Control de riesgos en las redes sociales /Transformación Digital / data driven strategy & insights /social listening Agencia de investigación de mercados de nueva generación. Reducimos la incertidumbre en la toma de decisiones a partir de cosechar en internet las claves del comportamiento colectivo. SWARM: [sustantivo] Comportamiento colectivo. Conjunto de personas que actúan de manera similar, apoyan ideas comunes y comparten opiniones. [zoología] Enjanbre. [negocios] Primera empresa de inteligencia digital de mercados en español. Social Listening, Social Media Monitoring, Natural Languaje Processing, Big Data, Business Intelligence, Data Science, consumer research, Digital transformation, e-commerce, Talent discovery, brand reputation, alerts, content, passion …

67 similar entities Type: Startup Activities: martech Technologies: A.I. A.I. - Natural Language Processing Data Analytics

Agentic Marketing Platform with the AI-First CDP Simon AI empowers marketing teams with the data, tools, and support to deliver 1:1 personalization across every customer touchpoint. Simon AI combines a composable customer data platform with agentic AI to help marketers start with a goal—like reducing churn or driving repeat purchases—and let intelligent agents handle the rest. By uncovering hidden signals, activating 100x more customer and contextual data, and automating execution across engagement channels, Simon AI enables even small teams to perform like much larger ones. Leading brands like ASOS, SeatGeek, and others trust Simon to turn complex data into faster …

59 similar entities Type: Startup Activities: martech it services Technologies: Data Analytics

Turn consumer signals into decision-ready intelligence Sensia is an AI-powered consumer intelligence platform that helps brands and agencies turn reviews, social conversations, and other consumer signals into decision-ready intelligence and activation-ready outputs. Unlike dashboard-based listening tools or generic GenAI, Sensia starts from a controlled consumer context: selected sources, defined scopes, and industry-specific AI models trained to capture what people really mean, not just what they mention. This allows teams to move from fragmented feedback to structured insights, strategic narratives, claim evaluation, market understanding, and business-ready deliverables they can use immediately across innovation, marketing, brand, commerce, and research workflows. From understanding …

62 similar entities Type: Startup Activities: martech Technologies: A.I.

AI powered WhatsApp Marketing platform We help companies engage with their customers on their preferred app, WhatsApp. To do so, we blend AI agents and traditional marketing tools (Campaigns, Workflows) to generate personalised conversations at scale. Think of us like the MailChimp for WhatsApp, with a conversational AI twist. AI and Marketing

65 similar entities Type: Startup Activities: it services martech Technologies: A.I.

Brands #AI partner to discover how #Chatbot and #VoiceFirst technologies can benefit them. We are IBM registered partner and has built our AI enabled Chat and Voice bot engine for brands to engage with customers via direct messages or smart speakers to buy and reserve their products and services; Our tech also enables Brands to open engagement channels for Jobs Applicants and Suppliers to improve their response time and engagements. View demo - https://youtu.be/15_wxQKjDlI Twitter, Social Media Application, Twitter Marketing, Enterprise Softwares, Chatbots, Artificial Intelligence , Facebook Messanger, IBM Watson, Natural Language Processing, and Private Messaging

139 similar entities Type: Startup Activities: it services Technologies: A.I. - Natural Language Processing A.I.

Find and reach your next customers with Zeliq, powered by AI. Find and reach your next customers with Zeliq, powered by AI. Your all-in-one sales prospecting workspace, giving you the most accurate prospect data and making outreach as easy as possible. Try out ZELIQ for free here: https://www.zeliq.com/ Sales and Outbound

59 similar entities Type: Startup Activities: it services Technologies: A.I.

AI-Powered Voice of Customer Companies collect more and more customer feedback, yet struggle to turn it into clear priorities. Our proprietary AI, built specifically for Voice of Customer, unifies all your feedback sources (reviews, surveys, conversations, tickets, open-ended verbatims) and makes them readable, comparable and actionable. Where generic AI stays vague, our model is specialized: it automatically surfaces your pain points, maps root causes, and connects customer signals to your business metrics (NPS, average basket, retention). The result: operational insights in under a month, with no complexity and no black box. Every classification is verifiable, every result traceable back to …

253 similar entities Type: Startup Activities: martech Technologies: A.I. A.I. - Natural Language Processing Generative A.I.

Combine AI with social media, chat, and eCommerce to engage and convert customers on their favorite social apps. ZEALS' Social Chat Commerce solutions enables brands to increase and accelerate marketing engagement and conversions on social media. Combining AI and conversation design expertise, ZEALS provides brands the ability to easily create and integrate automated chat experiences, transforming each post, story, or ad into personalized interactive experiences. Customers can directly interact with brands to receive personalized product recommendations, subscribe to special offers, participate in exclusive drops, and more directly on their favorite social media channels. chatbot, Capture leads, drive sales, Instagram automated …

57 similar entities Type: Startup Activities: e-commerce it services Technologies: A.I. A.I. - Natural Language Processing

Clickatell gives consumers the power to manage their daily lives and transact with businesses in chat. We enable businesses to drive engagement, revenue, and loyalty with AI-powered chat commerce. Clickatell is a pioneer in mobile messaging, chat commerce, and AI innovation. Our technology makes chat the simplest, most convenient, and most effective way for customers to connect, interact and transact with your business, whether for purchasing products or accessing customer services and support. Global brands use the Clickatell Chat Commerce Platform to transform the customer experience across all stages of the consumer lifecycle, while reducing costs and driving operational efficiency. …

48 similar entities Type: SMB Activities: martech consulting fintech Technologies: SaaS

The chatbot that delivers results: JennyBot solves up to 90% of customer inquiries automatically - Start now! Creator of JennyBot, the advanced AI chatbot builder with a custom NLP engine. Build smarter chatbots that improve customer experience and automate menial tasks in customer service, lead generation, HR and internal communications. Learn more at getjenny.com

60 similar entities Type: Startup Activities: it services Technologies: A.I. - Natural Language Processing A.I. Generative A.I.

RegieOne is the only all-in-one sales engagement platform — where predictable rep outreach meets AI Agents. Meet the world's first AI-native sales engagement platform. RegieOne is the only all-in-one prospecting platform —where predictable rep outreach meets AI Agents. With RegieOne, the orchestration of tasks for both AI Agents and human reps happens in a single workflow, creating a prospecting experience that’s easier for reps to manage, more cost-effective for the business, and genuinely better for buyers. With RegieOne, every lead is matched to the right level of engagement — from high-converting inbounds that get a personal, rep-driven approach, to lower-tier …

58 similar entities Type: Startup Activities: it services Technologies: Generative A.I. A.I. A.I. - Natural Language Processing SaaS

Certainly: Agentic AI for Customer Experience Certainly is an Agentic as a Service Company (AaaS) helping enterprise teams handle high inbound volume without growing headcount. AI agents resolve customer questions, recommend products, and complete tasks across web chat, Meta, SMS, email n any language. Agents are grounded in your knowledge base, connected to your existing systems, and built on a flexible multi-model architecture so you can switch between leading LLMs without rebuilding. Deploy in weeks, not quarters whilst continuously optimizing against the metrics that matter. Trusted by global brands since 2017. chatbot, automation, customer care, conversational commerce, customer service, chatbot …

296 similar entities Type: Startup Activities: it services Technologies: Generative A.I. A.I. A.I. - Natural Language Processing SaaS

Making difficult customer conversations easier for Credit and Collections businesses with trusted Conversational AI Webio has been acquired by Aryza. Making difficult customer conversations easy, we orchestrate all the elements needed to have successful customer conversations through digital channels, automation and AI. Leading brands- including The Very Group, Anglian Water, The Fraser Group, Allianz, Hoist Finance, and Tandem Bank use our conversational platform to orchestrate millions of customer conversations at scale and have convenient and highly personalised conversations. With empathetic engagement at the core, our Custom Language Model, explicitly designed for credit and collections, identifies vulnerabilities and customer intents and …

103 similar entities Type: Startup Activities: it services Technologies: A.I. A.I. - Natural Language Processing A.I. - Machine Learning Generative A.I.

