Value proposition

Technology Business & IT Financial Mgmt. | IT Service & Customer Service Mgmt. |
Corporate Performance Mgmt.

Serviceware stands for a unique solution and consulting offering for the digitization and automation of service processes, which companies can use to increase their service quality and lower service costs. We support you with our all-in-one package: from strategy development to deployment of the right solution all the way to managed services.

With our solutions, you can overcome all the daily challenges in various service areas:

► Do your employees require new hardware? Do you face the same customer inquiries over and over again? Centralize your internal and external service inquiries in one system with Serviceware Processes. More than 1000 companies already put their trust in this solution.

► Do you know your service costs created by IT, HR or in customer service? Serviceware Financial will provide transparency. Four of the seven largest German companies already rely on our financial management solution and manage their costs in an efficient and comprehensible manner.

► Do you have to process countless customer request every day? Then Serviceware Knowledge will help you. The knowledge management solution maximized your response rate significantly and – by extension – customer satisfaction. A large food trading company already profits from the advantages of this smart solution and was able to increase its quota by 40%.

► Plan your available resources as efficiently as possible and save time and money each step along the way. That is what Serviceware Resources is for. One of the largest care facilities in the Netherlands increased its productivity by 10% by using this software.

► Consolidate all aspects of corporate planning and create reliable reports and analyses with Serviceware Performance.

Create a service experience for your clients and your employees - and become a service hero!

Visit: www.serviceware-se.com
Current vacancies: https://serviceware-se.com/careers/careers-at-serviceware

Service Management, Strategic Service Consulting, Security Management, Data Management, Systems Management, Financial Management, IT Infrastructure Services, Managed Services, Knowledge Management, IT Financial Management, IT Sevice Management, ITSM, HR Service Management, TBM Technology Business Management, Facility Service Management, Customer Service Management, ITFinance, and Technology Business Management