No more call queues. No more repeat questions. No more missed calls. Natterbox is an AI-powered contact center solution that's natively integrated to Salesforce. We help global organizations to personalize their conversation journeys for improved customer experience and boost productivity for their sales and service teams. Natterbox enables you to create and manage your entire business phone system and contact center globally, inside the world’s #1 CRM. With key CTI and contact center features including IVR, ACD, click-to-dial, call recording, call routing, mobile, auto-logging, speech analytics and dialer. CRM, Mobile, Intelligent Call Routing, Call Blocking, Call Recording, Business Continuity, Cloud …

58 similar entities Type: Startup Activities: it services Technologies: Data Analytics A.I. Generative A.I.

Netigate (former Lumoa) looks at your feedback data and tells you what to do next in order to grow your business. Most companies today track numbers to assess how happy their customers are - NPS, CSAT, online ratings etc. What they miss is a way to tell what actions will move the number up or down. To do that, they would have to organise feedback from all sources; sift through thousands of rows; categorise that; find insights; map trends; and report. It’s too much. Netigate (former Lumoa) makes this easy. It looks at any customer interaction, automates the analysis, and …

67 similar entities Type: Startup Activities: it services uxtech Technologies: Affective Computing A.I. A.I. - Natural Language Processing

Automate the conversational customer experience at scale. Focus your agents on treatments with greater added value with our tailor-made Callbot solution, a virtual telephone advisor who answers the phone. With Locuta, develop a true omnichannel strategy: Callbot / Chatbot / Messagingbot / Supervise.. ➡️ Discover all our solutions on www.locuta.co ____________________________________ Locuta develops telephone conversational agents capable of receiving or making calls. These virtual telephone advisors handle recurring calls by following business workflows through a conversation in natural language. They can, among other things, answer questions or support requests, carry out business actions, such as, for example, carrying out operations …

72 similar entities Type: Startup Activities: it services Technologies: A.I. - Natural Language Processing

Optimisez votre service client et maximisez l'efficacité de votre équipe commerciale Graam is a cloud call center solution for small and medium-sized businesses. It delivers the advanced functions of a call center in an intuitive and affordable way. As voice is still the preferred way of communication for a large number of customers, we help our clients to grow better by offering them tools to better serve their customer on the phone. If not tracking your website performances or your acquisition statistics seems totally unthinkable to you, the same goes for your phone activity! Graam offers you not only the …

46 similar entities Type: Startup Activities: it services Technologies: Data Analytics

At reFocus Analytics we are Laser Focused On Driving SalesTM. Our integrated analytic solutions span the entire customer life cycle from acquisition and lead scoring to on-boarding and cross-selling to retention and re-capturing lost relationships. We help clients answer key questions critical to their business success such as: Do I have the right data and the right mix of data to predict key prospect and customer behavior? If not, how do I acquire that data and utilize it? Is there external data available that will help me identify and acquire more, new good customers? If so, how do I acquire …

83 similar entities Type: Startup Activities: martech it services Technologies: Data Analytics

Digiteam is a practical and secure mobile sales application that helps management and sales teams to plan, execute and monitor sales activities, while speeding up deal processing time. With game changing functionality: • Track your teams'​ geo-locations, activities & deals pipeline against targets and customer calling frequencies. • Launch and monitor sales campaigns for existing clients and new prospects and leads. • Prepare meetings with customer uploaded data, full history and product material. • Manage your contact portfolio, book meetings and tasks. • Focus on the right customers and deals with the planning support feature. • Maximize sales to corporate …

142 similar entities Type: Startup Activities: it services Technologies: SaaS

Filling your pipeline - Converting your opportunities into customers Digitize your sales processes with a 360° vision TSM The Sales Machine is a Digital Services Company (ESN) that takes the best of technologies to implement innovative sales methods. This new generation of services dedicated to commercial prospecting is aimed at SMEs and mid-sized companies operating in B2B. TSM combines a comprehensive suite of tools and services that enable sales teams to: - to find their future customers on the web, - to precisely target their prospects, - accelerate sales cycles, - close deals more efficiently. The purpose of The Sales …

97 similar entities Type: Startup Activities: martech it services Technologies: Data Analytics

