Value proposition

Effortless Customer Care

We provide a turnkey enterprise SaaS contact center solution integrating a wide range of asynchronous communication channels in a single workflow and UI enabling bot & human collaboration. Channels we support include: WhatsApp, Facebook, Facebook Messenger, Instagram, SMS, RCS, ABC and modern live chat SDKs for In-Web and In-App messaging. Our clients are customer centric enterprises such as Zappos, Emirates Airlines, Air Canada, Engie, AXA, MTN, Noon, citizenM hotels, Netflix and Slack to name a few.

WhatsApp, WhatsApp Business, Live Chat, Messaging, Social Media, Social Customer Care, Customer Service, Facebook, Twitter, Instagram, Messenger, Social, Customer Engagement, Customer Experience, Customer Service Platform, Digital Customer Service, contact center, and IVR deflection