CustUp
Entity
Description
  • Value proposition

    [Automatic translation follows] Stimulator of your Customer Relations via CRM, Contact Centers and subscription business models.

    CustUp is an operational Customer Relations consultancy.

    We structure and implement Customer Marketing and company dialogue plans.
    To do this, we use CRM, Marketing Automation and Contact Centers. We organize the collection and use of Customer Data: the fuel of remote Customer Relations.

    A unique feature of our consulting firm is that we are experts in subscription business models. We support their implementation and operation.

    Our contacts in the company are the Marketing-Sales and IT teams (DSI). On our projects, we link Marketing and Technologies. We are MarTech facilitators.

    In our missions, we prioritize action and operational support. We pass on our know-how.
    Some examples of interventions:
    - Selection of technological solutions for Customer Relationship Management.
    - Support in the deployment and configuration of SaaS solutions.
    - AMOA of complex deployments involving marketing, sales, IT department, publisher, integrator...
    - Implementation of Customer Relations tools.
    - Design and optimization of dialogue schemes (Management Devices, Dialogue Automation, Relationship Plan, Loyalty Program, Pressure Management, etc.).
    - Structuring of Customer Relations content (Contact Ceremony, Customer Relations Bible, Knowledge Bases, etc.).
    - Training of teams in charge of Customer Relations.
    - .../...

    Our team is made up of expert consultants, all from operational backgrounds. They follow their clients and missions from A to Z.

    Specialists in marketing engineering, we apply our expertise to all areas:
    - B2C, B2B, B2B2C.
    - Bank.
    - Building.
    - Specialized distribution.
    - E-Commerce.
    - Luxury & Beauty.
    - Media & Hobbies.
    - Services.

    If Customer Relations is your driving force. Let's meet up ! On our site or in real life.

    CRM, Contact Center, Subscription, Customer Marketing, Customer Relations, Customer Journey, GDPR, RGPD, DMP, Customer Data, Customer Service, Automated Marketing, Customer Relations Training, Relationship Plan, RCU, CDP, Marketing Automation, Marketing, Operational Marketing , AMOA, AMOE, Consultant, Consulting, Agency, Consulting Firm, CX, CMJ, Customer Journey, GRC, PRM, Loyalty, and Loyalty Program

  • Original language

    Stimulateur de votre Relation Clients via le CRM, les Centres de Contacts et les business models d'abonnements.

    CustUp est un conseil opérationnel en Relation Clients.

    Nous structurons et mettons en œuvre le Marketing Clients et les schémas de dialogue des entreprises.
    Pour ce faire, nous utilisons le CRM, le Marketing Automation et les Centres de Contacts. Nous organisons la collecte et l’exploitation des Données Clients : le carburant de la Relation Clients à distance.

    Particularité de notre cabinet de conseil, nous sommes experts des business models d’abonnements. Nous accompagnons leur mise en place et leur exploitation.

    Nos interlocuteurs dans l’entreprise sont les équipes Marketing-Ventes et Informatiques (DSI). Sur nos projets, nous faisons le lien Marketing et Technologies. Nous sommes facilitateurs du MarTech.

    Dans nos missions, nous privilégions l’action et l’accompagnement opérationnel. Nous transmettons nos savoir-faire.
    Quelques exemples d’interventions :
    - Sélection de solutions technologiques de Gestion de la Relation Clients.
    - Accompagnement au déploiement et paramétrage de solutions SaaS.
    - AMOA de déploiements complexes impliquant marketing, ventes, DSI, éditeur, intégrateur...
    - Mise en œuvre des outils de la Relation Clients.
    - Conception et optimisation des schémas de dialogue (Dispositifs de Pilotage, Automatisation du dialogue, Plan Relationnel, Programme de fidélité, Gestion de la pression...).
    - Structuration des contenus de la Relation Clients (Contact Ceremony, Bible de la Relation Clients, Bases de Connaissances...).
    - Formation des équipes en charge de la Relation Clients.
    - .../...

    Notre équipe est composée de consultants experts, tous issus de l’opérationnel. Ils suivent de A à Z leurs clients et missions.

    Spécialistes de l’ingénierie marketing, nous appliquons notre expertise à tous les univers :
    - B2C, B2B, B2B2C.
    - Banque – Assurance.
    - Bâtiment.
    - Distribution spécialisée.
    - E-Commerce.
    - Luxe & Beauté.
    - Media & Loisirs.
    - Services.

    Si la Relation Clients est votre moteur. Rencontrons-nous ! Sur notre site ou dans la vraie vie.

    CRM, Centre de contacts, Abonnement, Marketing client, Relation client, Parcours Client, GDPR, RGPD, DMP, Données Client, Service Client, Automated marketing, Formation Relation Client, Plan Relationnel, RCU, CDP, Marketing Automation, Marketing, Marketing Opérationnel, AMOA, AMOE, Consultant, Conseil, Agence, Cabinet Conseil, CX, CMJ, Parcours Client, GRC, PRM, Fidélisation, and Programme Fidélité

  • CustUp, consultant en Relation Client : CRM, CDP, RCU, Centre de Contact, Abonnement

    CustUp est un cabinet conseil opérationnel en Relation Clients via le CRM, les RCU - CDP, le Centre de Contacts et l'Abonnement. En exploitant la Donnée Clients, nos consultants mixent pratique du marketing clients et des outils technologiques.

    • https://www.custup.com/
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