Maximize commercial performance, guarantee the quality and regulatory compliance of speeches. The volumes of conversations on telesales and customer relations platforms are such that it is humanly impossible to exploit everything, this is where Callity comes into play! With Cality, thanks to the transcription and analysis of 100% of interactions, you can: -Increase the efficiency and commercial performance of your sales and/or retention teams. -Guarantee the compliance and quality of speeches and be alerted if an event requires rapid attention. -Detect new trends before they impact your business or your customer satisfaction. Since 2019, Cality has equipped dozens of customer …

35 similar entities Type: Startup Activities: it services Technologies: A.I. A.I. - Natural Language Processing

Trust in the Contact Center The more the world becomes digital, the more human is essential! Nextalk, multi-channel Contact Center dedicated to customer relations for over 20 years. Facilitators of exchanges between digital players and their customers, our teams help maintain an essential conversational and proximity link, whatever the contact channel used. With the proliferation and complexity of communication channels, it is now imperative to guide consumers effectively. Our telephone advisors listen, reassure and advise your customers and provide them with expertise 24/7 in 5 languages: French, English, Spanish, Italian, German. Nextalk allows you to maintain permanent and personalized contact …

45 similar entities Type: Startup Activities: it services Technologies: A.I. - Natural Language Processing

Centralize your communications. Amplify your results Un1ty transforms your existing corporate telephony—Microsoft Teams, Cisco Webex, 3CX, Yeastar, Zoom Phone Google Voice, or Asterisk—into a powerful sales and support engine integrated directly within you existing customer and support software. Stop installing restrictive, closed-source communication software! Use the collaboration tools your team already masters to ensure maximum adoption. Key Features & Benefits: ⚡️ Bring Your Own PBX for Ultimate Flexibility: Seamlessly integrate your current Unified Communications platform. Say goodbye to vendor lock-in! 🧠 AI-Powered Insights: Our powerful AI analyzes all conversations, automatically generating concise call summaries and sentiment scorecards directly in activity …

109 similar entities Type: Startup Activities: it services Technologies: SaaS

100% human marketing, a business booster Provide a continuous flow of qualified and quality leads by capturing the flow of your website or by relaunching your dormant CRM database? This is our mission! Thanks to the talents of our team of advisors, we put people at the heart of our discussions, for adapted and personalized customer support. Each lead transmitted is a person who has asked to be contacted again. 🗣 People at the center of customer relations 💬 Live chat, SMS/RCS, WhatsApp 🎯 First sourcing of your sales of tomorrow customer relations, Livechat, Lead generation, Customer experience, Business development, …

84 similar entities Type: Startup Activities: it services Technologies: A.I. - Natural Language Processing

%99.9 Lead Performance LeadForce is a cloud PBX software solution that works in sync with the system to help a company recover approximately 25% of lost call traffic. It also converts potential opportunities transmitted over the call channel into a follow-up format that can be tracked in real-time, allowing companies to efficiently evaluate every opportunity without missing any potential clients. LeadForce strengthens the communication bridge between a company and its clients by 100%, making it the key solution for effective CRM performance. It has received $150,000 in project support from Microsoft Startup and is continuously improving its services to offer …

77 similar entities Type: Startup Activities: it services Technologies: SaaS

A Conversation Intelligence Company Call Journey, a global leader in Conversation Intelligence, specializes in data, voice, and text analysis. Our primary focus is simplifying the conversion of various audio, chat, and email interactions, including unstructured data, into structured data for analysis. Our team of passionate AI experts leverages cutting-edge Natural Language Processing (NLP) and Artificial Intelligence (AI) technologies to provide industry-leading analytics. By analyzing call interactions, Call Journey demystifies contact center exchanges and delivers actionable insights for long-term customer and employee success. With our end-to-end solution, Call Journey empowers customers to address significant challenges impacting customer experience, employee proficiency, business …

