Value proposition

Customer Experience. Strategic Communications. Data Science

At Beyond the Arc, we help our clients sharpen their focus to make improvements that matter most to their customers. Through our strategy consulting, advanced analytics, and strategic communications, our clients can differentiate their business and win in competitive markets.

We provide strategic guidance and hands-on, tactical execution to help companies implement better experiences for their customers. Our end-to-end solutions range from customer journey mapping to advanced analysis of customer data, to revised communications strategies that collectively improve the experience.

* Strategy - To create sustainable growth built on exceeding customer expectations.

* Data science - To leverage machine learning, NLP & text analytics, and predictive modeling to build data-driven approaches for increasing operational efficiencies, ROI, and brand loyalty.

* Social Business - To align social strategy with key business objectives, increase influence, and strengthen emotional connection to the company brand.

Certified IBM Partner - Business Analytics

Beyond the Arc, Inc. has been recognized by Forrester Research for work in Customer Experience transformation. CIO Review cited us as one of the 20 Most Promising Data Analytics Consulting Companies. GoodFirms has identified us as one of the Top Digital Marketing Agencies in the region.

We're a multi-faceted team of strategists, technicians, and creative professionals with a passion for serving our clients. To learn more, please visit us at beyondthearc.com.

customer experience, predictive analytics, public relations, merger integration/change mgmt, strategic marketing, strategic communications, writing & editing, visual design, social media strategy & data mining, and machine learning