Every relationship starts with a conversation Sinch Engage (formerly known as MessengerPeople) is your all-in-one platform to leverage WhatsApp, Facebook Messenger, Instagram Direct Messaging, Apple Messages for Business, Telegram, Viber and Webchat easily and professionally for marketing, sales, and customer service. Sinch Engage is trusted by thousands of SMBs and enterprises, giving them a seamless entry into conversational messaging. Rely on our official partnerships with all relevant messaging apps, a 100% privacy compliant platform and a large global team of experts available 24/7. Sinch Engage is an integral part of the Sinch family. Sinch, the Customer Communications Cloud, powers meaningful …

43 similar entities Type: Startup Activities: it services Technologies: A.I. - Natural Language Processing

Automate conversations. Without coding ! Ideta offers a no-code platform that allows companies to easily create conversational assistants on numerous communication channels such as web pages, social media, instant messaging apps and more via API. The solution makes the creation of chatbots and the use of AI accessible to all. OUR SERVICES - A no-code chatbot builder platform - A community management tool - A team at your service to create your conversational assistants - A 5 day training course about conversational topics and the creation of your first bot OUR ADDED VALUE Our platform is the only one that …

81 similar entities Type: Startup Activities: it services Technologies: A.I. A.I. - Natural Language Processing Generative A.I.

We are HT&T! HT&T Consulting is a digital marketing and communication agency with over 25 years of experience, supporting SMEs and structured brands in their online growth. We work with companies that want to strengthen their digital positioning, scale into new markets, and approach international expansion through a concrete, data-driven and AI-enabled approach. We design and deliver integrated digital ecosystems that include eCommerce solutions on Shopify and Magento (Adobe Commerce), SEO, advertising and media planning, UX and conversion design, data analytics, marketing automation, and custom platform development. For us, AI and automation are not add-ons, but part of the infrastructure. …

483 similar entities Type: SMB Activities: martech it services Technologies: SaaS

Faqbot creates best-in-class artificial intelligence chatbots to understand, reduce customer support volume and scale. Dstny Faqbot is an AI powered SaaS chatbot that can be embedded in your website, facebook page and/or mobile application. By building custom conversation flow we help you improve customer engagement by streamlining your customer support, sales and lead generation 24/7. Sign up for a 14-day free trial now : https://goo.gl/oiBRpu Artificial Intelligence, Chatbot, Machine learning, FAQ automation, Sales automation, Lead generation automation, and Customer support

87 similar entities Type: Startup Activities: it services Technologies: A.I. - Natural Language Processing A.I. A.I. - Machine Learning

No-code agentic AI platform serving your customer relations. Sovereign agentic AI platform serving your operational performance. The observation is simple: in 2026, an AI that simply responds is no longer enough. She must act. At tolk.ai, we publish Genii: a no-code generative and agentic AI platform that transforms your business knowledge — often dispersed in complex PDFs, document databases or IS ecosystems — into a reliable, secure and immediately profitable execution engine. 🛡️ The Golden Triangle of tolk.ai: • Absolute sovereignty: A 100% French infrastructure, immunized against non-European laws (Cloud Act, FISA) and labeled SecNumCloud. • Reliability: Thanks to our …

519 similar entities Type: Startup Activities: martech Technologies: A.I. A.I. - Natural Language Processing Generative A.I.

A leading company for AI-based software for customer experience and data analysis Cogia is one of the leading providers of monitoring and analysis technologies using AI-based and patented semantic solutions in the field of "Big Data Analytics". The company has been offering products for intelligent information search, organization and analysis for web content, social media and internal data for over 10 years. Cogia supports its customers primarily through two product solutions: Cogia Customer Experience Manager and Cogia Text Mining. The Cogia Customer Experience Manager is based on Cogia's award-winning AI-based sentiment and trend analysis. It enables companies to track, measure …

80 similar entities Type: Startup Activities: martech Technologies: Data Analytics A.I. A.I. - Natural Language Processing

We make mobile shopping easy! Write us a message via Facebook Messenger (m.me/chatshopper) and our AI-based chatbot EMMA will send you various suggestions from the partner shops' offerings. We are currently in open beta and the bot is in the training phase. The first chatbot was launched in December 2015, making chatShopper one of the first conversational commerce players in Germany. Shopping has never been so... easy! ...personal! ...surprising! E-Commerce, Conversational Commerce, M-Commerce, and Chatbot

63 similar entities Type: Startup Activities: e-commerce it services Technologies: A.I. A.I. - Natural Language Processing

AI and data-driven marketing clouds to make an impact on your customers 👋 We are Spotlers! A European marketing SaaS company with a marketing cloud of connected tools. These help e-commerce companies, B2B companies, public organizations and service teams to personalize, automate and optimize customer experiences across digital channels. Spotler enables marketers, communications professionals, event managers and customer service teams to control data, gain insights and leverage AI for effortless GDPR-compliant results with a powerful suite of connected products: Customer Data Platform (CDP) Our CDP forms the basis for personalized customer journeys and effective campaigns across all your channels. Email …

219 similar entities Type: Media Startup Activities: it services martech Technologies: A.I. A.I. - Machine Learning

Solvemate enables brands to deliver quality customer service through meaningful conversations. Solvemate enables brands to deliver quality customer service through meaningful conversations. Our customer service automation platform is powered by smart conversational AI that allows companies to create highly personalized chatbot conversations at scale, guiding customers to find answers when they need them, so service teams can focus their expertise where it matters most. Solvemate’s unique contextual conversation engine approach means it learns more quickly, integrates more easily and resolves requests faster and more reliably than any other chatbot on the market. We have a dedicated team to help you …

45 similar entities Type: Startup Activities: uxtech Technologies: A.I. A.I. - Machine Learning A.I. - Natural Language Processing Generative A.I.

AI for humans who help humans. Complete customer service solution that's helpful, reliable and easy to scale. Tidio is a global leader in customer service software. Tidio’s user-friendly platform enables 300,000+ businesses worldwide to deliver smarter, faster support to their customers. With a full suite of customer service solutions, Tidio offers live chat, chatbots, ticketing, and AI-powered virtual support agents to help you solve customer problems and improve your conversion rates. Tidio’s software operates across all major content management systems, e-commerce platforms, and social media channels. Founded in 2013, Tidio has grown to 180+ employees and has offices in San …

48 similar entities Type: Startup Activities: uxtech Technologies: A.I. SaaS A.I. - Natural Language Processing

#1 AI Communication Suite for SMBs fonio is building the AI communication suite for small and medium businesses; so no call goes unanswered, no lead gets lost, and no customer is left waiting. What we do SMBs lose business every day to missed calls and slow responses. fonio puts AI on the front line of customer communication — handling calls and messages automatically, 24/7, without adding headcount. Our products → AI Phone Agent — answers, qualifies, and routes calls around the clock → AI WhatsApp Agent — keeps conversations moving on the channel your customers already use 9,000+ businesses across …

70 similar entities Type: Startup Activities: martech it services Technologies: A.I.

