first learned to speak in local languages and gradually added other global languages as well. Our product covers all channels such as calls, email, and chat. In addition, it creates analytical dashboards for all customer interactions which helps to improve the customer …

407 similar entities Type: Startup Activities: uxtech it services Technologies: A.I. A.I. - Natural Language Processing Generative A.I.

7 54
Boyum IT Solutions Boyum IT Solutions

Stay Connected, Increase Productivity & Grow your business with Boyum IT We are Boyum IT Solutions, a global software company that helps small and medium sized Manufacturers Bring their Products to Life! We support every stage of the product journey from the first idea to the final customer experience. Our focus is the entire Product Value Chain, going beyond the supply chain to help businesses create value, spark innovation and deliver products with clarity, efficiency and confidence. Our solutions connect people, data and processes across design, planning, production, quality, delivery and go to market. We act as a trusted partner …

140 similar entities Type: SMB Activities: it services Technologies: SaaS

3 180
Thunderhead, by Medallia Thunderhead, by Medallia

The world leader in customer-led journeys At Thunderhead, by Medallia, we believe in a world that’s filled with happy customers. We help brands get closer to their customers by helping them to better understand and meet the wants and needs of each and every individual customer, regardless of where, when, and how they interact. Our market-leading ONE Engagement Hub is a cloud-based customer engagement platform that’s been designed to discover customer insight in real-time, across every interaction throughout the entire customer journey. Through its advanced listening and learning capabilities, ONE surfaces real-time customer insight and journey behaviour, providing a completely …

62 similar entities Type: SMB Activities: martech uxtech Technologies: Data Analytics

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ViiTAMiNE ViiTAMiNE

Find out how Viitamine can help you delight your Customers' eXperience and improve your Ops performance We are an expertise firm in customer experience (CX), employee experience (EX) and operational performance (∆+ Ops). To date, we are proud to have carried out 269+ missions with 98+ client brands and to have received numerous feedback in the operational implementation of AI. We exclusively support Brands and have the particularity of counting among our small team former Business Managers of customer relations centers in addition to functional and technical consultants. More detail on our service offerings around the 5 pillars Strategy, Customer …

378 similar entities Type: SMB Activities: it services uxtech consulting Technologies: A.I. - Natural Language Processing

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Gladly Gladly

Customer experience AI built to engage, not deflect. For business leaders who want to get AI right, Gladly is the only customer experience AI that delivers the cost savings you need AND the customer devotion that drives lasting business value. Trusted by the world's most customer-centric brands—including Crate & Barrel, Breeze Airways, and Ulta Beauty—Gladly is purpose-built to engage customers, not deflect them. Learn more at www.gladly.ai. Customer Service Platform, Saas, customer service, customer experience, omnichannel, customer support, CCaaS, multi-channel, AI, automation, IVR, digital customer service, native voice, self-service, artificial intelligence, AI, and customer experience platform

67 similar entities Type: Startup Activities: uxtech Technologies: SaaS

12 219
Serve First CX Serve First CX

One platform to turn customer feedback, audits & mystery shopping into action Delivering customer experience insights that matter, making data actionable. We help businesses to learn and adapt faster, driving change from the frontline to the boardroom. Our AI-powered tools ensure everyone has the insights they need to continuously improve customer experiences; because, in the end, experience is everything. Customer Feedback, Mystery Shopping, Internal Audits, Task Management, Social Review Management, and Analytics

276 similar entities Type: Startup Activities: uxtech it services Technologies: A.I.

2 52
Miuros Miuros

Turn customer service data into actionable insights to deliver a stellar customer & agent experience. Miuros leverages the goldmine of data generated by customer service organizations enabling companies to deliver a stellar customer and agent experience. Our customer service performance platform, powered by a new generation of AI-analytics, automation and quality assurance solutions, drives businesses to streamline their operations, and turn customer service data into actionable insights that create added value for customers and service representatives. With Miuros, customer service teams are smarter and faster, elevating customer experience excellence. Companies like Wise, Deezer, Freenow, GetYourGuide or Trade Republic have already …

57 similar entities Type: Startup Activities: martech uxtech Technologies: A.I. A.I. - Machine Learning A.I. - Natural Language Processing SaaS

