Value proposition

A powerful SaaS solution for Utilities. Stable. Secure. Always accessible.

Itineris develops and implements UMAX, a cloud-based CIS & CRM solution specifically designed for Utilities.

UMAX leverages workflow automation and AI to easily manage everything from meter to cash, advanced revenue collection, assets, complex rates, conservation, marketing and campaign programs, and much more to ensure advanced customer engagement and streamlined business processes. UMAX is developed on the powerful Microsoft Dynamics 365 platform, and is delivered as a service in the Microsoft Azure Cloud.

Founded in 2003, Itineris has an impressive implementation track record. Our customer base includes De Watergroep (Belgium), Eneco (the Netherlands), SSE (UK), Flogas (Ireland), The New York Department of Environmental Protection (US), Boston Water and Sewer Commission (US), and the City of Tallahassee (US), to name a few.

With our software solutions, we want to empower utility professionals to play their part in the new world of energy and water.

With offices in Europe, the UK and North America, we employ over 450 utility and IT specialists, and we are continuously looking for talent to join our team!

Our Values:
We stay true to our values. They connect us and guide us in everything we do:

- BE REAL
We are sincere and take pride in being our true selves. ​
We believe that every person matters.​
We stay true to our word.​
We take ownership and finish what we start.

- BE DARING
We encourage initiatives that fuel growth.​
We are forward-thinking and dare to question the status quo. ​
We love turning challenges into opportunities.​
We always go the extra mile.

- BE CARING
We are committed to the success of our customers and people. ​
We work together as one #OneMagentaFamily.​
We treat each other with respect and integrity.​
We make a positive impact by supporting our communities.

Utility consultancy, Software Vendor, System Integrator, CIS legacy extension strategies, Integrated Customer Information systems, Customer Care, UMAX, Implementation services, IT services, Utilities, ERP, Product development, Implementation projects, Electricity and gas companies, Water companies, Microsoft Dynamics 365, UK, Ireland, France, Belgium, North America, and CRM solutions