64 similar entities Type: Startup Activities: it services regtech uxtech Technologies: A.I. - Natural Language Processing A.I. Data Analytics

understanding humans - live! #SpeechAnalytics | #PRX | #VocalCookie Sales and Customer loyalty is about great conversations - Our owned AI Vocal CookieTM technology transforms customer calls into activable Marketing data insights. Vocal CookieTM a unique bridge between Marketing and Customer Care, boosting Sales and Customer Loyalty. The "Cookie Vocal"​ technology structures and classifies customer calls conversations into valuable marketing and customer care data insights to understand and extract customer profiles, needs or complaints, enabling to re-engage and measure Best & Worst practices of Online to Offline customer experiences. We capture the Call Content thanks to real time in-depth analysis …

63 similar entities Type: Startup Activities: martech Technologies: A.I. A.I. - Machine Learning Data Analytics

The Source is Yource We are Yource. Chances are you've spoken to us before. We conduct millions of conversations for brands you know. We do this multilingually, from different countries and through the channels that best suit the brand: from telephony and video to chat and voicebots. As a partner in the Benelux and beyond, we take care of customer contact completely or partially. This means we know exactly what is going on with the end customer. We use these insights to continuously improve processes and the customer experience. This way we ensure that the correct answer is already available …

79 similar entities Type: SMB Activities: hrtech Technologies: Data Analytics

Cloud Solutions for Business Telephony French SaaS software publisher, Dexem helps companies modernize their call management and create lasting links with their customers by telephone. With Dexem: - Analyze the origin of your calls (campaigns, media, traffic sources) and optimize your marketing investments using Call Tracking. - Automate the qualification and routing of your incoming calls using the Interactive Voice Server (IVR). - Manage your teams' incoming and outgoing calls and improve their efficiency with Call Manager. More than 500 companies trust us. Like them, modernize your call management with Dexem! VoIP, Telephony, AI Agents, Voice Agents, Call Tracking, Data, …

65 similar entities Type: SMB Activities: it services Technologies: Data Analytics SaaS

Stimulator of your Customer Relations via CRM, Contact Centers and subscription business models. CustUp is an operational Customer Relations consultancy. We structure and implement Customer Marketing and company dialogue plans. To do this, we use CRM, Marketing Automation and Contact Centers. We organize the collection and use of Customer Data: the fuel of remote Customer Relations. A unique feature of our consulting firm is that we are experts in subscription business models. We support their implementation and operation. Our contacts in the company are the Marketing-Sales and IT teams (DSI). On our projects, we link Marketing and Technologies. We are …

110 similar entities Type: Startup Activities: martech consulting fintech privacytech Technologies: Data Analytics

Focus on customer experience and sales thanks to relationship marketing and data! Focus on customer experience and sales thanks to relationship marketing and data! Data and Relationship Marketing Consulting Agency, we support you in the following areas: 📍 Relationship Marketing Plan 📍 Engagement / conversion / onboarding & customer loyalty 📍 Data audit 📍 Definition of your persona and data persona 📍 Customer journey 📍 Development of your RCU (Single Customer Reference) 📍 Automation scenarios... At Pogotango, we are committed to creating a sincere and remarkable customer relationship with each of your customers to strengthen preference for your brand! Listening, …

69 similar entities Type: Startup Activities: martech Technologies: Data Analytics

The Smart Way to Elevate your Customer Experience – Cloud Workforce Engagement for Small and Medium Sized Businesses Verint Monet is an effective and easy to adopt cloud-based workforce engagement solution that includes workforce management, quality monitoring, performance management and analytics, all in one integrated platform. - Workforce Management for Contact Centers – Monet WFM: Create more accurate forecasts, develop more effective call center schedules and increase agent adherence - Workforce Management for Salesforce® - Create omnichannel & case load forecasting and optimized agent schedules for more efficient case management. - Quality Monitoring: Increase productivity, provide better customer service & …

94 similar entities Type: SMB Activities: uxtech Technologies: SaaS Data Analytics

SaaS tool for multi-channel feedback and customer experience management. Revisior is developing customer experience management (CEM) software to help SMEs collect all feedback in one cloud-based place and simplify processing with semantic analytics of the service, including AI-powered recommendations. Revisior is a comprehensive feedback and NPS (Net Promoter Score) system. We provide detailed analytics of the service in numbers, graphs, dashboards, for a complete understanding of the situation and its prompt solution. We form a positive brand reputation by improving the quality of service. We help businesses to identify and solve customer problems quickly. Fast respond to reviews from different …

