Value proposition

We make customer service extraordinary for everyone.

Ada is the world’s leading customer service automation company. Built for the digitally transforming enterprise, Ada’s AI-powered customer service automation platform helps companies effortlessly resolve their customer inquiries in any language or channel. Since 2016, Ada has powered more than 4 billion automated customer interactions for companies like Meta, Verizon, AirAsia, Yeti, and Square. Born in Toronto, Ada serves companies and their customers worldwide.

Machine Learning, Customer Happiness, Artificial Intelligence, Customer Support, Chatbots, Virtual Assistants, Customer Experience, ACX, Customer Service, ECommerce, Automation, Conversational AI, Customer Experience, CX, and Brand Interaction