AI & Web3 powered product and services We build software solutions based on Artificial Intelligence and Internet of Things, to help companies improve their sales, customer satisfaction, services and products. #Bots: Chatbots, shopping assistants, customer service assistants, personal assistants. We have developed a new conversational technology that disrupts current solutions used for chatbots and voice assistants. Contact us for a demo ! Our goal is to help our customers be ahead in this digital competition while taking care of their customers. We have a strong expertise in Apps (iOS and Android), Artificial Intelligence (Python, Machine Learning, Deep Learning, etc.), Web …

281 similar entities Type: Startup Activities: it services Technologies: A.I. Generative A.I. A.I. - Natural Language Processing

Pre-configured ChatBots to improve customer satisfaction, sales, employee relations and more. YesOuiBot creates the ChatBot you need! Based on pre-configured solutions, developers and data scientists support you in your conversational robot project: Marketing, support, HR, reservations... on Web platforms, Messenger, Teams, Skype... Interconnected with your databases and your CRM, the ChatBot is the best way to engage or re-engage your contacts and transform this channel into a sales or employer brand vector. The payment solutions integrated by YesOuiBot into the conversation make it possible to offer an incomparable frictionless sales experience, and... viral! ChatBot, Development, Marketing, Microsoft Bot FrameWork, e-payment, …

68 similar entities Type: Startup Activities: martech it services Technologies: A.I. - Natural Language Processing A.I. SaaS

Born in code, built for business - our digital humans think, decide, and deliver across the globe All-In-One platform enhancing customer experience. Our mission is to provide companies with the advanced digital transformation of contact centers. In 2019, customer center experts teamed up with artificial intelligence enthusiasts and Born Digital was born. We created virtual assistants, which we first learned to speak in local languages and gradually added other global languages as well. Our product covers all channels such as calls, email, and chat. In addition, it creates analytical dashboards for all customer interactions which helps to improve the customer …

407 similar entities Type: Startup Activities: uxtech it services Technologies: A.I. A.I. - Natural Language Processing Generative A.I.

An omnichannel AI platform built for collections, helping creditors and agencies to drive higher liquidation. Skit.ai is an omnichannel AI platform purpose-built for debt collections. We help creditors and collection agencies automate and scale consumer conversations across the collections lifecycle, from early-stage delinquency to advanced recovery and pre-legal workflows. Powered by generative AI, Skit.ai engages consumers across voice, SMS, email, and chat, enabling outreach in the channels and languages consumers prefer. The platform can handle high-volume, routine collection interactions end to end—payment reminders, right-party verification, promise-to-pay capture, payment processing, dispute intake, and follow-ups, while routing sensitive or complex situations to …

60 similar entities Type: Startup Activities: it services Technologies: A.I. A.I. - Natural Language Processing Generative A.I. SaaS

Your edge in AI search, customer trust, and digital visibility. Senso has invented a new way for enterprises to unlock P&L impacting efficiency across their customer service workflows using Generative AI. We're starting in financial services industry where 40% of the time, support staff put customers on hold for 15-20 minutes to find information in policies, procedures, and user guides. If you've ever applied for a loan or bank account, you've likely experienced extremely long wait times. Senso's proven solution reduces wait time by 5x delivering better efficiency and customer experience at the same time. artificial intelligence, machine learning, financial …

67 similar entities Type: Startup Activities: it services fintech martech uxtech Technologies: A.I. A.I. - Machine Learning Data Analytics SaaS Generative A.I.

Spontaneous deeper insights! #OpiniãoTemValor POSTMETRIA – Plataforma de CX Monetization Analytics com NPS interpretado por I.A. Somos um SaaS voltado à Experiência do Consumidor (CXaaS) que identifica oportunidades de monetização na jornada da experiência desses clientes com a sua marca. Nossa solução centraliza e interpreta em escala toda a interação multicanal (canais de SAC com dados descritivos, qualitativos e espontâneos, a ex. whatsapp, bot, e-mail, redes sociais, reviews de e-commerce, Google Places, Reclame Aqui e muitos outros, como speech to text de gravações telefônicas, envio multicanal de pesquisa e QrCode...). Além disso, nossa I.A. proprietária interpreta os temas e graus …

53 similar entities Type: Startup Activities: it services uxtech Technologies: Data Analytics A.I.

Reliable text analytics platform for any use case. We tell you what your customers think and want. Semeon is an AI-driven text analytics Platform empowering Customer Experience #CX Semeon overcomes language complexity by detecting irony, sarcasm, cultural context and bias and help gather a correct representation of what customers are saying, enabling brands to be as responsive as possible. To become customer-centric is to be able in quasi real time to grasp the meaning behind what your customers say and the words they use. This helps your company build the best customer experience possible, informing adequately customer support, marketing, communication, …

102 similar entities Type: Startup Activities: martech uxtech Technologies: Affective Computing A.I. A.I. - Deep Learning A.I. - Machine Learning A.I. - Natural Language Processing Data Analytics SaaS

More efficient call centers thanks to artificial intelligence.🚀 We have three products serving call platforms: 📣 Aloen Assist: An assistance AI that supports and coaches each agent during each conversation by offering relevant response elements in real time to maximize the conversion rate and always provide the right information. 📣 Aloen Evaluator: This product aims to evaluate 100% of your interactions. Aloen Evaluator validates the quality and compliance of your calls, emails, chats and others using our scorecards personalized to your organization. 📣 Aloen Connector: Our latest product allows us, thanks to an intelligent API, to connect to any existing …

73 similar entities Type: Startup Activities: it services Technologies: A.I. SaaS

Chat and Convert on WhatsApp Spoki is the Customer Engagement Management platform built for WhatsApp. We help businesses turn messages into real conversations across marketing, sales, and customer support. No cold automation—just personal, relevant, and high-impact interactions customers actually want to engage with. From acquisition to support, Spoki enables companies to talk to people in a simple, direct, and human way at scale, and powered by automation and AI. The future of customer relationships is conversational. We’re building it.

45 similar entities Type: Startup Activities: martech Technologies: SaaS

Deploy your multi-platform AI agent & chatbot in 5 minutes. Botnation is your go-to platform for scaling your customer interactions, trusted by over 1,000 businesses worldwide. Deploy unlimited chatbots for your websites and social media—under a single subscription, ready in just 5 minutes with our templates chatbots, chatbot, AI, artificial intelligence, messenger, and SaaS

66 similar entities Type: Startup Activities: it services Technologies: A.I. A.I. - Natural Language Processing Generative A.I.

AI at the service of social housing. Chatbots / Online appointment making / Rehabilitation in a busy environment monLogement.ai is an innovative company that designs digital solutions dedicated to the social housing profession. We have 3 offers: 1️⃣ Chatbots: Thanks to artificial intelligence, our chatbots trained in social housing questions make it possible to instantly answer questions from tenants or housing seekers, and social landlords become more efficient 2️⃣ Making appointments online: our solution integrated into Outlook allows easy appointment making according to the different use cases expressed by the professions 3️⃣ Rehabilitation in an occupied environment: management and monitoring …

52 similar entities Type: Startup Activities: it services Technologies: A.I. A.I. - Natural Language Processing

Creator of conversational experiences. Chatbots, search engines & innovative interfaces Publishers of conversational solutions, our products (search engine, chatbot, lead qualification via WhatsApp) make it possible to improve your conversion rates on site and messaging platforms as well as to reactivate your databases automatically. Currently, we manage 2 million conversations and more than 15 million user requests per month. We design and use the latest generations of NLU algorithms to best support our clients (Deloitte, Carrefour, La Poste, Century 21, etc.). Artificial Intelligence, Human Resources, E-commerce, NLP, Deep Learning, Machine Learning, and Chatbot

210 similar entities Type: Startup Activities: hrtech e-commerce it services Technologies: A.I. - Natural Language Processing A.I. A.I. - Machine Learning Generative A.I. A.I. - Deep Learning

Experience Excellence Local Measure is now Zendesk for Contact Center! Follow us at @Zendesk for the latest on AI-powered voice, boosted agent productivity, and seamless service at scale. This move strengthens our contact center solutions through deeper integration, and means we'll be able to deliver even smarter, more scalable, and seamless customer experiences, into the future. Zendesk started the customer experience revolution in 2007 by enabling any business around the world to take their customer service online. Today, Zendesk is the champion of great service everywhere for everyone, and powers billions of conversations, connecting more than 100,000 brands with hundreds …

52 similar entities Type: Startup Activities: martech uxtech Technologies: Wireless A.I. Generative A.I.