103 similar entities Type: Startup Activities: it services Technologies: SaaS

Systemizing Growth Vision Strategy Marketing Inc., also known as VSM, is a marketing and lead generation agency based in Montreal. VSM specializes in bilingual (English & French), B2B, outbound business development across Canada and the United States. Founded in 1996, and since 2017 with a new leadership team, VSM has been driving accelerated and sustainable top line growth for B2B companies of all shapes and sizes. With a warm, human touch, our expert BDR team identifies, qualifies, and targets high-potential prospects through teleprospecting and business development campaigns. Keep your sales team motivated and allow them to focus on their core …

170 similar entities Type: Startup Activities: martech Technologies: Data Analytics

Studio Phone Express helps telecom professionals increase their margins through the sale of instant studio messages Increase your income with our studio messages. Entrust the monitoring of your customers to our studio, simplify your processes and increase your margins without additional effort! Pro-quality messages: Our messages are produced in 30 seconds with premium voices and professional-quality mixing. Available 24 hours a day. A specialized CRM boosted with AI: We send your customers precise and strategic communications on the possibilities of renewing messages. A team committed to you: Our team of experts is entirely dedicated to your success and is easily …

79 similar entities Type: Startup Activities: it services Technologies: A.I.

Offering the call as a service rather than imposing it changes everything MeetMeCall: The innovative solution for calling your customers while spending less time and energy What changes everything is that MeetMeCall seeks and obtains the customer's consent, directly by telephone. Only customers who are available and willing to speak to an advisor are put in contact with them. This way, advisors are focused exclusively on making useful calls and making arguments. MeetMeCall therefore manages to simultaneously combine two apparently opposite benefits: productivity and working comfort for teams. Plug Company offers two outgoing calling solutions, MeetMeCall Agency and MeetMeCall Center …

54 similar entities Type: Startup Activities: it services Technologies: SaaS

This is the right call. AI productivity tools to manage incoming requests. The excellence of an infinite customer center. Answer 100% of the inbound calls, 24x7. We automate up to 60% of the requests during the phone call. Multiply your team productivity & focus on advising your customers and save time on request processing. Experience customer success from the first week. Manage your Contact Center ROI and activate the right levers to reach Excellence. This is the right call!

61 similar entities Type: SMB Activities: it services Technologies: A.I.

Transformez vos consommateurs occasionnels en clients fidèles. We are convinced that your customer data are under-exploited and must return them quickly to the heart of your relationship strategy. Today, the behavior of your customers is changing very quickly. The number of points of contact with them continues to increase (web site, social media, customer services, physical stores). It is more costly and complex to understand and analyze its own customer data. Thanks CRM360 °, collect, centralise and exploit your data has become child's play. Your data will be transformed into information to tailor your relationship strategy as thinly as possible. …

65 similar entities Type: Startup Activities: martech Technologies: Data Analytics

Feedae improves the performance of customer service and sales teams through AI-augmented conversational analysis. Feedae: Your AI Solution that Reinvents the Management of Your Customer Service and Sales in Call Centers - It automatically analyzes 100% of your customer calls to assess quality and detect weak signals. - It greatly assists your managers by providing detailed reports and actionable insights to improve customer satisfaction and team performance. - It identifies friction points in conversations to refine your processes and training. - It alerts you to new trends, recurring issues, or opportunities for improvement. - It integrates data from your customer …

83 similar entities Type: Startup Activities: it services Technologies: A.I. Data Analytics

Providing the missing piece of data to optimize marketing spend and make call centers more efficient, Call Intelligence from ResponseTap gives brands and agencies incomparable power. Allowing marketers to connect the customer journey to the phone call, and for call centers to start the conversation where the online journey left off, Call Intelligence optimizes campaigns and improves the customer experience. Since 2008 ResponseTap has been pioneering advanced visitor-level call tracking, heralding many industry firsts, including integration into Google Adwords and Google Analytics. In 2021 ResponseTap became part of Infinity. This coming together has meant customers can now benefit from Infinity's …

56 similar entities Type: Startup Activities: it services martech Technologies: Data Analytics

