Social networks
2,255 141 8,828Activities
Technologies
Entity types
Location
3 Rue d'Héliopolis, 75017 Paris, France
Paris
France
Employees
Scale: 501-1000
Estimated: 245
SIREN
515739662Engaged corporates
20Added in Motherbase
5 years, 9 months agoWho are we?
We help brands to better understand and manage their digital customer experience with a view to increasing satisfaction and revenue at each step. Netino by Webhelp is a specialised service provider, working for more than a hundred major customers around two major areas of expertise:
- Social Media: Moderation (our historical core business), Community Management, Social Listening & Alerting, Social CRM (first level response).
- Digital Content: Audio/Video editing, audio podcasting, zapping, clipping, graphical creation... We have many talented people, enough to adapt to (almost!) all the requests of our customers for any BPO (Business Process Outsourcing).
A common point?
A real expertise in recruitment, formation, and operators supervision operating 24/7 in France and offshore.
Over-layering of technology, proprietary (for moderation and video) or partner, to increase efficiency, responsiveness, and quality.
Netino enjoys a very strong reputation in the market with extensive media coverage and is regularly involved in inter-professional conferences (EBG, HUBFORUM, GESTE, Social Media Club...).
Social Listening, Social media moderation, BPO Digital, Social Care, Video Digital Content, Content Marketing, Digital Marketing, Community Manager, Freelance, Délégation de personnel, Social Media, Engagement, Risk Management, Consulting, Marketing, moderation, data annotation, and digital
20 ans d'expérience en Social Media et gestion de contenus digitaux.
Nous combinons Humain et Intelligence Artificielle pour offrir une solution digitale 360° aux communautés de nos clients, de la stratégie à la modération en passant par la création de contenu et la gestion de communauté.
Nous vous accompagnons du conseil au delivery opérationnel 24/7. Nos équipes basées en France et notre communauté de 2000 experts à travers le monde s'appuient sur nos outils internes déployés sur plus de 100 clients.
Développez et protégez votre marque et laissez-nous vous accompagner avec une offre complète de Content et Marketing Services
Corporate | Type | Tweets | Articles | |
---|---|---|---|---|
Boston Consulting Group (BCG) Consulting, Business Consulting and Services | Boston Consulting Group (BCG) Consulting, Business Consulting and Services | Other 24 Aug 2020 | | |
Pierre Fabre Laboratories Pharmaceutical, Pharmaceutical Manufacturing | Pierre Fabre Laboratories Pharmaceutical, Pharmaceutical Manufacturing | Other 31 Oct 2024 | | |
Kaspersky France and North, West & Central Africa IT services, Computer & Network Security, Computer and Network Security | Kaspersky France and North, West & Central Africa IT services, Computer & Network Security, Computer and Network Security | Other 8 Jul 2020 | | |
Leroy Merlin Retail and Distribution, Retail | Leroy Merlin Retail and Distribution, Retail | Not capitalistic Not partnership Event 24 Nov 2017 | | |
EDF Energy, Renewable Energy Semiconductor Manufacturing | EDF Energy, Renewable Energy Semiconductor Manufacturing | Not capitalistic Not partnership Event 30 Jun 2016 | | |
Orange Telecoms, Law Practice, Telecommunications | Orange Telecoms, Law Practice, Telecommunications | Other 22 Aug 2024 | | |
L'Oréal Cosmetics, Personal Care Product Manufacturing | L'Oréal Cosmetics, Personal Care Product Manufacturing | Other 1 Jul 2016 | | |
Air Liquide Chemistry, Chemical Manufacturing | Air Liquide Chemistry, Chemical Manufacturing | Not capitalistic Not partnership Event 21 Sep 2017 | | |
Webhelp IT services, Outsourcing and Offshoring Consulting | Webhelp IT services, Outsourcing and Offshoring Consulting | Other 7 Feb 2022 27 Mar 2024 | | |
Groupe TF1 Media, Broadcast Media Production and Distribution | Groupe TF1 Media, Broadcast Media Production and Distribution | Not capitalistic Not partnership Event 14 Apr 2017 | |