| Logo | Name | Σ | Employees | ||
|---|---|---|---|---|---|
 | INTELCIA We dream, we care, we do. Intelcia is a global player in outsourcing, which has supported its clients for 20 years combining talents, technologies, and processes to offer a tailor-made service and skills that meet international standards. In order to allow its customers to focus on their challenges and core business, Intelcia offers a global offer on shore, near shore and offshore around a cluster of 4 main solutions: Multichannel CX Solutions, Business Processes, IT Solutions, and Innovative & Consulting Solutions. Present in Europe (France, Portugal, Spain, United Kingdom), in North Africa (Morocco, Egypt) in Sub-Saharan Africa (Cameroon, Senegal, Ivory … Type: | 8 | 2 | 5 | 13,784 |
 | Transcom Behind the brilliance of the most ambitious brands on earth. Transcom provides digitally enhanced customer experience (CX) services to some of the world's most ambitious brands. More than 300 clients globally, including disruptive e-commerce players, category redefining fintechs, and technology legends rely on us for on-, off-, and nearshoring services. Transcom’s over 33,000 employees work in 90 contact centers and work-at-home networks across 28 countries, creating brilliant experiences in customer care, sales, content moderation, and backoffice services. We help our clients drive their brands forward, customer satisfaction up, and operating costs down. Business Process Outsourcing, Customer acquisition and retention, Customer … Type: | 6 | 1 | 5 | 14,009 |
 | Startek A global customer experience (CX) management solutions provider, Startek® delivers best-in-class omnichannel CX, digital transformation and enterprise tech services for leading brands, from Fortune 500s to fast-growing startups. Our innovation and expertise ensure CX excellence across traditional and non-traditional channels. Working both in-center and via work at home, our 40,000 CX experts are present in 13 countries ensuring global reach and local connection no matter where your customers are based. The award-winning Startek Cloud, a hybrid-cloud platform integrated with AI capabilities, empowers remote and home-based team members, to deliver business agility and continuity. At Startek we believe that every organization … Type: | 0 | 0 | 0 | 15,850 |
 | Firstsource Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company (NSE: FSL, BSE: 532809, Reuters: FISO.BO, Bloomberg: FSOL:IN), is a leading provider of transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, and other industries. The Company’s ‘Digital First, Digital Now’ approach helps organizations reinvent operations and reimagine business models, enabling them to deliver moments that matter and build competitive advantage. With an established presence in the US including over a dozen offices, and multiple sites in the UK, India, the Philippines and Mexico, we act as a trusted growth partner for over … Type: | 1 | 0 | 1 | 16,571 |
 | iQor iQor is a managed services provider of customer engagement and technology-enabled BPO solutions. At iQor, our 40,000 amazing employees spanning 10 countries are passionate about delivering an outstanding omnichannel customer experience for brands across the globe. Harnessing intelligent CX technology that can scale teams anywhere, our BPO solutions create happy employees and delighted customers. Our irresistible culture results in a smile with each interaction to create optimal customer experiences. We enable diverse teams to scale our BPO digital solutions from local to global to create the CX experience brands demand to win and keep customers. Read, see, and hear more … Type: | 8 | 0 | 6 | 20,865 |
 | Konecta We are a global leader in customer management BPO Konecta is a leading innovative global service provider in customer management business process outsourcing, with 130,000 passionate employees working in 30 languages across 4 continents and 25 countries. Focusing on the unique needs and opportunities of each industry, Konecta offers a full range of end-to-end customer management solutions – including acquisition, retention, customer service, technical support, and collection – all based on a sustainable business model. These services are built on a portfolio of world-class expertise covering customer experience and process management, digital solutions and cutting-edge technologies. Headquartered in Madrid, Konecta … Type: | 0 | 0 | 0 | 22,077 |
 | TaskUs Digital Customer Experience. Trust & Safety. AI Services. TaskUs is a different breed of BPO. We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Trust & Safety, AI Services, Risk + Response, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long term success through innovation and technology - powered by ridiculously smart people. TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever changing … Type: | 0 | 0 | 0 | 26,973 |
 | Majorel Majorel is now Teleperformance. Welcome to a whole new world of vast opportunities. Majorel has been acquired by Teleperformance allowing us to deliver even more exceptional services in more locations worldwide and on a greater scale than ever before. We deliver the most advanced, digitally-powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways. The combination of our leading business services companies makes Teleperformance the industry leader, more capable than ever of delivering critical solutions and the support you need. Let’s master change together! Customer Relationship Management, Customer Service,, Robotic Process Automation, Automated … Type: | 3 | 2 | 1 | 28,611 |
 | Sitel Group FoundeverTM is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines global strength and scale with the agile, entrepreneurial approach of our founder-led culture, enabling companies of all sizes and industries to transform their CX. … Type: | 35 | 4 | 24 | 46,418 |
 | Foundever FoundeverTM is a global leader in the #CustomerExperience (#CX) industry. Create Connection. Value Conversation. FoundeverTM is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines global strength and scale with the agile, entrepreneurial approach of … Type: | 1 | 1 | 0 | 86,036 |
 | Atento Leading as Business Transformation Outsourcing (BTO) We are one of the world's largest global providers of customer relationship management and business transformation outsourcing (CRM/BTO) services and industry leaders in Latin America. Our offerings have expanded beyond the realms of traditional Business Process Outsourcing (BPO) to become front-runners in the transformative space of BTO. This evolution has been powered by the integration of AI and automation, emphasizing the enhancement of competitive edges through the lens of Customer Experience (CX) consulting. We are also one of the leading providers of nearshoring CRM BTO services for businesses operating in the United States. Since … Type: | 3 | 0 | 3 | 91,058 |
Large company