Tikaway #RealTimeVideoAssistance
To investigate (B)
Some signals may appear as inconsistent with a regular activitySocial networks
602 617Activities
Technologies
Entity types
Location
8 Quai Jules Courmont, 69002 Lyon, France
Lyon
France
Employees
Scale: 11-50
Estimated: 2
SIREN
361878416Engaged corporates
29
8 24Added in Motherbase
4 years, 7 months ago
it services Value proposition
[Automatic translation follows] Tikaway teleports your expertise in the field!
âś… What are your goals?
📲 Innovate your customer service, gain responsiveness and reduce your trips.
🛠️ Tikaway improves maintenance and technical support for manufacturers and suppliers of industrial equipment with an all-in-one tool to connect remote technical expertise:
- Centralize, digitize technical resources and create quick access to mobile (QR code, NFC, ...)
- Optimize distance field interventions by video-conference with specific cameras and features.
- Increase customer satisfaction using a reactive and innovative call center solution
🏠The industry is in full digital change, initiated by the integration of digital tools which facilitate the work of employees, reduce the expenses of the company and improve customer relations. Tikaway is part of this approach and reinvents customer service for manufacturers with a remote technical collaboration and troubleshooting solution.
➡️www.tikaway.com
đź“©Lami@tikaway.com
đź“ž04.78.38.32.28
Live application, connected camera glasses, remote assistance, troubleshooting, industry 4.0, customer service, and customer supportOriginal language
Tikaway téléporte votre expertise sur le terrain !
âś… Quels sont vos objectifs ?
📲 Innover votre service client, gagner en réactivité et réduire vos déplacements.
🛠️ Tikaway améliore la maintenance et le support technique des fabricants et fournisseurs d’équipements industriels avec un outil tout-en-un pour connecter l’expertise technique à distance :
- centraliser, digitaliser les ressources techniques et créer des accès rapide sur mobile (QR code, NFC,...)
- optimiser les interventions terrain à distance par vidéo-conférence avec des caméras et fonctionnalités spécifiques.
- augmenter la satisfaction client en utilisant une solution de call-center réactive et innovante
🏠L’Industrie est en pleine mutation digitale, initiée par l’intégration d’outils numériques qui facilitent le travail des salariés, réduisent les dépenses de l’entreprise et améliorent la relation client. Tikaway s’inscrit dans cette démarche et réinvente le service client pour les industriels avec une solution de collaboration technique et de dépannage à distance.
➡️www.tikaway.com
đź“©lami@tikaway.com
đź“ž04.78.38.32.28
Application Live, Lunettes caméra connectées, Remote Assistance, Dépannage, Industrie 4.0, Service Client, and Customer Support
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