Smart Tribune
Created in 2011
- BETA
Up & running (A)
Existing signals show a regular activity Social networks
2,079 3,349Activities
Technologies
Entity types
Location
19 Rue du 4 septembre, 75002 Paris, France
Paris
France
Employees
Scale: 11-50
Estimated: 54
SIREN
534318647Engaged corporates
33
9 22Added in Motherbase
5 years, 7 months ago
fintech Value proposition
Connected to the minds of your customers
Smart Tribune offers a 360° AI ecosystem for managing and distributing knowledge bases that helps you increase CSAT, improve customer experiences throughout the buying journey, and enable your customer service teams to focus on what they do best: delivering great human experiences. 🚀
💡 With Smart Tribune, you can: 💡
👉 Reduce the volume of customer service contacts by 40%, thanks to a set of self-service solutions boosted by the latest advances in AI such as semantic search and LLM models: Smart FAQ, Smart Push, Smart Context, Smart Form, Smart Chatbot.
👉 Increase CSAT by empowering your teams to focus on what truly matters: your valued customers, thanks to a clever combination of 2 solutions: Smart Knowledge for managing client knowledge bases, and Smart AI for eliminating all low-value-added tasks for teams while managing knowledge.
🌐 #SmartTribune #KnowledgeBase #IA #FAQ #BOT #ExperienceClients
Some of our clients: Samsung, Carrefour, Leroy Merlin, Clarins, Club Med, Toyota, Home Serve,The Kooples, Le Monde, Ouigo...
Customer Service , Service client, Self-Service, Selfcare, Chatbot, Customer Experience, Expérience client, Customer Journey, Parcours utilisateur, Customer Satisfaction, Satisfaction client, Artificial Intelligence, Intelligence artificielle, FAQ, Base de connaissances, IAGenerative, KnowledgeManagement, and ExpérienceCollaborateurOriginal language
Connecté à l'esprit de vos clients
Smart Tribune développe des solutions digitales selfcare permettant aux entreprises d’améliorer la satisfaction de leurs clients tout en réduisant leurs coûts de support.
Ces outils, à destination des grands comptes et sites web à fort trafic, prennent la forme de FAQ dynamiques, chatbots, boites d'aide personnalisées et forums communautaires, et offrent aux utilisateurs des moyens simples, efficaces et rapides pour répondre à leurs interrogations.
Clients : Leroy Merlin, DPD, RSI, AXA Banque, Crédit Mutuel, Matmut, Le Monde, Banque Populaire, Maje, Sandro, The Kooples, Voyage-Privé, Direct Energie, Ouigo, Valrhona, Groupe ETAM, Total...
Solution IA à 360° de bases de connaissance | Smart Tribune
Votre service client transformé en centre de création de valeur grâce à l’IA : solution de base de connaissance IA à 360° et chatbot IA
https://fr.smart-tribune.com/
| Corporate | Type | Tweets | Articles | |
|---|---|---|---|---|
 Edenred Financial Services | Edenred Financial Services | Other 17 Nov 2023 | | |
 La French Tech Alpes Government Administration, French Tech | La French Tech Alpes Government Administration, French Tech | Other 10 Mar 2023 | | |
 Takeda Pharmaceutical, Pharmaceutical Manufacturing | Takeda Pharmaceutical, Pharmaceutical Manufacturing | Other 29 Jul 2016 | | |
 ENGIE Energy, Utilities | ENGIE Energy, Utilities | Other 21 Jun 2023 | | |
 Bayard Newspaper Publishing | Bayard Newspaper Publishing | Other 21 Jun 2023 | | |
 Nexity Real Estate | Nexity Real Estate | Other 21 Jun 2023 | | |
 Avolta Finance, Investment Banking | Avolta Finance, Investment Banking | Other 11 Mar 2023 | | |
 XAnge Startup accelerator & VC, Venture Capital and Private Equity Principals | XAnge Startup accelerator & VC, Venture Capital and Private Equity Principals | Other 22 Mar 2024 | | |
 BFM Business Media, Broadcast Media Production and Distribution | BFM Business Media, Broadcast Media Production and Distribution | Other 29 Jul 2022 | | |
 La Tribune Media, Newspapers | La Tribune Media, Newspapers | Not capitalistic Not partnership Event 6 Jan 2021 | | |