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Location
421 8th Ave, New York, NY 10001, USA
New York
United States of America
Employees
Scale: 201-500
Estimated: 336
Engaged corporates
6Added in Motherbase
4 years, 2 months agoBuilding AI-First Products That Foster Lasting Customer Relationships.
Jio Haptik has pioneered AI-powered innovation since 2013, processing 10B+ conversations and 10M+ transactions across 10+ channels and in 135 languages for 500+ enterprises. Today, it’s helping brands make the transition to Generative AI and unlock end-to-end customer experience at scale. Haptik has two lines of products - Contakt & Interakt - that respectively enable enterprises and SMEs to solve for their customers’ biggest pain points. The company is a Category Leader across platforms including Gartner, G2, Opus Research & more. “Tech Startup of the Year” in the AI category and gold medal for “Best Chat & Conversational Bot” are two of Haptik’s recent awards & recognitions. Its prominent clients include Jio, Paytm, Adani, Paisabazaar, Puma & Whirlpool.
AI, Startup, Generative Artificial Intelligence, Customer Experience, Customer Experience Suite, Customer Support, WhatsApp Marketing, WhatsApp CRM, Conversational AI, Conversational Solutions, Conversational Marketing, and Artificial Intelligence
Haptik helps enterprises manage the customer lifecycle with Generative AI-powered Conversational CRM to streamline support, boost marketing & fire up sales
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Deloitte Consulting, audit, Business Consulting and Services | Deloitte Consulting, audit, Business Consulting and Services | Other 6 Apr 2024 | | |
Lever Food, Consumer Goods, Software Development | Lever Food, Consumer Goods, Software Development | Other 28 Feb 2024 | | |
Inria Research, Research Services | Inria Research, Research Services | Other 5 Dec 2023 | | |
Google IT services, Software Development | Google IT services, Software Development | Not capitalistic Partnership Not event 12 Dec 2023 | | |
Amazon IT services, Consumer Electronics, Software Development | Amazon IT services, Consumer Electronics, Software Development | Other 28 Feb 2024 | | |
Sequoia Capital Startup accelerator & VC, Venture Capital and Private Equity Principals | Sequoia Capital Startup accelerator & VC, Venture Capital and Private Equity Principals | Not capitalistic Partnership Event 6 Apr 2024 | |