uxtech Value proposition
Founded in 2005, Diabolocom is the leading European provider of SaaS contact center solutions. In the last 4 years, Diabolocom has experienced double-digit growth each year.
Diabolocom helps to streamline millions of customer journeys for companies of all sizes, in more than 60 countries.
Our solution is recognized on the market for its ability to integrate seamlessly with IT systems, including major CRM software, thanks to its open architecture and web services.
Diabolocom accompanies both Customer Service and Sales teams, providing a strategic tool for them to manage interactions with their customers and prospects across all channels (voice, email, SMS, ...), and to increase their own KPIs (NPS, leads conversion, revenue...).
Customer success stories: Carrefour, Essilor, Leboncoin, ManoMano, Meilleurtaux, SeLoger, Brink's, Mitsubishi Electric, Bouygues Immobilier, MeilleursAgents, La Poste...Original language
AI-Powered Cloud Contact Center
Diabolocom enables organizations worldwide to build brand loyalty and drive sales growth.
Our innovative cloud-based solution leverages its proprietary AI technologies to optimize contact centers of medium to large sizes, enabling efficient management of customer interactions across all communication channels. As a telecom operator, we ensure premium voice quality, efficient handling of high call volumes, and provide phone numbers worldwide.
Our comprehensive range of AI services, specifically designed for customer relations, elevates data quality and automates tasks. These services, fully integrated into our cloud contact center solutions, are also accessible through APIs in multiple languages.
We empower Customer Service and Sales teams to effectively handle all inbound and outbound interactions thanks to our state-of-the-art dialer. Our solution seamlessly integrates with leading CRMs and offers real-time monitoring and analytics capabilities.
Diabolocom, with offices across Europe, the USA, Brazil, and the UAE, proudly serves 350+ clients, with agents operating from 60+ countries.
Téléphonie cloud pour centre de contact | Diabolocom
La solution de téléphonie cloud pour centre de contact, augmentée par l’IA. Déploiement rapide et facile. Demandez une démo de notre solution.
https://fr.diabolocom.com/
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