Create personalized shopping experiences that actually listen to your customers. Grow your business faster with Maestro (previously Automat.ai) — the best shopping personalization and product recommendation platform for ecommerce websites. Conversational Marketing, Artificial Intelligence, Natural Language Processing, Chatbot, Conversational AI, Conversational Commerce, AI, and Voice

129 similar entities Type: Startup Activities: e-commerce it services Technologies: A.I. A.I. - Natural Language Processing Generative A.I.

AI-powered Text Analytics platform. Ready-made for Customer Intelligence. Editeur SaaS de solutions de Social CEM*, viavoo® propose aux entreprises une plate-forme unifiée de collecte et d’analyse en temps réel de la voix du client digitale, qu’elle transforme en données exploitables sur l’expérience client. Sa technologie linguistique innovante comprend très précisément les situations, opinions et sentiments exprimés dans le verbatim des consommateurs, d’où qu’il vienne. Depuis 2010, viavoo Smarter FeedbackTM a été adoptée par de nombreuses marques de premier plan pour leur permettre de convertir la voix du client digitale en avantage concurrentiel. Opérant sur tous les canaux de la relation …

82 similar entities Type: Startup Activities: martech it services uxtech Technologies: A.I. A.I. - Natural Language Processing

A convinced customer is a customer who buys! Since 2016, Webotit has been helping companies rethink their customer relations through artificial intelligence. Our mission is clear: to provide organizations with a more efficient, seamless, and personalized customer experience while optimizing their operational costs. We design and deploy tailor-made conversational solutions, whether chatbots to support customer service and online sales, callbots to handle inbound and outbound calls, or mailbots to automate email processing. We also offer teams of autonomous A.I. agents capable of taking on marketing and back-office tasks, freeing up valuable time for your employees. Our solutions adapt to a …

173 similar entities Type: Startup Activities: e-commerce it services Technologies: A.I. - Natural Language Processing Affective Computing A.I. Generative A.I.

Ziptone - 100% customer contact. Ziptone is the online professional medium for the customer contact professional. Ziptone is the online professional medium for customer contact professionals. Ziptone is the only independent Dutch professional medium - available in Dutch and English - that is fully focused on the field of customer contact: the interaction between companies/institutions and their customers. Ziptone provides daily news, interviews, cases, analyses, research and opinions about the HR, technology and process side of customer contact. Ziptone also offers an extensive knowledge base. customer service, customer excellence, customer engagement, customer contact, customer contact management, workforce management, WFM, NPS, …

12 similar entities Type: Startup Activities: uxtech Technologies: A.I.

Connecting residents with their governments using AI. #CitibotChat tools provide efficient + effective communication. Citibot provides tools for citizens and their governments to use for efficient and effective communication and civic change. Using smart text messaging and web chat technology, Citibot helps residents get answers to questions, report issues, send messages directly to staff, and receive real-time alerts. Civic Engagement, Chatbot, Artificial Intelligence, Machine Learning, and Government Technology

57 similar entities Type: Startup Activities: it services Technologies: A.I. A.I. - Machine Learning

Your best friend for dining out Waffle is an AI-powered chatbot that generates real-time demand for restaurants. It offers a conversational interface that engages users with live offers - based on their geo-location and taste preferences. https://joinwaffle.com/

54 similar entities Type: Startup Activities: foodtech Technologies: A.I. A.I. - Natural Language Processing

We create intelligent voice and chat bots for marketing, sales and support in minutes. Take your business to the customer. Offer 24/7 availability through messaging apps and voice devices. + Connect with over 5 billion people using messaging apps per month in 100+ languages. + Scale your market presence in all popular voice and chat channels with one consistent brand voice. + Understand your customers better with real-time insights. Track usage, click-throughs, and even emotion. Artificial Intelligence, Natural Language Processing, Chatbots, Voice Skills, Alexa, Google Home, Messenger Apps, Cortana, Direct Marketing, Data-driven, Analytics, Automated Customer Service, AI Assistant, Multiple Channels, …

185 similar entities Type: Startup Activities: martech uxtech Technologies: A.I. - Natural Language Processing A.I. Generative A.I.

The leading GenAI platform for personalized prospecting and selling Humanlinker is the first GenAI platform built to drive success in prospecting and selling. Our AI copilot is designed to empower humans, not replace them — delivering smart guidance across the entire sales cycle to boost reply rates, book more meetings, shorten sales cycles, and increase closing ratios. We support companies at every stage of their growth — from solo founders and SMBs to large enterprise sales teams — by combining the power of Big Data and Generative AI. Already trusted by thousands of users in 160+ countries, including teams at …

205 similar entities Type: Startup Activities: it services Technologies: A.I. Generative A.I.

AI customer service you can trust. Talkative empowers contact centre leaders with a secure AI layer that’s flexible, fast to deploy, and easy to manage. With our unique knowledge base and prompt methodology, we provide a complete AI solution that delivers accurate and brand-aligned customer service across channels, integrates with existing systems, and seamlessly escalates to humans when needed. Learn more at: https://gettalkative.com

121 similar entities Type: SMB Activities: it services Technologies: A.I. A.I. - Natural Language Processing Generative A.I. SaaS

Enterprise AI Search made for Commerce that you can own and extend (SaaS & PaaS). AI Components ethically made. Transformational Search Made with Empathy. Empathy.co provides Enterprise AI Search that you be operated, extended and owned within your preferred cloud as Self Managed Components (SMCs) or hosted by Empathy (SaaS). Empathy.co's AI Components have empowered large brands and technology companies, like Kroger, Inditex or Carrefour, to build their own Search experiences that fit their vision over Private LLMs and AI Governance. Empathy.co is a founding member of EthicalAliance.co, a community of retailers and brands committed to AI Governance and Ethical …

58 similar entities Type: SMB Activities: e-commerce it services martech Technologies: Data Analytics

AI and Machine Learning Interaction Analytics. Understand what your customers are really saying, in near real time. Your contact center is one of your greatest untapped assets. It’s the place where customers are continuously coaching your business. PrediCX is an AI platform which unlocks this value with predictive insight and automation across all channels to optimize both customer experience and customer services. Our software is based on sophisticated computer algorithms, developed at the University of Warwick over a decade of academic research. PrediCX is currently used by leading brands in financial services, travel, leisure, telecoms and engineering to help automate …

307 similar entities Type: Startup Activities: fintech uxtech Technologies: Data Analytics A.I. A.I. - Natural Language Processing A.I. - Machine Learning

The AI suite for automating customer order entry, giving your sales support teams more time to sell and build loyalty. Order1 is the solution that automates the processing of your customer orders using AI, while turning your sales support teams into sales superheroes. Our software suite combines customer order placement interfaces, order-taking interfaces for sales representatives, and a Digital Scanner for PDF customer orders, to digitize your entire incoming flow and eliminate data re-entry. Our real-time data engine enables your sales support teams to better advise customers, identify products they no longer order, propose new product lines, etc., to boost …

53 similar entities Type: Startup Activities: foodtech Technologies: A.I.

AI-First CRM Platform powered by Tinyclues AI Splio is one of the first French marketing technology scale-ups to evolve its CRM from SaaS to an AI-first model with over 30% of annual recurring revenue (ARR) coming from AI. Based in Paris, the company has 180 employees across four offices in Europe and MEA region (Middle East and Africa). As conversation is set to become the new digital default, CRM must keep pace with the speed of agentic commerce without losing what sets it apart: a personalized relationship that creates value. Splio’s vision is CRM where prediction becomes the foundation of …

54 similar entities Type: SMB Activities: martech e-commerce fintech uxtech Technologies: A.I.

Engage. Convert. Retain. With AI-Powered Conversational Commerce. Merx helps brands sell on messaging channels (e.g. WhatsApp) with a Gen AI-enabled platform that doubles conversion rates and increases Customer Lifetime Value (CLV). We autonomously structure and digest complex business documents, creating a tailored AI model that speaks in the brand’s tone and personality, provides tailored product recommendations to each customer, and supports them at every step of their shopping journey to develop a long-lasting relationship. Merx helps achieve higher open/engagement rates, gather valuable customer insights, and provide a truly personalised user experience. More info at https://hellomerx.com/ AI Conversational Commerce

59 similar entities Type: Startup Activities: it services Technologies: A.I.