7 9
AjuaTM AjuaTM

Customer experience management for every business. Ajua exists to bridge the gap between businesses and their customers. We specialise in capturing and managing customer's experiences to measure and optimize them to uncover insights through quantitative CX solutions Data, Insights, Mobile surveys, Mobile rewards, Voice of the Customer, NPS, Feedback Loop, Surveys, Customer Feedback, Customer Loyalty, Net Promoter Score, Customer Acquisition, Customer Retention, Focus Group, customer experience, customer service excellence, operational efficiency, customer acquisition, and Fintech

85 similar entities Type: Startup Activities: martech it services uxtech Technologies: Data Analytics

10 97
Navixus (Formerly Eventus Solutions Group) Navixus (Formerly Eventus Solutions Group)

Our biggest strengths at Eventus are the talent and expertise we bring to the table At Navixus (formerly, Eventus Solutions Group), we’re reinventing the customer experience. We help companies solve the most complex customer experience (CX) and contact center problems—equipping them with the strategies technologies cross-platform analytics and fresh thinking they need to delight their customers and meet the challenges of today’s new “Age of the Customer.” In fact when our competitors falter companies turn to us for creative solutions and clarity. To connect clients’ bewildering array of operational contact center and marketing software we built IntelligenceHub the industry’s leading …

122 similar entities Type: Startup Activities: martech Technologies: Data Analytics SaaS

2 98
Kaisa Kaisa

Create + automate personalised CX at scale Kaisa Develops Customer Experience software for high-consideration purchases. Powering 75% of Europe’s Automotive transactions across 52 countries, our platform creates, automates, and personalises over 3 million auto-buying journeys a month. Kaisa continues to innovate new software products and services, facilitating frictionless buying experiences at scale for our partner’s customers, during their most important purchases. Customer experience, customer intelligence, enterprise marketing platform, real-time interaction management, conversational commerce, marketing automation, marketplaces, Automotive brands, CpaaS, SaaS, Cloud Platform, audience segmentation, cloud communications, lead management, and sales acceleration

78 similar entities Type: Startup Activities: martech uxtech it services Technologies: SaaS

7 77
Kipsu Kipsu

Keep Service Personal. Extend Service Digitally. Kipsu is pioneering a software-based solution designed to revolutionize how service-driven brands interact with consumers. Using real-time digital communication channels such as texting, internet chat and social messaging, customer-focused companies leverage Kipsu to connect in-the-moment with anyone passing through their door, gaining insight, responding to questions, and addressing concerns in a familiar and frictionless way. Trusted by the leaders in hospitality, multifamily, retail, and healthcare, Kipsu’s software is tailored for customer service and front-line teams to manage sending and receiving consumer communications, handle request fulfillment seamlessly, engage in internal team communication, view critical consumer …

48 similar entities Type: Startup Activities: uxtech Technologies: SaaS

3 122
Escapist Reality Escapist Reality

Success without Surprise - A Salesforce and Cloud Technologies Consulting Partner As of August, 22nd, 2026, Escapist Reality is no longer accepting new consulting engagements. If you need Salesforce consulting support, please contact your Salesforce representative or a local Salesforce User Group for recommendations, such as the Portland, Maine Salesforce User Group. ------------------------------------------------------------------------------ We believe that empowering our customers to focus on what they do best means making sure we are removing the distractions of hardware, software, and infrastructure that is needed to support their business. By leveraging Cloud Platforms, we are able to provide high value return on investment …

233 similar entities Type: Startup Activities: it services Technologies: SaaS

2 1
Kaleyra Kaleyra

Connecting every conversation, from your teams to your customers Tata Communications KaleyraTM connects every conversation, between enterprise teams and customers, through our Interaction Fabric. It turns fragmented interactions into intelligent, seamless, and scalable experiences, helping businesses deliver exceptional customer and employee experiences. Built to evolve with your business, our robust platform handles 60 billion+ interactions annually, transforming scattered conversations into growth opportunities and raising the bar for CX and EX with a future-ready, all-in-one suite. Mobile, FinTech, WhatsApp Business, Omnichannel, Cloud communication, api, messaging, voice, contact centre, Whatsapp business api, chat bot, communication, business communication, communication tools, ivr, 2-way messaging, …

