Entity
  • Netino by Concentrix

    Created in 2002
  • BETA

    Up & running (A)
    Existing signals show a regular activity
  • Social networks

    2,255 141 8,828
  • Activities

  • Technologies

  • Entity types

  • Location

    3 Rue d'Héliopolis, 75017 Paris, France

    Paris

    France

  • Employees

    Scale: 501-1000

    Estimated: 245

  • SIREN

    515739662
  • Engaged corporates

    20
    3 10
  • Added in Motherbase

    5 years, 9 months ago
Description
  • Value proposition

    Who are we?

    We help brands to better understand and manage their digital customer experience with a view to increasing satisfaction and revenue at each step. Netino by Webhelp is a specialised service provider, working for more than a hundred major customers around two major areas of expertise:

    - Social Media: Moderation (our historical core business), Community Management, Social Listening & Alerting, Social CRM (first level response).
    - Digital Content: Audio/Video editing, audio podcasting, zapping, clipping, graphical creation... We have many talented people, enough to adapt to (almost!) all the requests of our customers for any BPO (Business Process Outsourcing).

    A common point?

    A real expertise in recruitment, formation, and operators supervision operating 24/7 in France and offshore.
    Over-layering of technology, proprietary (for moderation and video) or partner, to increase efficiency, responsiveness, and quality.

    Netino enjoys a very strong reputation in the market with extensive media coverage and is regularly involved in inter-professional conferences (EBG, HUBFORUM, GESTE, Social Media Club...).

    Social Listening, Social media moderation, BPO Digital, Social Care, Video Digital Content, Content Marketing, Digital Marketing, Community Manager, Freelance, Délégation de personnel, Social Media, Engagement, Risk Management, Consulting, Marketing, moderation, data annotation, and digital

  • Original language

    20 ans d'expérience en Social Media et gestion de contenus digitaux.

    Nous combinons Humain et Intelligence Artificielle pour offrir une solution digitale 360° aux communautés de nos clients, de la stratégie à la modération en passant par la création de contenu et la gestion de communauté.

    Nous vous accompagnons du conseil au delivery opérationnel 24/7. Nos équipes basées en France et notre communauté de 2000 experts à travers le monde s'appuient sur nos outils internes déployés sur plus de 100 clients.

  • Content & Marketing Services | Netino by Concentrix

    Développez et protégez votre marque et laissez-nous vous accompagner avec une offre complète de Content et Marketing Services

  • https://netino.fr/
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