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Location
24A St John St, Barbican, London EC1M 4AY, UK
London
United Kingdom
Employees
Scale: 11-50
Estimated: 24
Engaged corporates
13Added in Motherbase
5 years agoCreating a fairer financial services market for consumers and businesses.
Fairer Finance is a consumer group, research agency and consultancy founded in 2014. Our mission is to create a fairer financial services market - one that works for customers as well as the companies that serve them.
Our customer experience ratings rank businesses based on customer polling, complaints data and our own unique transparency analysis.
In 2017, we also launched product quality ratings, which rank financial services products based on their features.
Our ratings are designed to help customers make better financial decisions, and also to encourage companies to compete on factors other than price.
Our consultancy business works with companies who want help improving their customer experience. We've reviewed and rewritten terms and conditions for several of Britain's largest banks and insurers, helping create documents which are clear for customers but also meet each firm's legal and regulatory requirements. We also review customer journeys - both on and offline - helping companies communicate in a consistent, clear and fair manner with all their customers.
Some of the money we make is used to fund our policy and campaigning work, which we do on behalf of all UK consumers.
If you'd like to know more about what we do get in touch today.
Online publishing, Consultancy, Research, and Consumer group
Creating a fairer financial services market for consumers and businesses.
Corporate | Type | Tweets | Articles | |
---|---|---|---|---|
Covéa Insurance | Covéa Insurance | Not capitalistic Not partnership Event 4 Jul 2021 | | |
SAP IT services, Software, Software Development | SAP IT services, Software, Software Development | Not capitalistic Not partnership Event 28 Jan 2019 | | |
HSBC Bank, Financial Services | HSBC Bank, Financial Services | Other 30 Apr 2022 | |