87 similar entities Type: SMB Activities: fintech it services Technologies: SaaS

9 330
Vizolution - a Lightico company Vizolution - a Lightico company

Enabling great customer journeys We're dedicated to helping organisations make great customer journeys effortless. We believe that customer experiences should be as efficient as possible, and that customers should be able to complete journeys in the method that suits them best, via the device of choice. Our platform is used by global enterprises across 13 countries to enhance their offering. We have received numerous accolades for CX innovation, including at the UK Customer Satisfaction Awards, European Contact Centre and Customer Service Awards and CCA Excellence Awards. As a company, we understand that delivering effortless experiences to customers at an enterprise …

101 similar entities Type: Startup Activities: it services Technologies: SaaS

19 25
DiUS DiUS

It’s our ability to help clients navigate the new that continues to set us apart. We specialise in using emerging technology to solve difficult problems, get new ideas to market or disrupt traditional business models. We leverage the cloud so we can focus on improving how our clients interact with their customers. We’re leaders in digital, data and devices with specialist expertise in discovery and design. Sometimes we work under the hood, connecting multiple systems to create a single customer view. Other times we make a more visible impact by building new products or enabling new ways for our clients …

245 similar entities Type: SMB Activities: it services uxtech Technologies: A.I. - Deep Learning A.I. VR A.I. - Machine Learning IoT

15 86
Almavia CX Almavia CX

We create optimal human experiences to support our clients’ growth THE HUMAN AT THE HEART OF THE EXPERIENCE * Our mission is to transform the customer experience by placing people at the heart of strategies * Our strength is our ability to work with and for our clients, building lasting and authentic relationships * Our belief is that a human-centered strategy always delivers an optimal customer experience WE CREATE OPTIMAL HUMAN EXPERIENCES TO SERVE OUR CUSTOMERS’ GROWTH We are 280 consultants specializing in customer experience. Our holistic and integrated approach allows us to respond to our clients' challenges at all …

189 similar entities Type: SMB Activities: consulting martech uxtech Technologies: Cybersecurity Data Analytics

23 166
noci.io noci.io

AI expert system and generative AI for products' recommendation. Qualifying customer needs through conversations. Since 2017, NOCI has developed an AI expert system in product’s recommendation based on the understanding customer needs in context. The integrated generative AI provides an added level of flexibility to engage in the most complex conversations in line with the diversity of customer scenarios. The expert algorithm is dynamically enriched with associated criteria and weights to closely align with customer needs.. Interacting with your client through the conversation to secure a unified customer experience factoring the specifics of each channel. A “tailored” implementation merging naturally …

60 similar entities Type: Startup Activities: uxtech consumer services Technologies: A.I. A.I. - Natural Language Processing Generative A.I.

4 1
ReachFive ReachFive

Connect Smart Companies to Real People through all devices everywhere, anytime. Improve customer experience through Advanced Identity Management The Customer Identity and Access Management (CIAM) industry is undergoing fundamental changes as identity management shifts from big data to structured customer identity data. Relationships and interactions between customers and brands is undergoing deep transformation as online and offline boundaries disappear. Organizations need to deliver seamless, personalized customer engagement across multiple channels, and accomplishing this depends on capturing, managing, securing and using customer identity data. ReachFive’s Customer Identity and Access Management (CIAM) solutions help you create a unique user experience, across an …

62 similar entities Type: Startup Activities: it services games Technologies: Data Analytics SaaS

59 37
Lectual AI Lectual AI

Lectual – Redefining customer support with AI, incubated at @Station F. Customer experience is a key differentiator in a company's success. From answering frequently asked questions to tracking orders or processing refunds, traditional support channels—email, SMS, or phone calls—often leave customers waiting for hours. Lectual redefines customer interactions by eliminating the need for human intervention in handling inquiries. Our intelligent automation platform manages the entire customer support process in a B2B model, available as both a SaaS and on-premise solution. With advanced integrations—including APIs, databases, e-commerce platforms, Stripe, and more—our system analyzes requests, retrieves relevant data, and executes necessary actions …

Type: Startup Activities: uxtech Technologies: A.I. A.I. - Natural Language Processing Generative A.I.

