Value proposition

We provide UX research solutions to the world's most innovative brands.

AnswerLab delivers customer insights that help the world’s leading brands create experiences people love. We focus exclusively on user experience research to understand what people see, do, think, and feel when using voice interfaces, AR/VR, websites, mobile applications, wearables, and other digital products.

Through thousands of research engagements, we build strategic partnerships that help clients scale their UX impact year over year. To answer your toughest research questions, we employ a mix of techniques, methodologies, and best practices tailored to provide clear, actionable recommendations that generate strategic business results.

AnswerLab brings the voice of the user to the conversation, giving you the insights you need to create digital products and services that increase engagement, reduce development costs, drive conversion, and turn your user experience into a business asset.

User Experience Research, UX Measurement, User Experience Strategy, Usability, Ethnographic Research, Exploratory Research, International UX Research, Website Usability, Quantitative UX Research, Qualitative UX Research, Mobile User Experience, UX Strategy, Voice User Interfaces, Conversational Interfaces, and Customer Experience Research