_ SCRM Social Bigdata SCRM was founded in 2015 with a vision that in the firms of the future business and technology would never again be severable and a clear mission to help traditional businesses to evolve and become digitised through customers, data, sales strategy and omnichannel communication. Specialized in digital strategy, automation and real-time offer and content personalization, SCRM's success and speed are based on the use of cloud technology and development of data platforms that enable automated, artificial intelligence-based decision-making in mass consumer and retail markets. _ SCRM - Lidl International Hub Three years after it was founded, …

62 similar entities Type: Startup Activities: it services martech Technologies: A.I. Data Analytics A.I. - Machine Learning

Omnichannel Virtual Assistants that don't feel like Chatbots - powered by world-class AI. Chatlayer empowers smart businesses to have authentic, valuable conversations with their customers - through the power of AI. Our clients are global leaders in their fields, using our intelligent chatbots to increase quality, to drive efficiency, and to bring customer intimacy to the next level. Across multiple channels, in 125 languages. Whether you’re in the business of Customer Service, HR, Marketing, or eCommerce, Chatlayer enables your organization to achieve real results. And as a proud part of Sinch, Chatlayer can boost your business with the best multichannel …

90 similar entities Type: Startup Activities: it services Technologies: A.I. A.I. - Natural Language Processing Generative A.I.

Leader du SocialWall - solution SAAS - d’applications & streaming pour services communication / événementiel & agences. OuiBeat is a French start-up specializing in User Generated Content Marketing and the first Saas social media distribution platform - Social Wall - dedicated to brands and agencies since 2013 in Europe. Our mission, design and develop Social Media mechanisms to meet brand objectives during events, product launches, distribution networks and websites. OuiBeat has created the first business solution (back office and application) branded for the event services of large groups to digitize the organization of their events. OuiBeat is apps for management …

63 similar entities Type: Startup Activities: martech Technologies: SaaS

Elevate E-commerce Customer Experience with Hybrid Chatbot Automation 🚀 #Botmind Botmind is an innovative SaaS solution that enables e-commerce businesses to deliver better customer service while reducing costs. By automating responses to frequent and time-consuming inquiries, our hybrid chatbot seamlessly integrates with existing helpdesks without altering processes. Botmind frees up human teams to focus on high-value tasks, ultimately enhancing customer experience and overall satisfaction. #CustomerSupportAutomation #HybridChatbot #Ecommerce AI, Automation, Customer support, NLP, Hybrid chatbot, Service Client, Chatbot Hybride, Customer Success, Relation Client, Customer experience, ecommerce, shopify, prestashop, magento, easiware, zendesk, Freshdesk, and GPT

Type: Startup Activities: it services e-commerce fintech uxtech Technologies: A.I. - Natural Language Processing A.I. Generative A.I. A.I. - Deep Learning SaaS

The first ever chatbot neobank in all messengers with own AI platform and banking API. TalkBank enables banking via messengers. Full-featured banking via voice or text commands in Telegram messenger. We apply Artificial Intelligence to all commutations and operations inside banking. TalkBank lego-like chatbot platform invites side-merchants to create products and services inside TalkBank ecosystem. chatbots, mobile banking, and Artificial Intellegence

60 similar entities Type: Startup Activities: fintech Technologies: A.I. A.I. - Natural Language Processing

The only platform with inbound and outbound communication channels. Marketing Automation using AI. #AllInOnePlatform indigitall is the only AI-Powered Customer Engagement Platform that empowers brands to efficiently create and manage personalized inbound and outbound customer interactions across digital channels. We empower brands to build lasting relationships with customers through AI-powered personalization, marketing automation, and delivery optimization ensuring the right message, reaches the right audience, at the right time. Whether you're looking to enhance existing customer connections or build new ones, indigitall provides the tools to transform every digital interaction into engagement that drives growth. indigitall - Because Every Interaction Matters …

116 similar entities Type: Startup Activities: martech Technologies: SaaS A.I.

Rezolve Ai acquired Crownpeak. Rezolve Ai revolutionizes how customers discover, engage and shop online. Our unique suite of Generative AI solutions, braincommerce, braincheckout and brainassistant are purpose built for retail and ecommerce. Our proprietary LLM is immune to model drift and hallucinations, ensuring businesses are able to provide a trusted service that is secure and personalized to their needs. Learn more about how we can help your company transform the customer experience with BRAiN Conversational AI. SaaS, Marketing Software, Web Content Management, Web Content Optimization, Digital Experience Management, Digital Quality Management, Digital Governance, Multi-Site Management , Web Accessibility, Digital Accessibility, …

194 similar entities Type: SMB Activities: it services martech Technologies: A.I. SaaS

We support brands in designing memorable and effective experiences. Find our news here 💌 A digital agency from Nantes, also present in Paris and Lyon, Intuiti supports its clients throughout the entire journey of their users, customers, distributors, etc. Independent and performance-oriented, the agency has the particularity of having integrated the Userlab, a laboratory for listening and analyzing user behavior. IN DETAILS Our mission: Optimize digital performance throughout the development strategy of our clients, mainly large SMEs, mid-sized companies and groups. Three levels of actions: - user knowledge, - lead capture, - customer loyalty. Six areas of expertise: - Digital …

305 similar entities Type: SMB Activities: martech

Seamless data unification, real-time activation, and end-to-end customer engagement in one single, scalable platform. Marketers are expected to constantly react to the market in real time, prove the value of what they do, and get smarter with every campaign. Yet the customer data needed to achieve this is often scattered across different disconnected tools, making it harder to see what’s working, understand why, and know what to do next. imagino, an AI-driven customer engagement platform, is built to help marketers optimise customer engagement from end to end. Its embedded intelligence layer, Imogen, works directly on live, governed data, with zero …

282 similar entities Type: Startup Activities: martech Technologies: Data Analytics

French leader in AI agents for omnichannel customer service, with 10 years of expertise in demanding environments. DialOnce is a French provider of trusted AI agents that has been transforming omnichannel customer relationships for over 10 years. With more than 150 major enterprise partners, we help simplify user journeys, efficiently meet customer needs, and automate advisor tasks. Our proprietary AI ensures a deep understanding of customer intents and delivers personalized responses, even in complex contexts. Our solutions seamlessly integrate with existing systems (CRM, CCaaS, IS), providing a smooth and uninterrupted customer experience across all contact channels. By measuring performance in …

83 similar entities Type: Startup Activities: fintech it services Technologies: SaaS Generative A.I. A.I.

The 1st digital image consultant that integrates into your e-shop and into your stores. AI-Bettana allows ready-to-wear players to offer a hyper-personalized experience to their online and offline shoppers. AI-Bettana is the first image consulting chatbot based on the morphology of each shopper. Thanks to its intelligent chatbot specialized in ready-to-wear, AI-Bettana makes your omnichannel strategy more relevant. AI-Bettana removes the main obstacles to purchasing and allows you to maximize your profitability by improving your bounce, conversion and return rates.

