Value proposition

We use Ai to analyze emotions in text data; helping you create actionable insights and improve the Human Experience (HX)

Heartbeat award-winning software-as-a-service (SaaS) uncovers a wide range of emotions in unstructured text, including survey open-ends, product reviews, customer feedback, employee surveys and social media. It is the first AI-based solution that shows 70+ clusters of emotions using beautiful dynamic data visualizations.

We harness the power of Natural Language Processing and Supervised Machine Learning to provide unprecedented, deep analysis of the emotional drivers of behavior.

Our platform quickly transforms text input from any source into 9 primaries and 70 secondary emotion categories, which are derived from thousands of words and phrases. These emotion categories offer efficient and revealing insight into the "deep why" behind behavior, and are accessible through a user-friendly dashboard within minutes.

Emotion Analytics, Text Analytics, Software as a Service, Empathy Analytics, API, SAAS, and Sentiment Analytics