Ziptone - 100% klantcontact
Entity

  • Ziptone - 100% klantcontact

    Created in 2013


  • Up & running (A)
    Existing signals show a regular activity

  • Social networks

    1,275 4,024

  • Activities

    uxtech

  • Technologies

    A.I.

  • Entity types

    Startup

  • Location

    The Hague, Netherlands

    The Hague

    Netherlands

  • Employees

    Scale: 2-10

    Estimated: 3

  • Engaged corporates

    11
    0 0

  • Added in Motherbase

    5 years, 8 months ago
Description
  • Value proposition

    [Automatic translation follows] Ziptone - 100% customer contact. Ziptone is the online course medium for the customer contact professional.

    Ziptone is the online course medium for the customer contact Professional.
    Ziptone is the only independent Dutch course medium - available in Dutch and in English - that is fully focused on the customer contact field: the interaction between companies/institutions and their customers.
    Ziptone brings daily news, interviews, cases, analyzes, research and opinion on the HR, technology and process side of customer contact. Ziptone also offers an extensive knowledge base.

    Customer Service, Customer Excellence, Customer Engagement, Customer Contact, Customer Contact Management, Workforce Management, WFM, NPS, CES, Contact channels, Social Media, Contact Centers, Call Centers, Omnichannel, Customer Experience, CX, OUTSOORCING, OUTOURCING

  • Original language

    Ziptone - 100% klantcontact. Ziptone is hét online vakmedium voor de klantcontactprofessional.

    Ziptone is hét online vakmedium voor de klantcontact professional.
    Ziptone is het enige onafhankelijke Nederlandse vakmedium – beschikbaar in het Nederlands en in het Engels – dat volledig gericht is op het vakgebied klantcontact: de interactie tussen bedrijven/instellingen en hun klanten.
    Ziptone brengt dagelijkse nieuws, interviews, cases, analyses, onderzoek en opinie over de HR-, technologie- en proceskant van klantcontact. Ziptone biedt tevens een uitgebreide kennisbank.

    customer service, customer excellence, customer engagement, klantcontact, klantcontact management, workforce management, WFM, NPS, CES, contactkanalen, social media, contactcenters, callcenters, omnichannel, EX, customer experience, cx, outsourcing, offshoring, AI, HRM, and automation

  • Home - Ziptone - 100% klantcontact

    Ziptone informeert en inspireert professionals in klantcontact op het gebied van customer service, HR en technologie.

    • https://www.ziptone.nl/
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