DialOnce
Created in 2015
Up & running (A)
Existing signals show a regular activitySocial networks
495 2,304Activities
Technologies
Entity types
Location
20 Rue Thérèse, 75001 Paris, France
Paris
France
Employees
Scale: 11-50
Estimated: 34
SIREN
949999809Engaged corporates
14
3 11Added in Motherbase
6 years, 6 months ago
Value proposition
AI Customer Service Agents
DialOnce is a French provider of trusted AI agents that has been transforming omnichannel customer relationships for over 10 years. With more than 150 major enterprise partners, we help simplify user journeys, efficiently meet customer needs, and automate advisor tasks.
Our proprietary AI ensures a deep understanding of customer intents and delivers personalized responses, even in complex contexts. Our solutions seamlessly integrate with existing systems (CRM, CCaaS, IS), providing a smooth and uninterrupted customer experience across all contact channels.
By measuring performance in real-time, we enable our clients to track resolution rates and user satisfaction, ensuring continuous improvement and optimal return on investment. DialOnce is redefining customer relationships by combining operational excellence, customer satisfaction, and cost efficiency.
Customer Service, IVR, Contact Hub, Customer relationship, visual ivr, selfcare, relation client, expérience client, plateforme de contact, omnichannel, IA, Intelligence artificielle, Agent, call deflection, pilotage, cockpit omnicanal, conseiller augmenté, Agent assist, bot, chatbot, voicebot, ia generative, Gen AI, AI Agent, mailbot, callbot, RAG, and SVI visuelOriginal language
Agents IA pour la Relation Client
DialOnce est un éditeur français d’agents IA de confiance qui transforme la relation client omnicanale depuis plus de 10 ans. Avec plus de 150 grandes entreprises partenaires, nous aidons à simplifier les parcours utilisateurs, répondre efficacement aux besoins clients et automatiser les tâches des conseillers.
Notre IA propriétaire garantit une compréhension fine des intentions et des réponses personnalisées, même dans des contextes complexes. Nos solutions s’intègrent facilement aux systèmes existants (CRM, CCaaS, SI), offrant une expérience client fluide et sans rupture sur tous les canaux de contact.
En mesurant les performances en temps réel, nous permettons à nos clients de suivre les taux de résolution et la satisfaction utilisateur, assurant ainsi une amélioration continue et un retour sur investissement optimal. DialOnce réinvente la relation client en conciliant excellence opérationnelle, satisfaction client et maîtrise des coûts.
Agents IA pour la relation client - DialOnce
DialOnce est un éditeur d’agents IA spécialisés dans la relation client pour résoudre les besoins clients et automatiser les tâches des conseillers.
https://dialonce.ai/fr/
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