Turn reactions into profitable actions with our feedback insights solution." title="" class="btn" data-container="body" data-html="true" data-id="70614" data-placement="top" data-toggle="popover" data-trigger="focus" style="color:#b3d4fc" tabindex="0" data-original-title="HappyOrNot"> 1,463 7,219
Activities
Technologies
Entity types
Location
Åkerlundinkatu 11 4th floor, 33100 Tampere, Finland
Tampere
Finland
Employees
Scale: 51-200
Estimated: 87
Engaged corporates
16Added in Motherbase
5 years, 2 months agoTurn feedback into more revenue with our trusted customer feedback solution.
Giving and understanding feedback shouldn’t be hard. Our mission is to help companies engage with their customers through the simple press of a Smiley button, and turn feedback into profitable actions.
With more than 4,000 clients in 135 countries, we are proud to help capture the voice of customers in organizations all over the world. Founded in 2009, we are the pioneers of instant customer feedback and have collected over 1.5 billion feedbacks to date.
Our simple feedback insights solution helps customers improve service excellence and business performance, instantly and over time:
GET LOADS OF FEEDBACK
Our Smileys capture your customers’ emotions at the exact moment and experience point.
SHARE INSIGHTS
Learn together with your staff what works and what doesn’t with HappyOrNot Analytics.
TAKE ACTION
Our Success Services give you the tools and best practices to transform your organization.
Copyright © 2025 HappyOrNot Ltd. All rights reserved. All trademarks, service marks and company names belong to their respective owners.
Registered designs No. 004124253-0003, 004115137-0001, US D853,378, US D836,098.
Customer satisfaction, Customer engagement, Employee engagement, Customer feedback, Smiley Terminal, Web Smileys, NPS, Smiley Touch, Employee feedback, data, SAAS, CX, and Customer Experience
With HappyOrNot you learn when, where and why customers are happy or not. Take action and improve with real-time customer feedback insights.
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