Entity
Description
  • Value proposition

    [Automatic translation follows] At Constellation we specialise in AI R&D - building technology to better understand and communicate with human beings.

    In pursuit of our vision to facilitate human like conversational AI capability, we’ve developed a market defining AI Digital Assistant Solution that we’re now deploying into customer care centres:

    • Facilitates an automated yet fluent, human-like interaction for call centres & their customers
    • Dramatically improves customer wait times, average call handling time, first-touch query resolution & ability to connect the customer to specialist services quickly & efficiently
    • Targets a level of automation of 30%+
    • Yields savings in excess of 50% of call centre overhead

    The solution is a natural fit for large call centres across multiple industries including (but not limited to) short-term & medical insurance, debt recovery & financial services.

    We’ve also developed & patented a novel Data Compression Algorithm which has been independently benchmarked & endorsed, with unique capabilities including:

    • High compression levels of 90%+ (well ahead of existing industry standards) in image, video, satellite, CCTV & machine logs
    • Little/no visual quality degradation
    • Extreme noise resilience which can lead to improvement in data quality e.g. image & video - compression can enhance details e.g. number plates, facial recognition etc
    • Delivering highly efficient search - including video/image similarity search or event/scene recognition (not typically achievable with standard codecs on compressed files)

    Adoption of our codec yields material costs savings for industries and companies that transmit & store large quantities of data including inter alia

    • Satellite transmission
    • Security & surveillance
    • Maritime & airline industry & other IoT applications
    • Medical diagnostics
    • Surveying (geological oil & gas exploration; Agri-tech, water & power utilities)

    If you’re interested in hearing more about how Constellation AI could improve your customer experience & reduce costs through automation and efficiency, please do reach out and a member of our team will be in touch.

    Artificial intelligence , Life Design, Machine Learning, Technology, and Data Compression

  • Original language

    At Constellation we specialise in AI R&D - building technology to better understand and communicate with human beings.

    In pursuit of our vision to facilitate human like conversational AI capability, we’ve developed a market defining AI Digital Assistant Solution that we’re now deploying into customer care centres:

    • Facilitates an automated yet fluent, human-like interaction for call centres & their customers
    • Dramatically improves customer wait times, average call handling time, first-touch query resolution & ability to connect the customer to specialist services quickly & efficiently
    • Targets a level of automation of 30%+
    • Yields savings in excess of 50% of call centre overhead

    The solution is a natural fit for large call centres across multiple industries including (but not limited to) short-term & medical insurance, debt recovery & financial services.

    We’ve also developed & patented a novel Data Compression Algorithm which has been independently benchmarked & endorsed, with unique capabilities including:

    • High compression levels of 90%+ (well ahead of existing industry standards) in image, video, satellite, CCTV & machine logs
    • Little/no visual quality degradation
    • Extreme noise resilience which can lead to improvement in data quality e.g. image & video - compression can enhance details e.g. number plates, facial recognition etc
    • Delivering highly efficient search - including video/image similarity search or event/scene recognition (not typically achievable with standard codecs on compressed files)

    Adoption of our codec yields material costs savings for industries and companies that transmit & store large quantities of data including inter alia

    • Satellite transmission
    • Security & surveillance
    • Maritime & airline industry & other IoT applications
    • Medical diagnostics
    • Surveying (geological oil & gas exploration; Agri-tech, water & power utilities)

    If you’re interested in hearing more about how Constellation AI could improve your customer experience & reduce costs through automation and efficiency, please do reach out and a member of our team will be in touch.

    Artificial intelligence , Life Design, Machine Learning, Technology, and Data Compression

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