Social networks
2,255 141 8,828Activities
Technologies
Entity types
Location
3 Rue d'Héliopolis, 75017 Paris, France
Paris
France
Employees
Scale: 501-1000
Estimated: 245
SIREN
515739662Engaged corporates
20Added in Motherbase
5 years, 9 months agoWho are we?
We help brands to better understand and manage their digital customer experience with a view to increasing satisfaction and revenue at each step. Netino by Webhelp is a specialised service provider, working for more than a hundred major customers around two major areas of expertise:
- Social Media: Moderation (our historical core business), Community Management, Social Listening & Alerting, Social CRM (first level response).
- Digital Content: Audio/Video editing, audio podcasting, zapping, clipping, graphical creation... We have many talented people, enough to adapt to (almost!) all the requests of our customers for any BPO (Business Process Outsourcing).
A common point?
A real expertise in recruitment, formation, and operators supervision operating 24/7 in France and offshore.
Over-layering of technology, proprietary (for moderation and video) or partner, to increase efficiency, responsiveness, and quality.
Netino enjoys a very strong reputation in the market with extensive media coverage and is regularly involved in inter-professional conferences (EBG, HUBFORUM, GESTE, Social Media Club...).
Social Listening, Social media moderation, BPO Digital, Social Care, Video Digital Content, Content Marketing, Digital Marketing, Community Manager, Freelance, Délégation de personnel, Social Media, Engagement, Risk Management, Consulting, Marketing, moderation, data annotation, and digital
20 ans d'expérience en Social Media et gestion de contenus digitaux.
Nous combinons Humain et Intelligence Artificielle pour offrir une solution digitale 360° aux communautés de nos clients, de la stratégie à la modération en passant par la création de contenu et la gestion de communauté.
Nous vous accompagnons du conseil au delivery opérationnel 24/7. Nos équipes basées en France et notre communauté de 2000 experts à travers le monde s'appuient sur nos outils internes déployés sur plus de 100 clients.
Développez et protégez votre marque et laissez-nous vous accompagner avec une offre complète de Content et Marketing Services
Corporate | Type | Tweets | Articles | |
---|---|---|---|---|
Galeries Lafayette Retail | Galeries Lafayette Retail | Other 31 Oct 2024 | | |
Air France Transport, Airlines and Aviation | Air France Transport, Airlines and Aviation | Other 31 Oct 2024 | | |
Pernod Ricard Alcohol, Beverage Manufacturing | Pernod Ricard Alcohol, Beverage Manufacturing | Other 31 Oct 2024 | | |
Groupe SEB Consumer Goods, Manufacturing | Groupe SEB Consumer Goods, Manufacturing | Other 10 Oct 2024 | | |
LVMH Luxury, Retail Luxury Goods and Jewelry | LVMH Luxury, Retail Luxury Goods and Jewelry | Other 10 Oct 2024 | | |
HUB Institute (conferences, networking, training, insights) Research Services | HUB Institute (conferences, networking, training, insights) Research Services | Other 28 Nov 2024 | | |
Business & Decision IT services, IT Services and IT Consulting | Business & Decision IT services, IT Services and IT Consulting | Other 2 Jun 2023 | | |
Web Summit IT Services and IT Consulting | Web Summit IT Services and IT Consulting | Other 5 Nov 2022 | | |
BFM Business Media, Broadcast Media Production and Distribution | BFM Business Media, Broadcast Media Production and Distribution | Other 27 Mar 2024 | | |
L'Express Media, Newspaper Publishing | L'Express Media, Newspaper Publishing | Other 16 May 2019 | |