Activeo
Entity

  • Activeo

    Created in 1993
  • BETA

    Up & running (A)
    Existing signals show a regular activity

  • Social networks

    120 3,191

  • Activities

    it services

  • Technologies

    SaaS

  • Entity types

    SMB

  • Location

    41 Rue Camille Desmoulins, 92130 Issy-les-Moulineaux, France

    Issy-les-Moulineaux

    France

  • Employees

    Scale: 51-200

    Estimated: 74

  • Engaged corporates

    7
    0 7

  • Added in Motherbase

    1 year, 9 months ago
Description
  • Value proposition


    Since 1993, Activeo provides Business Consulting, Technology Expertise and Application Software in the areas of Customer Experience and Customer Collaboration.
    Activeo is a recognized leader in Customer contact Technologies helping clients to deliver a Superior Customer Experience through their contact centers, web channels and an overall integrated Customer strategy.

    Our team of experts and global partners provide the necessary consulting services, technology expertise and innovative applications that have significantly improved results for our clients through optimized Customer service and optimized contact center performance.

    Activeo helps its Customer to achieve immediate measurable efficiencies that will enable them to excel in their Customer strategies by :
    - Optimizing their customers interactions > Structuring the Customer journey
    - Improving their Customers experience > Listing the Voice of Customer
    - Monitoring quality and performance > Improving Customer Service Performance

    Consulting - Expertise - Software, Relation Client , technologies de l'information, Experience Client, Collaboration, Voix du Client, Management Visuel , Gestion de projet, contact center , centre d'appels , Cloud contact center , and Communications unifiées

  • Original language

    Depuis 1993, la mission du Groupe Activeo est de vous apporter toute l'expertise métier et technologique nécessaire à la réussite de votre projet de Relation Client.
    Activeo délivre conseil, expertise et technologies innovantes.

    La mission :
    Garantir à nos clients des résultats opérationnels mesurables dans l'évolution des technologies et la transformation des organisations afin de leur permettre d'exceller dans leur stratégie d'expérience clients.

    L'offre :
    - Expérience Client multi-canal
    - Performance opérationnelle
    - Voix du client
    - Digital Workplace

    Depuis toujours, Activeo met l’accent sur une stratégie de différentiation axée sur la création de valeur, la qualité, le service mais également sur sa double expertise technologique et métier et sur la force de l’innovation.

    Les prestations :

    Conseil : Stratégie, organisation, transformation, formation, technologie

    Intégration de solutions : omnicanales, communications unifiées, planification, recording, quality monitoring, engagement et voix du client, Customer feedback

    Développement : affichage dynamique et management visuel, bornes interactives, Tableau de bord pilotage indicateurs

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