Value proposition

Charles Taylor Assistance

Charles Taylor Assistance is a trading brand name for CEGA Group.

We excel in the timely, appropriate and cost-effective delivery of a complete solution for global medical and security assistance, claims services and risk management to our individual customers and corporate partners.

We provide a seamless and end-to-end service, with travel risk management, medical and security assistance, cost containment, air ambulance services and claims handling all under one roof.


As part of the Charles Taylor Group we provide global insurance services, claims and technology solutions to all parties within the global insurance market. Its technical expertise, technological tools and breadth of solutions enable its clients to outperform, by addressing complexities and challenges across every stage and aspect of the insurance lifecycle and operating model.

Charles Taylor employs approximately 3,100 staff in more than 120 locations spread across 30 countries in Europe, the Americas, Asia Pacific, the Middle East and Africa. It has earned the trust of a diversified, blue-chip international customer base that includes national and international insurance companies, mutuals, captives, MGAs, Lloyd's syndicates and reinsurers, along with brokers, distributors and corporate insured.



Risk Management, Medical and Security Assistance, Air Ambulance, Evacuations & Repatriations, Claims Management, travel assistance, Pre-medical screening, Pre-deployment travel, Insurance provider, and Corporate business travel