Value proposition

The membership body for organisations providing information, support or advice via phone & email to improve wellbeing.

Helplines Partnership is the membership body for organisations that provide information, support or advice via phone, email, text or online.

We are committed to supporting organisations that provide non-face-to-face advice, support and information to improve general wellbeing. We offer training, a Helplines Standard, and consultancy to help build sustainability and promote excellence, choice and accessibility for everyone.

Promotion of the Helpline Sector, Helplines, Training, Networking, Wellbeing, Helpline Freephone Range, Call Handling, Consultancy, Helplines Standard, Vicarious Trauma, Safeguarding, Contact Centres, and Charity