1 1
Shirute Ltd Shirute Ltd

We want to make people happy Shirute Ltd is a creative, competent and enthusiastic customer experience agency delivering business excellence to systematically plan, create, manage and measure engaging customer experiences in all customer interaction channels and touchpoints. Our strongest competencies are customer experience research, customer experience strategy planning & design and voice of customer. We also care about your customer dialogue and customer data-driven business. Our LEGO Serious Play workshops help your organisation develop any of your People Experiences: Customer Experience (CX), Employee Experience (EX), Candidate Experience and Partner Experience in an energetic and playful - but serious - manner. …

98 similar entities Type: SMB Activities: consulting martech uxtech Technologies: Data Analytics

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House of Kaizen House of Kaizen

Product, marketing, and data professionals who test and learn to optimize recurring-customer experiences. Subscription, membership, and loyalty products have unique economic opportunities and customer expectations, so we collaborate to experiment and optimize the entire journey for sustainable net growth. With customer research, digital marketing and product experimentation, we plan and execute with a culture of continuous improvement — all in an effort to be a place that works better building LTV. Digital Strategy, Marketing Consulting, Performance-based Marketing, Affiliate Marketing, Website/Landing Page Optimization, Conversion Rate Optimization, Multivariate Testing, Persuasive Design, Content Strategy, Experience Optimisation, Display, Customer Experience Optimisation, Consumer Research, CRO, …

203 similar entities Type: SMB Activities: martech uxtech Technologies: Data Analytics

6 24
Odigo Odigo

"Improving the ​efficiency of interactions​ between a brand and its customers"​ Omnichannel CCaaS Platform | Customer Experience, AI & Sovereign Cloud Are your customer service costs increasing? Are your teams losing time switching between disconnected tools? Has your customer experience become a barrier to your growth? Odigo is a CCaaS (Contact Centre as a Service) platform designed to simplify, automate and manage your omnichannel customer experience. With over 40 years of expertise and 700 specialists, we support organisations in transforming their customer experience. More than 350 companies trust us to manage billions of interactions every year. 🔹Turn your contact centre …

244 similar entities Type: SMB Activities: it services uxtech Technologies: SaaS

44 637
Semeon Analytics Semeon Analytics

Reliable text analytics platform for any use case. We tell you what your customers think and want. Semeon is an AI-driven text analytics Platform empowering Customer Experience #CX Semeon overcomes language complexity by detecting irony, sarcasm, cultural context and bias and help gather a correct representation of what customers are saying, enabling brands to be as responsive as possible. To become customer-centric is to be able in quasi real time to grasp the meaning behind what your customers say and the words they use. This helps your company build the best customer experience possible, informing adequately customer support, marketing, communication, …

102 similar entities Type: Startup Activities: martech uxtech Technologies: Affective Computing A.I. A.I. - Deep Learning A.I. - Machine Learning A.I. - Natural Language Processing Data Analytics SaaS

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Hello Customer Hello Customer

The AI platform to centralize and analyze feedback, prioritize actions and take decisions with confidence. Hello Customer is an AI-powered Voice of Customer platform to collect, centralize and analyze feedback at scale, prioritize actions and take business critical decisions with confidence. -Collect feedback with Hello Customer or connect with other feedback sources -Powerful feedback analysis with the highest precision and deepest level of detail, out of the box and in real-time. -Launch your feedback program in weeks, not months -Enrich and segment your data -Leverage actionable customer insights in no time Discover how we help brands like Bridgestone, Securitas, Toyota …

52 similar entities Type: Startup Activities: uxtech Technologies: Affective Computing A.I. A.I. - Natural Language Processing

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Goodays Goodays

The most complete CX solution in a world of AI/ / Award-winner: AI CX management platform 2025 (CIO Review) Goodays (formerly Critizr) is the most comprehensive customer experience platform on the market, now enhanced with generative AI. Founded in 2012, our mission is to redefine the shopping experience—for businesses and their customers—by fostering meaningful interactions. Because every experience matters. Our goal is to empower businesses with a customer experience management platform that streamlines and scales CX optimization. We make it easier to create genuine connections with your customers while freeing up your time to focus on the KPIs that truly …