58 similar entities Type: Startup Activities: it services Technologies: A.I. A.I. - Natural Language Processing

XiKO helps professionals drawing valuable consumer insights from organic online conversations and take better marketing decisions. Meet us @ STATION F or say hello: contact@xiko.fr Consumers are more multilingual, multifaceted and multicultural than ever. By combining AI, Big Data and Natural Language Processing with our expertise of consumer insight, we build the tools to understand all consumers in any language and deliver live, actionable insights. Big Data, Digital Marketing, Web listening, Digital Advertising, Market research, Market Studies, Consumer Insight, Pre-targeting, Semantic technologies, and Multilingual

108 similar entities Type: Startup Activities: martech Technologies: A.I. - Natural Language Processing A.I. Data Analytics

DEVATICS, transformer of hesitation! The SMART (Stimulation-MArketing in Real-Time) software suite is a real-time website personalization tool. Based on intelligent real-time behavioral analysis technologies, its role is to - Guide your visitors - Reassure your prospects... - Motivate your customers - Encourages the act of purchasing ..... like a salesperson would do in a physical store! SMART, your e-commerce ally SMART personalizes visits to your website in order to increase the quality of visitor tracking and optimize the conversion rate of visits - Support for hesitant prospects - Detection of indecisive behavior - Real-time action - Sending adapted messages at …

60 similar entities Type: Startup Activities: martech Technologies: IoT

The chatbot that connects you. The chatbot that connects you. Discover Jellybot, the chatbot entirely connected to your business. Thanks to its multiple connectors, Jellybot goes up the useful information to your customers and employees, by questioning your applications (ERP, CRM, SIRH ...), your FAQs, your documentary bases and your databases. Whether it is to start dialogue with your customers or meet the needs of your employees, Jellybot is there! To find out more or to contact us ⤵️ ⤵️ ⤵️

55 similar entities Type: Startup Activities: it services Technologies: A.I. - Natural Language Processing

AI Agent Platform for Voicebot, Email & Chatbot BOTfriends GmbH from Würzburg is revolutionizing the use of AI agents in companies. With its platform BOTfriends The platform combines enterprise functions with ease of use and enables fast, cost-effective implementation. It can be seamlessly integrated into existing IT infrastructures and optimizes customer communication through contextual, personalized interactions. The BOTfriends Solutions and Success team actively supports companies in reducing entry barriers and minimizing risks when implementing AI agents. Customers quickly benefit from optimized processes and improved efficiency. Customers include companies such as TUI Cruises, Bosch and Villeroy & Boch. More information at: …

187 similar entities Type: Startup Activities: it services Technologies: Generative A.I. A.I. A.I. - Natural Language Processing

AI that talks naturally — and sells, 24/7. WhatsApp · Telegram · Web AI agent that responds on WhatsApp, Telegram and your website — naturally, even with real voice — turning conversations into sales, 24/7. Founded by software engineer Weslley Harakawa, Oryxa AI is a Portuguese startup based in Lisbon. Serves your customers in English, Portuguese and Spanish — automatically detects the language of the message and replies in the customer's same channel, by text or voice. What it does: - Replies to your customers on WhatsApp, Telegram and the chat on your website - If the customer sends an …

88 similar entities Type: Startup Activities: it services Technologies: A.I.

AI that works, the long-term partner you can trust. Unify & distribute data accurately to your customers and workforce. For more than 20 years, over 1,000 organizations including BBVA, Deutsche Bank, Samsung, and FamilySearch have trusted Inbenta to deliver enterprise AI that works. Its flagship Encore platform serves financial services, healthcare, travel, and e-commerce with 98%+ accuracy, near-zero hallucinations, full auditability, and 850+ integrations that eliminate vendor lock-in. Interested in learning more? Schedule a demo at Inbenta.com/Demo knowledge management, customer care software, virtual assistants, faq search, business search, corporate search, self service, customer service, e-commerce, enterprise search, e-commerce search, customer …

544 similar entities Type: SMB Activities: martech e-commerce it services uxtech Technologies: A.I. A.I. - Natural Language Processing Generative A.I.

[Follow our daily monitoring by subscribing to our page (button at the top/right)] After mobile apps, we believe that conversational services (text or voice) constitute the next wave of digital services. We are an agency specializing in chatbots. We help brands and businesses grow their business through conversational services. We support our clients from A to Z in their projects: Consulting, design, development, promotion, optimization/maintenance...etc. We are data & business driven, and work according to rapid build / measure / learn cycles to maximize RoI. All our team members are chatbot/artificial intelligence experts. We work with the best technologies / …

404 similar entities Type: Startup Activities: martech e-commerce it services Technologies: A.I. - Natural Language Processing A.I.

Powering Personalized E-commerce Success Favizone is an e-commerce personalization solution. Our solution delivers one-to-one product recommendations across your website, email campaigns, and marketing automation. Our AI-powered platform optimizes conversion rates, cart values, and customer retention, empowering your business to thrive. Unlock Your E-commerce Success with Favizone's Revolutionary Solution. Start your 30 days free trial. Learn more or request a demo at www.favizone.com. Products recommendations, Email marketing , Email Widgets, Personalization, E-commerce, SaaS, Chatbot, Big data, Machine Learning, Personal shopper, Marketing automation, Conversational commerce, Upselling, and Cross-selling

186 similar entities Type: SMB Activities: martech it services e-commerce Technologies: A.I. - Natural Language Processing A.I. - Machine Learning

AI powered Payements, Refunds and Conversational Commerce for Industries like Retail, Hospitality and Financial Services Payemoji is an AI powered payments and conversational commerce business. Payemoji enables businesses to engage customers, sell products & services, accept digital payments, process refunds, book appointments, provide any customer journey through Conversational AI on everyday messaging apps like WhatsApp. With Payemoji, businesses can provide a better customer experience, without the complexity and cost of a mobile application. We sell our services to B2C industries that engage customers on four main use cases with integration to their IT systems: 1. Conversational Payments in everyone's preferred …

62 similar entities Type: Startup Activities: fintech it services Technologies: A.I.

AI-augmented customer feedback analytics /INACTIVE PAGE/ Join us on our main account @Diabolocom Diabolocom.ai is a SaaS NLP (Natural Language Processing) service platform that automates the analysis and processing of customer feedback by leveraging the power of artificial intelligence and proprietary algorithms. Natively integrated or via API via Zapier with all customer relationship management (CRM) solutions such as Zendesk, the Diabolocom.ai platform is accessible in self-service called no-code. A free discovery mode is available to experiment with all the automatic analysis and classification modules to optimize the processing of your customer feedback and support tickets: problems encountered, themes, products, categories, …

101 similar entities Type: Startup Activities: it services Technologies: A.I. A.I. - Natural Language Processing RPA

Technology company specialized in customized AI solutions | Process automation | User experience At 1MillionBot, we are passionate about transforming the way organisations communicate and operate through artificial intelligence (AI). We are a technology company specialising in the development, deployment and optimisation of intelligent virtual assistants (AVI), consultancy and bespoke AI solutions, with the aim of improving user experience and automating key processes in public, private and educational sectors. What makes us different? With more than 6 years of experience and over 200 success stories in the public, private and university sectors, we have created a robust conversational technology ecosystem …

418 similar entities Type: Startup Activities: it services Technologies: A.I. A.I. - Machine Learning A.I. - Natural Language Processing Data Analytics Generative A.I.

Acquired by Kustomer. Customer Service Automation Platform. Ranked Top 10 Conversational AI platforms by Forrester. Acquired by Kustomer. Reply makes customer service faster and smarter by automating repetitive processes and delivering instant and personalized attention on messaging channels. The only startup ranked Top 10 Chatbots for Enterprise Customer Service by Forrester, we work with customers like Samsung, Coca-Cola, and The Cosmopolitan Of Las Vegas. Chatbots, Bots, AI, Customer Experience, and Customer Support

117 similar entities Type: Startup Activities: uxtech Technologies: A.I. - Natural Language Processing A.I. Generative A.I.

Omnichannel marketing automation with AI for B2C brands connecting the physical to the digital world that enhancing ROI. E-goi is a pioneering omnichannel marketing automation company, headquartered in Matosinhos, Portugal. For 20 years, we have helped B2C brands of all sizes achieve their marketing goals with innovative and effective solutions. Our mission is to transform the way businesses communicate with their customers, providing personalized and integrated experiences across all channels. We offer an AI-powered platform that goes beyond the basics, with solutions ranging from email marketing and SMS to push notifications and artificial intelligence. We stand out in the market …

314 similar entities Type: SMB Activities: martech it services Technologies: SaaS

Conversational AI designed for CX. Customer experience enhanced by Conversational Artificial Intelligence ZAION Create a unique customer experience thanks to ZAION Conversational, Voice and Generative Artificial Intelligence solutions. ZAION supports companies in improving the customer experience thanks to innovative solutions augmented by AI and places voice - but also emotional empathy - at the heart of an engaging, interactive and effective relationship. Drawing on more than 20 years of experience in Customer Relations coupled with expertise in Conversational, Vocal and Generative Artificial Intelligence, ZAION offers complete solutions deployed in SaaS mode. ZAION solutions are part of the digital transformation of …

58 similar entities Type: Startup Activities: it services Technologies: A.I. - Natural Language Processing Affective Computing A.I. Generative A.I.

