Value proposition

For Love & Profits.
Create customer loyalty.
Drive business results.

Kerry Bodine & Company is a customer experience consultancy with a passion for human-centered design. Founded in 2014 by author and thought leader Kerry Bodine, we inspire business leaders and drive customer-centric business improvements.

We believe that remarkable customer experiences can’t be outsourced. They must be built from within. And that requires new ways of working and thinking.

That’s why we approach our engagements as coaches—not as traditional business consultants. Through hands-on workshops, we help our clients uncover deep customer insights and co-create solutions to their customer experience challenges. Then we provide ongoing coaching and guidance as they develop new and lasting skills.

Happy customers lead to happy shareholders.
LET’S MAKE HAPPY HAPPEN.

Customer experience, Customer loyalty, Service design, and User experience