Value proposition

Cloud4Feed provides AI-based insights and instant actions for companies to increase customer loyalty and retention.

Cloud4Feed is an AI-based voice of customer and employee platform that helps businesses to enhance their customer and employee experience by analyzing continuous and real-time feedback.

Omni-channel options and dynamic workflows allow the customization of feedback channels at every customer touchpoint while a user-friendly interface helps businesses configure everything self-service.

Cloud4Feed’s functionalities to close the feedback loop will enable you to locate all unsatisfied customers, act on their feedback instantly and increase loyalty and retention.

Cloud4Feed’s machine learning-based advanced analytics combines quantitative metrics with open-ended text classifications and helps organizations prioritize and optimize their resources to increase customer loyalty and employee engagement.

Customer Experience Management, Voice of Customer, Natural Language Processing, Artificial Intelligence, Business Intelligence, Customer Insight, Customer Journey Analytics, and Cloud4Feed