Redefine customer engagement, with every conversation Alcmeon is the frontline AI-powered solution of Fortune 500 companies for enhancing customer engagement through conversational experiences. Great service starts with frontline employees. We help you reduce the cost of customer care (-20%) and increase the performance of your frontline employees (+25%) whilst improving your customer satisfaction (>85 CSAT) and brand loyalty (up to 33% recurring customers). Created in 2011, Alcmeon has established itself as the leader in Social CRM working with international brands such as SNCF Connect, LVMH, Carrefour, Fnac Darty, and many more! Are you in search of an innovative and proven …

91 similar entities Type: Startup Activities: martech fintech Technologies: A.I. - Natural Language Processing A.I.

Conversational AI platform that empowers brands to deliver exceptional experiences at scale. Heyday is a conversational AI platform on a mission to make buying from a brand as easy as messaging a friend. Using our AI-powered virtual assistant, live chat and video shopping features, shoppers can get the same interactive, conversational experience online as they do in-store — whether they’re looking to browse, buy, or get support. Taking advantage of our AI-powered chatbot's sophisticated natural language processing (NLP), smart conversation routing, and unlimited scalability, retailers like Lacoste, Decathlon, Dynamite, Rudsak and Jack & Jones use Heyday to accelerate online sales, …

66 similar entities Type: Startup Activities: e-commerce martech uxtech Technologies: A.I. - Natural Language Processing A.I. Generative A.I.

We leverage AI technology to help brands gather insight and promote in China. We leverage AI technology to help brands gather insight and promote in China. Our proprietary Social Listening platform Doris uses Llama, OpenAI, ChatGPT, Google Computer Vision and LLM (Large Language Models) to summarize consumer sentiments, conduct competitor comparison, and help brands get actionable insights and make strategic decisions. We use semantic analysis to increase KOL collab efficiency, using AI to sort through 80,000 influencers and find the best fit with your brand. Our in-house copy-writing and design team are supercharged with proprietary AI technology to deliver outstanding …

82 similar entities Type: Startup Activities: it services Technologies: Generative A.I. A.I.

Build incredible chatbot experiences, for your business or others'. ubisend is the only partner-first chatbot platform. ubisend is a leading chatbot platform that provides software and support to help businesses build the chatbot experiences they need. ubisend is the only partner-first chatbot platform. After spending four years as a chatbot and AI agency, we noticed the industry was in dramatic need of a platform flexible enough to satisfy any use case, in any language, for any company. Today, a network of marketing agencies, consultants, and software providers use ubisend to create, deliver, and maintain chatbot solutions for their customers. Our …

60 similar entities Type: Startup Activities: it services Technologies: A.I. A.I. - Machine Learning A.I. - Natural Language Processing RPA

Audio Badge & Hub platform for capturing frontline conversations in retail and healthcare. Senstone provides a Badge + Hub platform for capturing, routing and analyzing real-world conversations in retail, healthcare and other frontline environments. The solution combines wearable audio badges, local hubs and centralized management software to securely capture conversations and operational events that are typically not recorded in existing business systems. Captured audio can be stored locally, routed through customer infrastructure or delivered to AI, CRM and analytics platforms through secure integrations. Typical use cases include employee training, quality assurance, operational compliance, incident documentation, healthcare workflows and AI-powered business …

56 similar entities Type: Startup Activities: it services Technologies: 5G A.I. A.I. - Natural Language Processing Wireless

The #1 AI platform for social media sales. Your AI Coworker replies, books, and closes — 24/7 Chatfuel is the #1 platform for businesses that sell and grow through social media. Powered by real customer conversations, Chatfuel enables 18,000+ businesses to automate their entire sales cycle — from the first lead to a loyal, returning client — in as little as 30 seconds. Our plug-and-play AI Agent captures leads from Instagram, WhatsApp, Facebook, and TikTok campaigns, qualifies them, schedules appointments, sends reminders, manages follow-ups, and prevents client drop-off across every stage of the funnel. Official Meta Business Partner. Advertising, Marketing, …

90 similar entities Type: Startup Activities: martech Technologies: A.I. A.I. - Natural Language Processing Generative A.I.

AI for customer relations. Since 1994, Synapse Développement has combined linguistic expertise and Artificial Intelligence to offer innovative solutions to its clients. Recognized for its deep language understanding technologies, Synapse is identified as a major player in the currently booming ecosystem of conversational agents (or chatbots). The Chatbot by Synapse solution is the first solution in the world to offer a chatbot created without manual input. Using Synapse proprietary Machine Reading technology, the bot's knowledge base is automatically generated from customer documentation. This breakthrough innovation was elected: - 2019 “Company of the Year” Award - Digital Innovation of the year …

59 similar entities Type: SMB Activities: fintech it services Technologies: A.I. A.I. - Deep Learning A.I. - Machine Learning A.I. - Natural Language Processing

Keep Every Customer Heard. Cut Response Time. Turn feedback into real-time action. Reply Next es la plataforma de IA agéntica que ayuda a las marcas con múltiples ubicaciones a convertir cada interacción, canal y ubicación en crecimiento. Cada día, las empresas reciben miles de señales: búsquedas, reseñas, valoraciones, mensajes, información de sus fichas, comentarios e incidencias. Sin embargo, esa información suele estar dispersa entre plataformas, equipos y ubicaciones. Reply Next reúne todo en una única plataforma para gestionar la presencia online, las interacciones con clientes y las señales de negocio. Nuestros agentes de IA entienden qué está ocurriendo, detectan patrones, …

Type: Startup Activities: it services Technologies: A.I.

The AI-Powered Research Partner Trusted by Fortune 100 Companies Listen Labs is an autonomous market researcher that makes robust research simple and fast. Share your business question, and our AI handles everything - designing the studies, finding the right participants, moderating interviews, and analyzing responses. Whether you're testing products or exploring new markets, Listen is a skilled researcher that works 24/7, delivering insights in hours instead of weeks. Listen is trusted by Anthropic, Google, Microsoft, SKIMS, Nestlé, Simple Modern and hundreds of enterprises to unlock customer understanding at scale.

54 similar entities Type: Startup Activities: it services Technologies: A.I. A.I. - Natural Language Processing Generative A.I.

Helping brands to unlock the power of Generative AI and Smart AI Agents At BotsCrew, we revolutionize the way companies engage with their customers and empower their employees through innovative generative AI agents and voice assistants. Our mission is to help organizations enhance communication, boost efficiency, and deliver exceptional experiences. Since 2016, we have partnered with top global brands, including Adidas, FIBA, Red Cross, and Honda, developing over 200 AI-driven solutions across various platforms to drive real business impact. From customer-facing support to internal employee assistance, our AI technology transforms interactions across different industries. Why Choose BotsCrew? Trusted by Industry …

275 similar entities Type: Startup Activities: it services Technologies: A.I. A.I. - Machine Learning A.I. - Natural Language Processing Generative A.I.

