Value proposition

In-Store Clienteling & CX Platform empowering retailers to deliver exceptional shopping experiences, in-store & remotely

Mercaux's In-Store Clienteling & CX Platform empowers retailers to deliver exceptional shopping experiences, both in-store and remotely.

A single app for store associates offers assisted selling, clienteling, mPOS, fulfilment, and remote selling. Self-service customer solutions include progressive web apps, digital fitting rooms and self-checkout.

The MACH-certified modular platform allows for flexible transformation at the retailer's pace - starting with clienteling and endless aisle, or deploying mPOS. Additional modules, such as digital fitting rooms and remote selling, can be easily added.

Easy to integrate, easy to support, easy to add new modules.

Bridging the online & in-store shopping experience, empowers sales associates, increases customer conversion and UPT, increases customer engagement, Generate Sales Uplift, Omnichannel, Clienteling, In-store digitalisation, digitalisation, digital transformation, customer experience, CX, Customer LTV, experiential retailing, mPOS, Remote selling, customer communications, B2C Emailing, sales productivity, and In-store data