137 similar entities Type: Startup Activities: martech e-reputation uxtech Technologies: Generative A.I. A.I. SaaS

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Xupera Xupera

Transforming conversations into results We have been designing and managing Customer Experiences for large organizations (Private, Public and Third Sector) for 19 years throughout the entire user relationship process (from Sales, through Customer Service to Customer Loyalty). More than 240 professionals committed to transforming your Clients' Experiences into results for your organization. Customer Experience, Sales, Customer Service, Loyalty, Contact Center, Social Networks, ChatBots, and Fundraising

105 similar entities Type: SMB Activities: martech uxtech Technologies: A.I. A.I. - Natural Language Processing

19 101
ViaSay (ex Mindsay) ViaSay (ex Mindsay)

ViaSay enables companies to provide simple and efficient customer interactions through Conversational AI. We help customer service teams overcome common challenges, allowing them to automate large volumes of customer requests, eliminate time-consuming processes, and optimize their use of human resources. From basic FAQs to complex transactions, we help companies build their customer service automation strategy, from simple to sophisticated, allowing for maximum automation of customer interactions and lowest total cost of ownership. Conversational AI, Process Automation, AI, chatbots, virtual assistants, customer service, customer support, customer experience, machine learning, bots, nlp, RPA, workflows, and automation

126 similar entities Type: Startup Activities: uxtech Technologies: A.I. - Natural Language Processing A.I. A.I. - Machine Learning Generative A.I. RPA

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Cake & Arrow Cake & Arrow

Digital products and services that move people to action. Cake & Arrow is a UX Design and Product Innovation company that works exclusively with the Insurance and financial services industry. We believe empathy sparks opportunity. Our human-centered design approach helps carriers, distributors, and service providers create breakthrough digital experiences that drive results. For more than 20 years, we’ve helped the insurance industry make buying, selling, and servicing insurance better for everyone, by design. RECENT CLIENTS Chubb, Travelers, Aflac, MetLife, Amwins, Northwestern Mutual, American Family, Unqork, The General, The Hanover, Woodruff Sawyer, Holmes Murphy OFFERING & CAPABILITIES UI/UX Design, Research & …

58 similar entities Type: SMB Activities: e-commerce constructiontech it services Technologies: SaaS

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8x8 8x8

Conversations drive your business, and we make them count. Connect, resolve, and lead—all from one intelligent platform. 8x8, Inc. (NASDAQ: EGHT) believes that CX limits were meant to be shattered. We connect people and organizations through seamless communication on the industry's most integrated platform for Customer Experience—combining Contact Center, Unified Communications, and CPaaS APIs. The 8x8® Platform for CX integrates AI at every level to enable personalized customer journeys, drive operational excellence and insights, and facilitate team collaboration. We help customer experience and IT leaders become the heartbeat of their organizations, empowering them to unlock the potential of every interaction. …

68 similar entities Type: Startup Activities: it services Technologies: SaaS

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Vocalcom Vocalcom

Vocalcom brings together your channels, customers, and agents — both human and AI — in a unified contact center platform Vocalcom enables faster value realization by orchestrating end-to-end customer experiences across all channels, combining human with AI-agents. We drive growth, customer loyalty, and agent productivity while reducing costs with integrated AI that is easy to deploy, manage, and optimize. Faster value realization through the orchestration of end-to-end customer experiences across all channels, combining human agents and AI-powered bots, is just a start ! Contact Center Solutions, Omnichannel Interaction Management, Conversational Commerce, Sales Acceleration Technology, Digital and Mobile Marketing, Omnichannel Customer …

118 similar entities Type: SMB Activities: martech Technologies: SaaS

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ViaDialog ViaDialog

AI-powered customer interaction management platform ViaDialog designs innovative solutions for the management and automation of customer interactions. Thanks to our expertise in omnichannel flow management and our mastery of AI technologies dedicated to customer relations, our products have become essential references in the industry. As a telecom operator, publisher and host, ViaDialog offers a true one-stop shop to its customers. Certified ISO 22301 by AFNOR since 2018, we place Very High Availability at the heart of our strategy. Our solutions, whether cloud or on-premise, allow customer relationship centers to develop quickly, without requiring costly investments, across all digital channels. Customer …