Helping aviation and healthcare with 2-way automated passenger/patient communication providing unrivalled consumer care. TIC is an innovative Irish registered software company, based at the Rubicon Innovation Centre in Cork, Ireland. TIC has identified a problem wherein corporations are not leveraging the full power of social media and messaging platforms (WhatsApp, Messenger, Viber, Twitter, webchat and others), due to the amount of time and effort that is required to proactively engage with customers via this channel. TIC’s proprietary solution, AirChat, is the IATA award winning software (Passenger Innovation awards 2014). AirChat is an innovative, scalable, social decisioning software that empowers corporations …

99 similar entities Type: Startup Activities: fintech it services Technologies: A.I. A.I. - Natural Language Processing

Award-winning proactive conversational AI technology ContactEngine is an award-winning proactive conversational AI technology used by large corporations across industries to automate customer communications. ContactEngine enables you to provide proactive customer service as a business - interacting with customers through the channels they’re most comfortable with, before they need to contact you. ContactEngine AI starts and runs intelligent conversations, transforming the efficiency and costs of your operations, and revolutionizing your customer experience. ContactEngine is deployed in multiple industries internationally, including telecommunications, banking, insurance, retail and utilities. Clients include Argos, Asda, British Gas, BT, DHL, Sky, TELUS, Verizon, Virgin Media, Whirlpool. ContactEngine …

37 similar entities Type: SMB Activities: uxtech Technologies: A.I. A.I. - Natural Language Processing

Besidu helps enterprise access a powerful conversational AI-powered platform with minimum data, minimum efforts and maximum efficiency. We bring you an effective way to quickly start conversing with your users on any platform (Web, mobile, SMS, Salesforce, Zendesk, Facebook Messenger, etc.) seamlessly and 24/7.

138 similar entities Type: Startup Activities: it services Technologies: A.I. - Natural Language Processing A.I. Generative A.I.

Use AI to converse with your customers and employees The Leading Conversational Agent Platform. Passage AI is a natural language understanding and processing (NLU/NLP) platform that can be used to create a deep conversational interface for any business. Your customers can use this interface to get automated responses to their questions about your products or service. You can acquire new customers from messaging platforms using Passage AI, engage and service existing customers, or bring inactive customers back to your site. The conversational interface can be deployed with minimal effort on your website, mobile app or as a chatbot on messaging …

122 similar entities Type: Startup Activities: it services Technologies: A.I. - Natural Language Processing A.I. Generative A.I. A.I. - Deep Learning

iConText is the largest independent agency providing omni digital marketing solutions in the Russian market. iConText is the largest independent provider of performance marketing solutions in the Russian market. Founded in 2002 the сompany grew into the leading market player with the staff of over 250 employees. iConText current clients include top multinational and the hugest local advertisers such as Sberbank, eBay, L'Oreal, LG, Apteka.ru, Askona, RBI, La Redoute, Anywayanyday, etc. Years of presence on the market enabled iConText to achieve its market leader status supported by in-house expertise and managing tools to deliver efficient high impact advertising campaigns for …

52 similar entities Type: SMB Activities: martech

The Global Language of Business. It started with a simple beep. In 1974, a barcode was scanned for the first time in a supermarket. This was the beginning of automated checkout – and the beginning of GS1’s success story. The machine-readable GS1 barcode with the included GTIN is now the universal standard in global goods exchange and is scanned on products six billion times a day. GS1 standards are the global language for efficient and secure business processes that are valid across company boundaries and continents. As part of a global network, we work with our customers and partners to …

52 similar entities Type: SMB Activities: it services Technologies: Data Analytics

Connect with your Customers'​ Omni-Digital World RingCentral Engage Digital facilitates the digital transformation of companies by helping them expand and steer their omni-digital customer relations. We provide a platform that assembles all the customer interactions in one place (via messaging, social media, live-chat, mobile, email) and re-distributes them automatically according to availabilities, customer profiles, or type of requests to be able to handle them more efficiently. This gives companies a full history and precise account of each interaction to analyze and better manage their activity while increasing customer satisfaction. RingCentral Engage Digital is based on a SaaS model and benefits …

63 similar entities Type: SMB Activities: martech Technologies: A.I. - Natural Language Processing

Conversational commerce uniquely engineered for retail and ecommerce. Rezolve Ai revolutionizes how customers discover, engage and shop online. Our unique suite of Generative AI solutions, braincommerce, braincheckout and brainassistant are purpose built for retail and ecommerce. Our proprietary LLM is immune to model drift and hallucinations, ensuring businesses are able to provide a trusted service that is secure and personalized to their needs. Learn more about how we can help your company transform the customer experience with BRAiN Conversational AI. Mobile Engagement, AI technology, and AI

145 similar entities Type: Startup Activities: it services Technologies: IoT Generative A.I. A.I.

AI Powered Messaging Monetization Platform Every day, 150 billion short messages are sent globally, 10% of which contain an intent: meeting, watch_movie, search_restaurant, travel, buy, etc. After 3 years of research in natural language understanding, Biggerpan's unique predictive AI technology allows messaging apps and platforms to monetize user intent with contextual and personalized ads, to deliver the right service or product to the right person at the right moment.

58 similar entities Type: Startup Activities: it services Technologies: A.I. A.I. - Natural Language Processing

We are Heynow The AI suite that transforms communications. We developed a platform for creating IAgents, specialized in carrying out tasks together, to manage communications between organizations and their users. +250 clients | + 15 countries Chatbot, Artificial Intelligence, Machine Learning, Customer Experience, Process Automation, Communications Automation, NLP, no code, low code, AI, AI, Bots, and AI Agents

460 similar entities Type: Startup Activities: it services Technologies: A.I. A.I. - Machine Learning A.I. - Natural Language Processing Generative A.I. RPA

Best Comment Moderation App For Social Media Smart Moderation is an award-winning social media comment management tool which helps brands, celebrities, digital agencies, online publishers and e-commerce websites leverage their reputation by moderating their online conversations & community. It is the world’s first and only Artificial Intelligence-based comment management platform which allows its users to manage all their comments from single dashboard while the artificial intelligence automatically detects and removes inappropriate user generated comments like Spam Ads, Profanity, Abusive Language, Hateful Speech and Trolling Attacks from their social networks and digital platforms in real-time. Smart Moderation’s Artificial Intelligence analyze the …

61 similar entities Type: Startup Activities: it services martech Technologies: A.I. Data Analytics

AI-boosted solutions to orchestrate, automate and optimize customer journeys: RCS, Voice AI Agent, SMS, etc. With more than 3,000 customers and 25 million Euros in turnover, Opportunity is a French SaaS publisher. Our platforms offer advanced, AI-powered solutions to orchestrate, automate and optimize all customer interactions, across all sectors, in France and internationally. We offer organizations the ability to script and optimize their customer journeys across all channels: voice, SMS, email, RCS, voice AI agents, WhatsApp, etc. This unique expertise meets the specific needs of major accounts in terms of customer relations, acquisition and collection. conversational marketing, customer relations, feedback …

131 similar entities Type: SMB Activities: martech uxtech Technologies: A.I. A.I. - Natural Language Processing Generative A.I.

The marketing automation platform that helps turn any idea into action. 🚀 Turn ideas and insights into action with AI-powered automation. Our mission is to unlock a world of possibilites for ecommerce marketing teams, with our unique Data First focus that allows you to track, predict and act on the behavior of all customers - both known and anonymous - in real time. Do you dream of being able to understand every customer so you can offer them a tailored shopping experience across any channel? With Connectif, you can. 🎯 Thanks to our easy-to-use marketing automation platform, you can drag …

236 similar entities Type: Startup Activities: martech Technologies: A.I.

SOCi is redefining how multi-location enterprises achieve local and AI search visibility with the world’s first agentic workforce. Built specifically for distributed brands, SOCi’s brand-trained agents are guided by a unified visibility engine that autonomously executes and optimizes local marketing work across AI search, GEO ecosystems, social, and reviews — ensuring every location is visible, discoverable, and growing in today’s geo-driven landscape. Trusted by leading brands like Ford, Ace Hardware, and Liberty Tax, and recognized by Fast Company as one of the World’s Most Innovative Companies, SOCi transforms marketing from software you manage into work that gets done — intelligently, …

64 similar entities Type: Startup Activities: martech Technologies: SaaS A.I. Generative A.I.