Value proposition

VicRoads Registration and Licensing Services, which includes Custom Plates, impacts the lives of all Victorians.
With road safety at the heart of everything we do, VicRoads RLS provides mobility and accessibility by registering 6.2 million vehicles and licensing almost 5 million drivers a year.
Our customer service network reaches all corners of the State, with 41 Customer Service Centres, another four dedicated Licence Testing Centres, and 2 Contact Centres serving more than 90-thousand customers a week.
This is in addition to our online and digital products and services which enable more than 24 million transactions per year.
We also have a growing corporate, technical and commercial business that is building on our offering to customers and enabling even greater access to our products and services.