182 similar entities Type: SMB Activities: it services fintech telecommunications uxtech Technologies: SaaS

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Classihy Classihy

Humanized customer experience SaaS We are a CX humanized SaaS company designing Intuitive & Human feedback about service and about people. A customer and employee retention tool Feedback, Marketing, Future of Work, and Customer Experience

122 similar entities Type: Startup Activities: uxtech Technologies: SaaS

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Reply.ai Reply.ai

Acquired by Kustomer. Customer Service Automation Platform. Ranked Top 10 Conversational AI platforms by Forrester. Acquired by Kustomer. Reply makes customer service faster and smarter by automating repetitive processes and delivering instant and personalized attention on messaging channels. The only startup ranked Top 10 Chatbots for Enterprise Customer Service by Forrester, we work with customers like Samsung, Coca-Cola, and The Cosmopolitan Of Las Vegas. Chatbots, Bots, AI, Customer Experience, and Customer Support

117 similar entities Type: Startup Activities: uxtech Technologies: A.I. - Natural Language Processing A.I. Generative A.I.

0 1
Gnatta Gnatta

Customer communication, done better. Gnatta is an AI-led customer service platform for modern B2C teams. We help brands manage customer conversations across email, webchat, telephony, WhatsApp, SMS, and social media — combining omnichannel support, workflow automation, integrations, reporting, and AI Agents in one connected platform. Built for teams that want practical AI, operational visibility, and better customer experiences. hello@gnatta.com https://gnatta.com Customer Experience, Brand Reputation Management, Communication Software, Social/Traditional Comms, Customer Conversations, Customer Service, Digital Transitioning, AI, Artificial Intelligence, AI Customer Service, and AI Agents

86 similar entities Type: Startup Activities: uxtech Technologies: A.I. A.I. - Natural Language Processing

2 18
Cycle (acquired by Atlassian) Cycle (acquired by Atlassian)

Organize your feedback. Understand your customers. Close the loop. Cycle 3.0 – your product feedback, all in one place. The fastest way for your team to capture product feedback and share customer insights – without the busywork. Product Management, Development, and Design

83 similar entities Type: Startup Activities: uxtech Technologies: SaaS

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White Label Loyalty White Label Loyalty

Simple loyalty solutions for complex needs. Focus on your customers - not the tech. We’re experts in creating long-lasting and mutually rewarding relationships between brands and customers. White Label Loyalty is an API-first loyalty platform that helps businesses build more meaningful connections with customers — with advanced technology that facilitates reward experiences.. Our flexible infrastructure allows enterprise businesses to seamlessly integrate the AI-powered loyalty solution into their existing systems. Our loyalty solution offers complete customisation based on customers’ actions, right out-of-the-box. We’ll help you deliver a frictionless customer experience, capture and analyse customer behaviour & transactional data to drive sales …

67 similar entities Type: Startup Activities: it services Technologies: SaaS A.I.

5 28
Cupenya Cupenya

"Cupenya helps companies improve customer satisfaction by providing higher standard and speed of customer service delivery. Our solutions are centered around making the experience of a customer in need of help as smooth and seamless as possible. TICKET DEFLECTION By providing companies with a smart self-service board that can be integrated into existing help centers and FAQ pages, companies can provide their customers with answers even before tickets are created. SERVICE OPTIMIZATION With an enterprise-grade data and analytics platform, Cupenya helps large organizations improve the speed and efficiency of service delivery, incident resolution and change management."​ Customer Service, Ticket Deflection, …

63 similar entities Type: Startup Activities: it services uxtech Technologies: A.I. A.I. - Machine Learning A.I. - Natural Language Processing SaaS

