QualityDesk
Created in 2017
- BETA
Up & running (A)
Existing signals show a regular activity Social networks
142 411Activities
Technologies
Entity types
Location
Rautatienkatu 21, 33100 Tampere, Finland
Tampere
Finland
Employees
Scale: 2-10
Estimated: 9
Engaged corporates
0
0 0Added in Motherbase
1Â year, 11Â months ago
edtech Value proposition
[Automatic translation follows] Improve customer experience, increase your sales and make your team happier! đź’Şđź’Ş
QualityDesk is a quality assurance and training application that you can use to monitor your company's customer encounters and make quality assurance measurable, goal-oriented and easy.
QualiyDesk was created by professionals for professionals. The team has a total of more than 40 years of experience in the contact center industry and in management. Our application developers have been building applications and integrations in Finland's best companies.
With our help, you won't leave your staff alone. We provide the tools, among other things, for rational self-assessment and good coaching. Real-time reports tell about the development of each individual and the team. Through different views, you can analyze in more detail the successes and the realization of the agreed development targets. All relevant data can be found centrally at one point and the development of operations is guaranteed.
Good management is our passion! We want to help organizations in developing management and customer experience, and to work more rationally and efficiently. Better customer experience, additional sales and more satisfied staff are just a few clicks away. Get started today by making an appointment for a half-hour demo on our website!
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QualityDesk is a quality assurance, training and coaching software for organizations that want to improve sales, customer and employee experience among others.
QualityDesk has over 40 years of experience in contact center business. This will make our services professional and you will get much more than just a software.
We aim to give our clients a perspective of how quality assurance works the best way possible. In every meeting with us, you will get perspective and Insights that will ensure you to have new ideas on the way you manage your customer service and sales units!
When you want to know more, please come to your webpage and contact us to have a demo meeting!
Quality assurance, Training, Customer service, Telesales, Telephone sales, Customer experience, CX, QualityAssurance, Quality monitoring, Customer service quality monitoring, Increasing sales in customer service, Customer focus, Customer contact quality, Personnel training, Personnel comfort, Management, Quality, Processes, Contact center, Call center, Quality Assurance, Coaching Leadership, Training, Coaching, Consulting, and AuditingOriginal language
Improve customer experience, increase your sales and make your team happier! đź’Şđź’Ş
QualityDesk on laadunvarmistus- ja valmennussovellus, jonka avulla monitoroit yrityksesi asiakaskohtaamisia ja teet laadunvarmistuksesta mitattavaa, tavoitteellista ja helppoa.
QualiyDesk on luotu ammattilaisilta ammattilaisille. Tiimillä on yhteensä yli 40 vuoden kokemus contact center alasta sekä johtamisesta. Sovelluskehittäjämme ovat olleet rakentamassa sovelluksia sekä integraatioita Suomen parhaissa yrityksissä.
Avullamme et jätä henkilöstöäsi yksin. Annamme välineet muun muassa itsearvioinnin järkevään tekemiseen ja hyvään valmentamiseen. Reaaliaikaiset raportit kertovat jokaisen yksilön sekä tiimin kehittymisestä. Eri näkymien kautta pääset pureutumaan tarkemmin onnistumisiin ja sovittujen kehityskohteiden toteutumiseen. Kaikki relevantti data löytyy keskitetysti yhdestä pisteestä ja toiminnan kehittyminen on taattua.
Hyvä johtaminen on intohimomme! Haluamme auttaa organisaatioita johtamisen ja asiakaskokemuksen kehittämisessä, ja tekemään työtä järkevämmin ja tehokkaammin. Parempi asiakaskokemus, lisämyynti ja tyytyväisempi henkilöstö ovat vain muutaman klikkauksen päässä. Aloita jo tänään varaamalla aika puolen tunnin demoon nettisivuiltamme!
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QualityDesk is a quality assurance, training and coaching software for organizations that want to improve sales, customer and employee experience among others.
QualityDesk has over 40 years of experience in contact center business. This will make our services professional and you will get much more than just a software.
We aim to give our clients perspective of how quality assurance works the best way possible. In every meeting with us, you will get perspective and insights that will ensure you to have new ides on the way you manage your customer service and sales units!
When you want to know more, please come to your webpage and contact us to have demo meeting!
Laadunvarmistus, Valmentaminen, Asiakaspalvelu, Telesales, Puhelinmyynti, Asiakaskokemus, CX, QualityAssurance, Laadun monitorointi, Asiakaspalvelun laadun monitorointi, Myynnin lisääminen asiakaspalvelussa, Asiakaskeskeisyys, Asiakaskontaktien laatu, Henkilöstön valmentaminen, Henkilöstön viihtyvyys, Johtaminen, Laatu, Prosessit, Contact Center, Call center, Quality Assurance, Coaching Leadership, Training, Coaching, Consulting, and Auditing
Ensuring superior contact center performance - QualityDesk
QualityDesk is a quality assurance and coaching software that enables you to monitor your company’s customer interactions in every channel.
https://qualitydesk.com/
