Social networks
1,556 14,759Activities
Technologies
Entity types
Location
San Francisco, CA 94104, USA
San Francisco
United States of America
Employees
Scale: 51-200
Estimated: 134
Engaged corporates
4Added in Motherbase
5 years, 1 month agoAI-first customer support automation platform. Cut ticket volume by 60% or more automatically.
Launched in 2018, Forethought is a leading generative AI company providing customer service automation that helps support teams maximize efficiency and productivity. Forethought’s products enable seamless customer experiences by infusing generative AI, powered by Large Language Models (LLMs), at each stage of the customer support journey: resolving common cases instantly, predicting and prioritizing cases, and assisting agents with relevant knowledge—all from one platform.
AI, NLP, Customer Support, Customer Success, Help Desk Management, NLU, Machine Learning, Customer Experience, Natural Language Understanding, Natural Language Processing, Artificial Intelligence, Automation, Customer Operations, Help Desk Integration, and Customer Service
Lower support costs while providing a top-tier customer experience every time. Unlock efficiency with the only autonomous customer support AI platform.
Corporate | Type | Tweets | Articles | |
---|---|---|---|---|
COTOPAXI Paper and Forest Product Manufacturing | COTOPAXI Paper and Forest Product Manufacturing | Other 9 Nov 2022 | | |
ServiceNow Research IT services, Research, Research Services | ServiceNow Research IT services, Research, Research Services | Other 1 Feb 2019 | | |
Crunchbase Media, Software Development | Crunchbase Media, Software Development | Capitalistic Not partnership Not event 5 Dec 2018 | | |
Mastercard Finance, IT Services and IT Consulting | Mastercard Finance, IT Services and IT Consulting | Not capitalistic Partnership Event 31 Oct 2019 | |