Value proposition

Smart Returns for E-Commerce.

Elyn’s Return Management Solution helps brands lower their refund rates by implementing online exchanges.

Customers can pick return options that fit any scenario: exchanges for a different size, for a different product, for a different-price product, for an online voucher, or a refund.

We help our clients achieve:

1. Up to 45% cash retention by converting refunds into exchanges/vouchers
2. Decrease up to -40% the number of return-related customer support tickets
3. Luxury-grade post-purchase experiences