Entity
  • Smilab SAS

    Created in 2018
  • BETA

    Up & running (A)
    Existing signals show a regular activity
  • Social networks

    1,328 73 563
  • Activities

  • Entity types

  • Location

    59 Rue des Petits Champs, 75001 Paris, France

    Paris

    France

  • Employees

    Scale: 2-10

    Estimated: 3

  • SIREN

    834855207
  • Engaged corporates

    60
    1 63
  • Added in Motherbase

    4 years, 4 months ago
Description
  • Value proposition

    [Automatic translation follows] Training & Coaching to satisfy and retain Customers and Employees with Passion 💥

    #RelationshipExcellence #Management #Leadership #CustomerExperience #CoworkerExperience #TeamBuilding #CustomerRelationships #Sales

    Human Resources development firm specializing in Management, Customer Experience, Employee Experience.

    🙋‍♀️🙋‍♂️"A company lives from its customers and gets there thanks to its employees. The rest is pipework", Bertrand Duperrin, COMEX Emakina.

    ✔️ It is time to think and act to improve the Customer Experience and the Employee Experience.

    ✔️ It is time to develop your managerial, relational and emotional skills for greater Employee Satisfaction and Customer, Patient and User Satisfaction.

    ▶️ Smilab offers tailor-made training and coaching sessions which are available in courses or one-off intensive sessions.

    Our approach is human-centered, aiming to create an enriching work environment that increases the quality of service.

    Participants are particularly active during our dynamic and pragmatic sessions.

    ▶️ Team Building, Collective Coaching & Individual training courses are available on request in original formats such as sequences in an Airbus simulator, alongside traditional e-learning methods and face-to-face sessions.

    😊In a resolutely positive and cooperative state of mind in all cases!

    If you aspire to tangible results and continuous improvement, do not hesitate to contact us.
    Together, let's explore how we can transform your business.

    Anna Mounier, Lionel Charbin
    👉https://smilab.fr/contact/ 👈
    _______

    #InspiredbyCustomers

    Customer Experience, Customer Relations, Customer Satisfaction, Customer Experience, Team Management, Customer Service, Consulting Firm, Training, Service Support, Collaborator Engagement, Emotional Intelligence, Positive Psychology, Co-Development, DISC, Management, Appreciative Inquiry, Relational Excellence, Individual and collective coaching, Skills Management, Change Management, Leadership, HR, Hospitality and Restaurants, Ecolabel, and Team Building

  • Original language

    Formation & Coaching pour satisfaire et fidéliser Clients et Collaborateurs avec Passion 💥

    #ExcellenceRelationnelle #Management #Leadership #ExperienceClient #ExperienceCollaborateur #TeamBuilding #RelationClient #Vente

    Cabinet de développement des Ressources Humaines spécialisé dans le Management, l'Expérience Client, l'Expérience Collaborateur.

    🙋‍♀️🙋‍♂️"Une entreprise vit de ses clients et y arrive grâce à ses employés. Le reste, c'est de la tuyauterie", Bertrand Duperrin, COMEX Emakina.

    ✔️ Il est temps de penser et d'agir pour améliorer l'Expérience Client et l'Expérience Collaborateur.

    ✔️ Il est temps de développer ses compétences managériales, relationnelles, émotionnelles pour plus de Satisfaction des Collaborateurs et de Satisfaction Clients, Patients, Usagers.

    ▶️ Smilab propose des séances de formation et de coaching sur mesure qui se déclinent en parcours ou en sessions ponctuelles intensives.

    Notre approche est centrée sur l'humain, visant à créer un environnement de travail enrichissant qui augmente la qualité de service.

    Les participants sont particulièrement actifs lors de nos séances dynamiques et pragmatiques.

    ▶️ Team Building, Coaching collectif & individuel, Formations sont disponibles sur demande dans des formats originaux tels qu'avec des séquences dans un simulateur d'Airbus, en parallèle de modalités classiques d'e-learning et de sessions en présentiel.

    😊Dans un état d'esprit résolument positif et coopératif dans tous les cas !

    Si vous aspirez à des résultats tangibles et à une amélioration continue, n'hésitez pas à nous contacter.
    Ensemble, explorons comment nous pouvons transformer votre entreprise.

    Anna Mounier, Lionel Charbin
    👉https://smilab.fr/contact/ 👈
    _______

    #InspiredbyCustomers

    Expérience Client, Relation Clients, Satisfaction Client, Customer Experience, Team Management, Service Client, Cabinet de conseil, Formation, Support Service, Engagement Collaborateur, Intelligence Emotionnelle, Psychologie Positive, Co-Développement, DISC, Management, Appreciative Inquiry, Excellence Relationnelle, Coaching individuel et collectif, Gestion des Compétences, Change Management, Leadership, RH, Hôtellerie Restauration, Ecolabel, and Team Building

Corporate interactions BETA
Corporate TypeTweets Articles
Adobe
Adobe
IT services, Software Development
Adobe
IT services, Software Development
Not capitalistic
Not partnership
Event

2 Mar 2021


Amazon
Amazon
IT services, Consumer Electronics, Software Development
Amazon
IT services, Consumer Electronics, Software Development
Other

6 Nov 2018


Salesforce
Salesforce
IT services, Internet
Salesforce
IT services, Internet
Other

8 Jun 2017


SAP
SAP
IT services, Software, Software Development
SAP
IT services, Software, Software Development
Other

17 Jun 2019


Montpellier Méditerranée Métropole
Montpellier Méditerranée Métropole
Environment, Government Administration, French metropolis
Montpellier Méditerranée Métropole
Environment, Government Administration, French metropolis
Other

9 Feb 2022


Deutsche Post und DHL
Deutsche Post und DHL
Logistics, Truck Transportation
Deutsche Post und DHL
Logistics, Truck Transportation
Other

18 Jun 2018


Sun Microsystems
Sun Microsystems
IT services, IT Services and IT Consulting
Sun Microsystems
IT services, IT Services and IT Consulting
Other

25 Apr 2018


Hewlett Packard Enterprise
Hewlett Packard Enterprise
Consulting, audit, IT Services and IT Consulting
Hewlett Packard Enterprise
Consulting, audit, IT Services and IT Consulting
Not capitalistic
Not partnership
Event

30 Jan 2020


Leroy Merlin
Leroy Merlin
Retail and Distribution, Retail
Leroy Merlin
Retail and Distribution, Retail
Other

13 Dec 2019


SUEZ
SUEZ
Environment, Environmental Services
SUEZ
Environment, Environmental Services
Not capitalistic
Not partnership
Event

14 Oct 2019


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