Value proposition

Customer Feedback Management and NPS system. We build a business process for customer retention and return.

Revisior is the best CFM (Customer Feedback Management) system for working with feedback and NPS, building a complete business process for customer retention and return.

Revisior is a comprehensive feedback and NPS (Net Promoter Score) system. We provide detailed analytics of the service in numbers, graphs, dashboards, for a complete understanding of the situation and its prompt solution.

We form a positive brand reputation by improving the quality of service.
We help businesses to identify and solve customer problems quickly. Fast respond to reviews from different communication channels (QR, Viber, SMS, Email, API, GMB call center).

Successful cases of feedback collection and NPS integration for more than 1000 SMB and Enterprises clients. With the help of Revizion, such market leaders as: "Union group" ("Zolotyi Vik", "Sribniy vik", "Zolota Kraina"), "Epicenter", "Intertop", "TAS Life" ”,“ IPay ”,“ New Products ”,“ Global Spirits ”,“ Luxoptika ”,“ Watsons ”,“ Ukrposhta ”,“ Puzata Khata ”, La Famiglia group,“ Burger King ”and others.

We have a comprehensive service assessment system developed from scratch from various communication channels with the client (QR, Viber, SMS, email, call-center, GMB). As well as API for integration with various CRM and Service desk systems.

OUR UNIQUENESS:
1) We know how to integrate our system into existing business processes in the company. API integration, connection to existing communication channels.
2) We simplify the processing and analyzing feedback, showing the situation on the service in clear graphs and diagrams. We show what customers like and what they don't. Identifying pain points and growth factors for the company.
3) We are not just service providers, but service partners. Helping not only in the process of collecting, but also processing feedback and developing the company

NPS, Customer experience, Feedback service, Service, Система обратной связи, Сервис обратной связи, Сервис NPS, and Исследование клиентского опыта