3 2
Kaffein Agency | Lyon Closed Kaffein Agency | Lyon

Consulting agency and development of data-centered user experiences. We are convinced that your users are more than data in a CRM, they are the key to the performance of your organization. Our "data input, value output" method helps us to better understand you, your organization, your users and to define areas for improvement in order to enhance and personalize their experiences - whether they are simple visitors, customers, partners, candidates or employees - with your brand. Your organization relies on complex and connected hybrid architectures. We respond to your challenges through 5 areas of advice & services: - Design: we …

73 similar entities Type: SMB Activities: martech Technologies: SaaS

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Cue Cue

Automate your customer interactions Handle high volume, repetitive queries instantly with Cue. The ultimate AI-powered customer service platform. Chatbots, Live Chat, WhatsApp Business, and Customer service

148 similar entities Type: Startup Activities: uxtech it services Technologies: SaaS

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Orange Bus Orange Bus

Orange Bus is now part of Capita Consulting. This page is no longer monitored. Orange Bus is a leader in service and experience design, helping global organisations, brands and government departments to deliver authentic, profitable and engaging user interactions. Orange Bus has a reputation for understanding clients’ complex problems and solving them with multi-disciplinary innovation. Our design teams apply digital thinking to enable quick delivery of results through cutting-edge technologies. We provide the tools, techniques and skills that transform the customer experience to create clear commercial value. We care deeply about user-centered service design and improving the customer experience: technology …

65 similar entities Type: SMB Activities: uxtech consulting Technologies: A.I.

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Chili Piper Chili Piper

Turn visitors into pipeline with AI-led experiences Chili Piper is the all-in-one Demand Conversion Platform, used by Intuit, Spotify, Airbnb, Gong, and thousands more 🌶️ We are the only platform that consolidates Form Routing, Chat, Lead Distribution, and Scheduling. Everything you need to improve conversions across your funnel and streamline the transfer of leads from: - Webforms - Cold calls - Your G2 page - Within your actual product - Email campaigns - Literally anywhere you’re getting new leads, outbound or inbound Wouldn’t you say it’s time to spice up your revenue team? 🔥 Artificial Intelligence, Cloud, Salesforce, Sales Performance, …

239 similar entities Type: Startup Activities: martech it services Technologies: SaaS

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La Voix du Client - LVDC La Voix du Client - LVDC

Listen to your customers/users and your colleagues The Voice of the Customer (LVDC) is a research institute, on a human scale, serving organizations that want to listen to and understand their customers/users and their employees. Customer Listening, Employee Voice, Customer Experience Deployment, and Customer Satisfaction

30 similar entities Type: SMB Activities: uxtech

2 52
Advanced Technology Group, a Cognizant Company Advanced Technology Group, a Cognizant Company

The retirement of the ATG brand in January 2024 reflects our strategic decision to unify our service offerings under the Cognizant brand. As Cognizant's Revenue Management competency, our mission is to guide clients through transforming experiences, reimagining processes and modernizing technology within the sales to revenue landscape to promote sales agility, sustainable growth and profitability. Delivering on our client's ambition requires the entire technology stack to work together. Intelligent orchestration at scale enables the whole system to be greater than the sum of its individual parts - a dynamic system, weaving together all aspects of the business. Quote to Cash …

204 similar entities Type: SMB Activities: it services Technologies: SaaS

6 124
Xtremepush Xtremepush

Leading omnichannel customer engagement platform, redefining the way brands understand and engage with their customers. Xtremepush is the most complete CRM & Loyalty marketing solution on the market. Powered by people who genuinely champion customer success, it enables iGaming companies to leverage real-time data, AI, and gamification to build, grow, and retain strong player relationships. Unique in its ability to drive conversion and loyalty through lifecycle-specific, AI-powered journeys at scale, Xtremepush is proven as an all-in-one, unified solution, as well as a brand that builds mutually-beneficial partnerships for life. Headquartered in Dublin, and with offices in London, São Paulo and …

87 similar entities Type: Startup Activities: it services Technologies: SaaS Data Analytics

