Entity
  • Contact Center Hub

    Created in 2000
  • BETA

    Up & running (A)
    Existing signals show a regular activity
  • Social networks

    3 4,294 8,818
  • Activities

  • Technologies

  • Entity types

  • Location

    Av del Manzanares, 196, 28026 Madrid, Spain

    Madrid

    Spain

  • Employees

    Scale: 51-200

    Estimated: 16

  • Engaged corporates

    34
    6 33
  • Added in Motherbase

    2 years ago
Description
  • Value proposition

    [Automatic translation follows] Platform specialized in information related to customer experience, from all its perspectives.

    Contact Center is a means of communication that offers call and contact center companies and professionals a wide range of specialized services that contribute to the improvement of daily activity in contact centers.
    Contact Center continues at the forefront of technological journalism and places its contents in a permanent vocation of service to its clients, offering the most rigorous and effective information, which is why it has become an indispensable consultation tool in the sector.
    We listen to the specific Spanish market in this sector so that they can tell us their needs to improve the relationship between clients and companies with comprehensive call and contact center solutions.
    We are committed to the voice of our customers' experience being the essential element that enriches the final result of all our initiatives: Contact Center “Call Center & IP Solutions” and Contact Center Events.

    Call and Contact Center, Innovation and technology, Events and Business Communication, customer service, training, Contact Forum, marketing and advertising, Digital communication strategy, Digital consulting, Customer experience, Customer Success, Platinum Contact Center Awards, customer service managers client, and content platform

  • Original language

    Plataforma especializada en información relacionada con la experiencia de cliente, desde todas sus perspectivas.

    Contact Center es un medio de comunicación que ofrece a las empresas y profesionales de los call y contact centers una amplia gama de servicios especializados que contribuyen a la mejora de la actividad diaria en los centros de contacto.
    Contact Center continúa en la vanguardia del periodismo tecnológico y pone sus contenidos en permanente vocación de servicio a sus clientes, ofreciendo la información más rigurosa y eficaz, por ello se ha convertido en una herramienta de consulta indispensable en el sector.
    Escuchamos al mercado español específico de este sector para que nos trasladen sus necesidades de mejora en la relación entre clientes y empresas con soluciones integrales de call y contact center.
    Apostamos porque la voz de la experiencia de nuestros clientes sea el elemento esencial que enriquezca el resultado final de todas nuestras iniciativas: Contact Center “Call Center & IP Solutions” y Eventos Contact Center.

    Call y Contact Center, Innovación y tecnología, Eventos y Comunicación empresas, atencion al cliente, formación, Contact Forum, marketing y publicidad, Estrategia de comunicación digital, Consultoría digital, Customer experience, Customer Success, Platinum Contact Center Awards, directivos de atención al cliente, and plataforma de contenidos

  • Contact Center Hub - Atención y experiencia de cliente

    Portal de referencia para especialistas, directivos de atención al cliente/experiencia del cliente y proveedores de tecnología y servicios.

  • https://contactcenterhub.es/
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