Value proposition

Global data analytics center of the Shared Services & Outsourcing Network (SSON)

SSON Research & Analytics (SSON R&A) is SSON’s global data analytics center, and your premier resource for all the metrics, benchmarks, trends and business insights that affect your Shared Services and GBS operations wherever they are based.

SSON R&A's user-friendly platform provides data-driven intelligence to a library of research studies and four data tools: Metric Benchmarker, City Cube, Intelligent Automation Universe and the Shared Services Atlas. Premium subscribers may also gain access to consultancy hours, led by expert advisors who bring 15+ years experience to the SSO/GBS industry.

Data Analytics, Visual Analytics, Shared Services, Outsourcing, Business Transformation, Benchmarking, Consulting , Global Business Services, KPI Models, Metrics, Location Assessment , Intelligent Automation, Business Research , and Performance Improvement