Become a Master of your Communication SKYNET BUSINESS SERVICES is a New Generation Digital Services Company (ESN), specialized in the field of Telecoms, Digital and new technologies, with strong expertise in cybersecurity. Our technological expertise in the field of TELECOM, as well as our perfect mastery of WEB and IT solutions, allow us to play a major role in the support and success of companies' digital transformation projects. Operator approved by ARCEP and Integrators of TELECOM solutions, we work in partnership with MICROSOFT and CISCO solutions, as well as with infrastructure operators such as Orange, SFR, Bouygues, and Covage for …

131 similar entities Type: SMB Activities: it services Technologies: SaaS

The collaborative, AI-powered customer communications platform. Trusted by more than 23,000 companies worldwide. The collaborative, AI-powered platform for customer conversations. Trusted by more than 22,000 companies worldwide. Aircall seamlessly integrates voice, SMS, WhatsApp, and social media channels into a single platform, with bi-directional syncing across 200+ essential business apps. Imagine your CRM and Helpdesk data flowing effortlessly into every customer interaction, empowering your team to deliver smarter, more personalized experiences. Trusted by over 22,000 businesses globally, Aircall's AI-powered platform supercharges sales and support. We automate the busywork—optimizing call routing, automating repetitive tasks–while simultaneously delivering actionable insights from across every customer …

Type: Startup Activities: it services Technologies: SaaS

Digital Assistant for Sales Teams | CRM updates, visit reports, follow-ups - all handled automatically. Your reps spend less than 30% of their time actually selling. The rest goes to prep, notes, CRM updates, visit reports, and follow-up emails. Your CRM is incomplete. Your CRM tells half the story. Bliro completes it. Every rep gets a personal AI assistant that handles their entire workflow - before, during, and after every customer interaction. Meeting prep pulled from your CRM. Automatic notes on-site, online, or by phone. And from the car after the appointment: "Hey Vicky, write the visit report and update …

113 similar entities Type: Startup Activities: it services Technologies: A.I.

Just say it and you’re done. Outsmarting big enterprises’ bureaucracy. Talk to the app and we’ll take care of the rest! 60% of business data in big enterprise is lost, due to field force reluctance to report. This data, missing from the CRM and other business data stores, is hurting business results causing overall inefficiency. Using TalkSense will keep your CRM data accurate and updated, while freeing field forces’ to make more of their time – more sales, more customer services tickets completed. Update data to any object of your CRM, just by talking to the app. TALKSENSE processes the …

25 similar entities Type: Startup Activities: transporttech Technologies: Data Analytics

Each incoming call is a business opportunity 🚀 Never miss a call ! 📞 1 billion calls & SMS processed since 2007 Each incoming call is a business opportunity Capture them all with your Nomado number! A local number with smart, flexible routing—keeping your business available 24/7. Not just a phone number, but a smarter way to connect with your customers. A business phone system, simplified. For just €9/month, give your business a virtual receptionist! 🚀 Multi-award-winning in Ecommerce, Telecom, and Cybersecurity 📞 1 billion calls & SMS processed since 2007 Devcom - Ecommerce fair - Brussels - 2011 Becommerce …

74 similar entities Type: Startup Activities: it services telecommunications Technologies: SaaS Cybersecurity

Experience & Loyalty Cloud. - Generate revenue from every touch point at the Customer Journey. VEMT offers you "The Experience & Loyalty Cloud"​. Powered by Technology. Driven by Psychology. What if you could persuade your customers to not only spend more, but also spend more often? Or to keep on coming back longer and involve their friends? And what if in doing so you were gaining valuable behavioral insights that enabled you to act in real-time to the right customers? Technology may power our Cloud, but Psychology drives our Persuasive Power. Persuasion in the form of smartly activated Rewards, Coupons, …

834 similar entities Type: SMB Activities: it services martech Technologies: SaaS

