Value proposition

The Science of Transforming Negatives to Positives®

PositivityTech® is the science of transforming negatives to positives.

With AI-powered predictive insights and human expertise, the PositivityTech platform uses customer complaints to identify and resolve company policies and practices that lead to high-risk interactions.

Find PositivityTech on Microsoft Appsource and Microsoft Azure Marketplaces today.

With PositivityTech, gain easy access to:

- Customers’ friction points
- Fast-growing risks — within organizations and across the industry
- Early warnings of customer complaints
- Growth-stopping conditions
- High-priority business actions

From banks to credit unions to fintechs, we are proud to work with forward-thinking companies that are ready to approach their customer voices as data, prevent risks, and transform negatives into positives.

Our offers include:
- A subscription to the PositivityTech SaaS platform, user based
- Advanced AI-powered algorithms
- PositivityTech Benchmarking platform

Unpack the value from your customer complaints today.

-Expertise in customer listening combined with AI-powered predictive insights enables a deeper understanding of customer frustrations and improves customer retention.

-Data ingestion engine captures the journey of customer complaints, flags high-risk interactions, and provides early warnings of customer complaints to improve outcomes.

-Applying proprietary algorithms to a combination of regulatory complaints and first-party data reveals and reduces risks and prioritizes opportunities for improved regulatory audits and financial performance.

The PositivityTech platform is powered by Tal Solutions®: Helping You Profit from Hidden Value in Your Data®, a certified Women’s Business Enterprise (WBE).

Find PositivityTech on Microsoft Appsource and Microsoft Azure Marketplace.

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