Value proposition

We work with field service companies to improve their operations and customer experience.

Whether you need operational improvement, an enhanced customer experience or innovative approaches to delivering work in the field, we will help you optimise your field service performance.

Our key services:

* Technology - We offer technology solutions that bolt on to your existing field service management system to enhance your capabilities in customer experience, data management and analytics. Examples include: On My Way for last-mile excellence in service operations, uBook for capacity-based appointment booking and Coverage Analytics to provide deep insight into your work and resource capacity. For more information, see www.leadent.digital

* OFSC Implementation - We are an Oracle Gold Partner and Europe’s premier implementer of Oracle Field Service Cloud. Our OFSC-specific add-ons are certified on the Oracle Marketplace. We also have experience in a number of other enterprise-grade scheduling solutions.

* Consultancy – We are experts in field service, working with businesses across a variety of industries that have a large, mobile workforce. All of our solutions are supported by extensive experience in field service processes and their business drivers. We have over 16 years’ experience working with 60+ leading brands to improve their service-based operations.

We have an enviable reputation for the quality of our people, our high standard of delivery and our extensive industry knowledge. We offer practical, honest advice with robust, industry-leading solutions that work. You'll find our approach to be refreshingly different.

Book your free consultation with our experts: www.leadentsolutions.com

View our range of field service solutions: www.leadent.digital

For industry insight and expert opinions visit: www.servicetalk.co.uk


Programme Management, People and Business Culture Change, Business Process and Design Implementation, Technology Solution Design, Build and Deployment, Data Management and Analytics, Oracle Field Service Cloud, OFSC Implementation, Customer Experience, and Last-mile Communications