Sendethic devient Sellsy Marketing : un seul outil d'automation pour vos équipes commerciales et marketing Much more than e-mail campaigns: Create your successful customer marketing programs now Message Business publishes an online solution that makes it easy to carry out customer marketing actions (newsletters, e-mail campaigns, prospecting, event invitations, satisfaction surveys, loyalty) and to oversee automated customer relations tools (contact with potential and repeat customers, rewards, follow-up with inactive customers). A freemium application that is powerful and easy to use - Marketing e-mails: Improve the deliverability and effectiveness of your campaigns throughout the customer cycle - Transactional e-mails: Via SMTP. …

100 similar entities Type: SMB Activities: martech Technologies: Data Analytics

Award winning B2B telemarketing & marketing company providing an outsourcing service for telemarketing needs worldwide. Welcome to Team Telemarketing! Make sure you follow us for regular updates about business to business telemarketing tips and lead generation advice. We are a team passionate about using the phone to generate leads, sales and business growth for our clients! Team are a B2B telemarketing agency based in Birmingham, England. We offer focused and cost-effective telemarketing that will become a vital part of your overall marketing strategy. Our core services include: ►Appointment & Lead Generation ►Database Building & Cleansing ►Telesales & Telemarketing Services ►Research …

53 similar entities Type: SMB Activities: martech Technologies: Data Analytics

Automatizza le tue telefonate con un’AI che parla come un vero operatore, ti aggiorna in tempo reale e ti lascia libero MrCall is an AI-powered virtual assistant that revolutionizes customer service by handling incoming calls 24/7. It can answer customer inquiries, schedule appointments and open tickets, all while seamlessly integrating with your CRM and other software tools. With plans tailored for various business sizes, MrCall offers scalable solutions, from basic call handling to complex industry-specific conversational flows. Trusted by hundreds of companies, MrCall enhances efficiency, reduces costs and ensures no customer call is missed. Explore the future of customer service …

54 similar entities Type: Startup Activities: it services Technologies: A.I.

Making B2B cold outreach feel warm Outbound isn't dead. Your lead list is. TamTam AI builds your perfect lead list every morning, using unique buying signals from past won deals and all the context your reps need. Making B2B cold outreach feel warm. What reps get with TamTam: - Clear signals a company is ready to buy - Specific angles for outreach - A unique list no one else has - Verified mobile numbers and emails (if TamTam can't find them, no one can) How it works: Surfaces exactly what triggered your past deals. TamTam connects to your CRM and …

96 similar entities Type: Startup Activities: it services martech Technologies: Data Analytics

Get the Answer. Go Beyond the Ticket. TeamSupport helps B2B companies turn customer interactions into account-level revenue intelligence. Your CRM owns the handshake, TeamSupport owns the marriage. Our platform unifies onboarding, support, and success functions, transforming tickets, conversations, and sentiment into clear signals that drive retention and expansion. We help teams: • Close tickets faster & reduce volume • Align cross-functional action • Spot risk to ARR early • Improve your products • Surface growth opportunity • Prove post-sale impact on revenue It’s not just about resolving tickets or checking the box on renewal & upsell activities. It’s about interpreting …

93 similar entities Type: Startup Activities: it services uxtech Technologies: A.I. A.I. - Natural Language Processing SaaS

The Customer Relations Operator Customer relations are evolving. The requests from your customers too. The answer? Reinvent your customer relationships and opt for an omnichannel strategy. Short number, special numbers, contact center... idelio helps companies facilitate their interactions and develop their customer relationships. We design telecom solutions to help you: - optimize your media campaigns - generate more leads - offer a better customer experience

35 similar entities Type: SMB Activities: it services

Contact center software for sales teams Ytel helps sales teams talk to more people and close more deals. In today's sales environment, getting leads on the phone is harder than ever. Ytel solves this with a communication platform designed to increase contact rates and restore trust in the phone call. Our software suite combines a high-velocity Sales Dialer with Trusted Calling technology to remediate "Spam Likely" labels and deliver verified calls. By integrating directly with your CRM, Ytel streamlines agent workflows, automates lead nurturing with AI, and provides the real-time analytics you need to scale your revenue. Sales Dialer, Spam …

