LoungeUp by D-EDGE
Created in 2011
- BETA
Up & running (A)
Existing signals show a regular activity Social networks
1,052 1,609 4,307Activities
Technologies
Entity types
Location
21 Rue de Rocroy, 75010 Paris, France
Paris
France
Employees
Scale: 11-50
Estimated: 32
SIREN
537538035Engaged corporates
24
8 18Added in Motherbase
5 years, 8 months ago
traveltech Value proposition
LoungeUp by D-EDGE
LoungeUp is a platform that allows hotels to maximise interactions with guests via all possible channels (email, SMS, Messenger, App and Webapp), at each stage of their journey.
Thanks to these ultra-personalised and intelligent interactions, the guest experience improves, additional sales rise considerably and the guest file is enriched with useful data to optimise actions to create guest loyalty and therefore direct bookings.
The hotel also has a 360° vision of each of their guests, with the history of interactions (email, conversations by SMS or Messenger), reviews left on e-Reputation tools and information from social media. This centralisation of guest data gives the hotel extremely advanced search capabilities in its guest database.
Application mobile, Emailing, CRM, Conciergerie, Upselling, Personnalisation, and Relation ClientOriginal language
LoungeUp – Guest Engagement Platform
LoungeUp est une plateforme permettant aux hôteliers de maximiser les interactions client par tous les canaux possibles (email, SMS, Messenger, App et Webapp) à toutes les étapes de leur parcours.
Grâce à ces interactions ultra-personnalisées et intelligentes, l'expérience client s'améliore, les ventes additionnelles augmentent considérablement et le fichier client s'enrichit de données utiles pour optimiser les actions de fidélisation et donc les réservations en direct.
L'hôtelier a ainsi une vision à 360° sur chacun de ses clients, avec l'historique des interactions (email, conversations par SMS ou Messenger), les avis laissés sur les outils de e-Réputation ou les informations issues des réseaux sociaux. Cette centralisation des données client donne à l'hôtel des capacités de recherche dans sa base client extrêmement poussées.
LoungeUp | CRM / Guest App / Email / SMS / WhatsApp pour hôtels
LoungeUp, plateforme tout-en-un pour la relation client et les opérations hôtelières. Améliorez la satisfaction client, vos revenus et votre productivité.
https://www.loungeup.com/
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