Social networks
861 12,193Activities
Technologies
Entity types
Location
75 State St, Boston, MA 02109, USA
Boston
United States of America
Employees
Scale: 51-200
Estimated: 179
Engaged corporates
15Added in Motherbase
5 years, 5 months agoWe bring customers and brands closer together 📦
parcelLab is the only truly global enterprise post-purchase software provider, enabling brands to increase top-line revenue, decrease operational cost and complexity, and optimize customer experience in an unprecedented way.
Our award-winning post-purchase platform empowers brands to transform mundane operational touchpoints into the most differentiated and personalized experience, creating unique moments of pure joy for their customers.
Trusted by over 800 brands including IKEA, Chico’s, H&M, and Yeti, we actively manage the post- purchase experience across 175 countries and track shipping data from more than 350 carriers worldwide.
Customer Lifetime Value, Customer Retention, Performance Reporting, Post purchase experience, Post-Purchase Communication, SaaS, Retail, Customer Experience, eCommerce, Customer Centricity, Post-sales experience, Operations Experience Management, post-sales communication, OX, CX, returns tracking, order tracking, customer journey, OXM, and customer aquisition
Increase revenue, decrease operational costs, and optimize the customer experience with our post-purchase experience and returns software.
Corporate | Type | Tweets | Articles | |
---|---|---|---|---|
DELIVER | Other 10 Sep 2024 | | ||
Fraunhofer-Gesellschaft Research, Research Services | Fraunhofer-Gesellschaft Research, Research Services | Other 9 May 2019 | | |
L'Oréal Cosmetics, Personal Care Product Manufacturing | L'Oréal Cosmetics, Personal Care Product Manufacturing | Other 2 Jul 2018 | | |
Stripe IT services, Internet | Stripe IT services, Internet | Other 7 Feb 2020 | | |
PayPal IT services, Software Development | PayPal IT services, Software Development | Other 22 Feb 2020 | | |
Deutsche Post und DHL Logistics, Truck Transportation | Deutsche Post und DHL Logistics, Truck Transportation | Other 2 Mar 2020 14 Jun 2024 | | |
Plug and Play Tech Center Startup accelerator & VC, Venture Capital and Private Equity Principals | Plug and Play Tech Center Startup accelerator & VC, Venture Capital and Private Equity Principals | Not capitalistic Not partnership Event 12 Oct 2017 | | |
Nokia Telecoms, Telecommunications | Nokia Telecoms, Telecommunications | Other 28 Nov 2019 | | |
Google IT services, Software Development | Google IT services, Software Development | Other 16 Jul 2021 | | |
Lidl France Retail and Distribution, Retail | Lidl France Retail and Distribution, Retail | Not capitalistic Not partnership Event 12 May 2021 | |