7 137
Uanaknow Uanaknow

We not only design and develop custom software. We listen to our clients, we help them think and execute. We combine the best of technology and consulting. We don't just design and develop software: we listen to our clients, help them think and create what is necessary to make ideas become reality. We transform ideas into real MVPs using an AI First approach: we attack the most critical business milestone, launch fast, measure impact and only scale if there are results. Customer Experience, Users, Web Development, Digital Platforms, Digital Products, Websites, Software, Digital Transformation, Platforms, Web, App, eCommerce, UX/UI, and …

410 similar entities Type: Startup Activities: e-commerce it services Technologies: SaaS

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Agendize Agendize

The appointment management solution for demanding companies Agendize is an online appointment scheduling and customer engagement solution, designed for demanding businesses that want to automate their customer journeys and deliver unique experiences. With Agendize, you can : - Create fully customizable cross-channel customer journeys. - Stay visible and available 24/7, while saving time. - Automatically animate your customers throughout their lifecycle. - Build customer loyalty and measure customer engagement. - Stimulate your company's growth. Guidance, support and expertise: At Agendize, we don't just provide a software solution. We're with you every step of the way, with dedicated support and expertise …

179 similar entities Type: SMB Activities: uxtech Technologies: SaaS

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jrni jrni

Fulfilled Customers. Empowered Staff. Profit for Brands. Enabling Lasting, Trusted Connections Between Brands And Consumers. jrni is the first in-person interaction platform focused on customer acquisition and retention. Our solutions are designed to promote brands, grow businesses, drive customer journey personalization, and engage targeted audiences. We believe that the greatest differentiator in the age of AI is human connection. Our enterprise-grade appointment scheduling, queuing, analytics, and event management platform optimizes the customer journey through powerful personalized experiences both in-person and virtually. appointment scheduling, queuing, event booking, call center application, customer engagement analytics, omnichannel, artificial intelligence, AI, customer experience, customer engagement, …

200 similar entities Type: Startup Activities: it services Technologies: SaaS

25 83
Skilljar by Gainsight Skilljar by Gainsight

The Leading Platform for Customer and Partner Education High-impact customer education programs are built on Skilljar by Gainsight. Our platform, used by LinkedIn, Verizon, Shopify and more, revolutionizes customer education with AI-powered federated learning, delivering training seamlessly wherever customers engage. Customer Success, Customer Onboarding, Customer Training, Learning Management, LMS, Extended Enterprise, SaaS, Customer Engagement, Customer Retention, Customer Enablement, Product Adoption, and Customer Education

79 similar entities Type: Startup Activities: uxtech Technologies: SaaS

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Blue Acorn iCi Blue Acorn iCi

Blue Acorn iCi, an Infosys company Blue Acorn iCi, an Infosys Company, is the leading digital customer experience company pioneering what’s possible through the convergence of analytics, digital commerce, customer experience, and experience-driven commerce offerings. In an era of heightened expectations, it’s crucial to create exceptional interactions and experiences. No other company brings together engineers, data scientists, commerce experts, designers, and strategists to expand your reach, accelerate your sales, service your customers, and grow your business. Through these integrated capabilities and unparalleled expertise, Blue Acorn iCi makes content and digital commerce more effective for your organization. As your strategic partner, …

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Clarabridge (acquired by Qualtrics) Clarabridge (acquired by Qualtrics)

Actionable Insights from Every Customer Interaction, in One Platform Clarabridge helps hundreds of the world's leading brands understand and improve their customer experience. Using advanced text analytics, Clarabridge transforms survey, social, voice and all other forms of customer feedback into intelligence used to empower confident, decisive action across the business. The result: happier customers. Customer Experience Management, Voice of the Customer Analytics, Text Analytics, Social Customer Care, Customer Surveys, NPS, and Contact Center

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Tactful Tactful

Helping businesses deliver exceptional customer experiences through the perfect blend of human touch and AI innovation. Tactful AI is a next-generation omnichannel customer engagement platform, designed to empower businesses of all sizes to deliver exceptional customer experiences. By blending the human touch with cutting-edge AI innovation, we enable organisations to build meaningful, personalised interactions across every stage of the customer journey. Our intuitive, scalable platform unifies communication channels, automates routine tasks, and provides intelligent routing for seamless customer support. With no-code AI tools, businesses can create tailored knowledge bases, respond to customer inquiries in any language, and access data-driven insights …

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