61 similar entities Type: Startup Activities: it services Technologies: SaaS

Unlock hidden insights before, during and after every call 📞 The leading call intelligence platform. Built by marketers for marketers, Infinity’s AI-powered call tracking shows you what happens before, during, and after every call, giving you the power to: • Fill attribution blind spots and get credit for the true impact of your work • Improve targeting with high-intent, first-party data • Cut waste to reduce cost-per-lead and drive down acquisition costs • Improve performance across PPC, SEO, and Paid Social • Create better customer experiences • Boost conversion rates at the top and bottom of your funnel Infinity’s granular …

78 similar entities Type: Startup Activities: it services Technologies: Data Analytics

OwnerListens is the best way to communicate with customers in real-time! Customers use the OwnerListens app or SMS number (customized for each business) to send compliments, complaints, questions, and suggestions. Owners and managers can then immediately respond via text or email. All communication is private and anonymous. By enabling direct, private communication in real-time, businesses can salvage revenues, prevent negative reviews and encourage employee excellence. Using messaging for customer service is not only preferred by customers, it's also cheaper for businesses and less error prone than phone calls. Example use cases: Ordering & reservation inquiries Complaint about an employee, product, …

54 similar entities Type: Startup Activities: it services Technologies: Data Analytics

Making machines fluent in human At Elerian AI we set out on a journey to build genuine open domain conversational AI. We are now using this technology to transform call centres with fluent automated conversations. With most callers still preferring to communicate with contact centres using voice – it is our mission to prove that voice based digital assistants can offer a great, human-like caller experience. Our work around individualised human modelling, behavioural analytics and sentiment and emotion detection allow us to understand callers better. We focus on what we can do best so that our partners can provide a …

89 similar entities Type: SMB Activities: it services Technologies: A.I. A.I. - Natural Language Processing

DialedIn's cloud-based CCaaS software improves customer service and efficiency at inbound and outbound call centers. DialedIn is a cutting-edge Call Center as a Solution (CCaaS) platform that transforms call center customer interactions by automating and optimizing key processes. Designed for scalability, DialedIn supports inbound, outbound, and blended call centers with at least 5 seats in any industry, ensuring that every customer interaction is handled efficiently and professionally. Enjoy key features built with you in mind: • Rapid Deployment: Get up and running in minutes, not days. • User-Friendly Interface: Minimal training required, so your team can focus their time and …

60 similar entities Type: SMB Activities: it services Technologies: SaaS

Automated Workflows. Digital Communications. Real Business Results. Leverage inbound & outbound voice messaging, text and email to deliver highly engaging, proactive communications, designed for the greatest positive impact on your end customer. We know you want to stay connected; using up-to-date technology to effectively reach your customers. The problem is, you aren't reaching all your customers, which can be frustrating. We understand it isn't easy, ​that's why SPLICE partners with great organizations like yours to drive industry-leading reach and unparalleled results. #GiveYourBrandAVoice https://linktr.ee/splicesoftware Opt In, Call Center integration, cloud based solutions, Voice of the Customer, Voice Your Data (VYD), Notify, …

384 similar entities Type: SMB Activities: it services fintech Technologies: SaaS

AI-powered conversation platform for Staffing, Business Development & Revenue teams. Ringover provides the communications suite that staffing, recruiting and revenue-driven firms require to drive better client & business development outcomes. We do this by delivering the best and widest range of communication channels in the market. Calling, text messaging, video, call coaching, WhatsApp, conversation summaries, transcriptions, analytics, advanced statistics, and more. Ringover integrates advanced communications into your entire BD tech stack — Avionté, Bullhorn, Invenias, Connexys, JobAdder, Vincere, Salesforce, Slack, Microsoft Teams, Zoho, HubSpot, and hundreds more. Automatically log conversation history, notes & tags. Reach contacts in one-click. Sync call …

89 similar entities Type: SMB Activities: it services Technologies: SaaS

The 24/7 Answering Service Specialists | When you can’t get to the phone, we can. Message Direct has been one of the UK’s leading 24/7 telephone answering and virtual receptionist services, trusted by thousands of businesses to make sure every call and every opportunity is answered. We know how fast opportunities can slip away. A missed call could mean a missed lead, a frustrated customer, or lost revenue. That’s where we come in. Our professional, UK-based team answers your calls exactly as if we were part of your business. We capture enquiries, take messages and ensure every caller feels valued …

32 similar entities Type: SMB Activities: it services