Value proposition

Domain-specific agentic platform for customer intelligence and insights.

Customers are the lifeblood of any company. And their voice—what they say, need and want—matters.

NEXT is a customer intelligence platform that turns customer interaction data—from Gong, Zoom, Qualtrics, G2 and other sources—into actionable insights and automated workflows for teams in product, engineering, marketing and beyond.

Using agentic AI technology with human-like accuracy, we let you bring the voice of your customers into the way you build, market, and sell your products.

Launched in April 2023, NEXT is trusted by Bosch, PaperCut, Lipton, Action, and Erste Group.

For more information, visit www.nextapp.co

UX Research, User Research, Product Discovery, Product Management, UX, UXR, User Interviews, Usability Testing, Requirements Gathering, Requirements Engineering, Human-Centered Design, Business Design, Service Design, Experience Design, Voice of the Customer, and VoC