Weber Solutions
Entity

  • Weber Solutions

    Created in 2012
  • BETA

    Up & running (A)
    Existing signals show a regular activity

  • Social networks

    212 2,637

  • Activities

    IT Services

  • Technologies

    Data Analytics

  • Entity types

    Startup

  • Location

    C. Carpinteros, 12, 28670 Villaviciosa de Odón, Madrid, Spain

    Villaviciosa de Odón

    Spain

  • Employees

    Scale: 11-50

    Estimated: 34

  • Engaged corporates

    2
    1 1

  • Added in Motherbase

    1 year, 11 months ago
Description
  • Value proposition

    [Automatic translation follows] Optimizing Customer Experience

    Since its birth in 2012, Weber Solutions has revolutionized the technology acquisition model in Contact Centers at a time of economic crisis and change in investment paradigms, in which any technological decision must justify an immediate impact on the economic results of the company. company based on:
    to. Cost reduction, both at Capex (investment) and Opex (operation) levels
    b. Increased income, by improving customer experience, focused on loyalty and capturing new referrals.

    Delegating to the client the final decision on the best allocation of their budget based on their needs, and with full integration with their business tools, Weber Solutions works to offer valuable alternatives in three fundamental areas:
    - Foundation
    - Interaction
    - Enhanced

    Voice Infrastructure, Networking, Plugins, Social Media, Advanced Routing, IVR, CTI, WFM, QM, Speech Analytics, Recording, and Certified professionals with extensive experience in the Contact Center sector

  • Original language

    Optimizing Customer Experience

    Desde su nacimiento en 2012, Weber Solutions ha revolucionado el modelo de adquisición de tecnología en los Contact Centers en un momento de crisis económica y cambio de paradigmas de inversión, en el que cualquier decisión tecnológica debe justificar un impacto inmediato en los resultados económicos de la empresa en base a:
    a. Reducción de costes, tanto a nivel de Capex (inversión) como Opex (operación)
    b. Aumento de ingresos, mediante la mejora de experiencia de cliente, enfocada a la fidelización y captura de nuevas referencias.

    Delegando en el cliente la decisión última sobre la mejor asignación de su presupuesto en función a sus necesidades, y con una integración plena con sus herramientas de negocio, Weber Solutions trabaja en ofrecer alternativas de valor en tres áreas fundamentales:
    - Fundational
    - Interaction
    - Enhanced

    Infraestructura de voz, Networking, Complementos, Social Media, Advanced Routing, IVR, CTI, WFM, QM, Speech Analitics, Recording, and Profesionales certificados con amplia experiencia en el sector del Contact Center

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