Value proposition

Cognitive Computing Platform for Customer Service, CRM and KYC Data Enrichment

Acquired by Medtech Group in December 2017.

CustomerMatrix offers a market-leading Cognitive Computing platform that connects the dots between you, your organization and customers without adding costly new infrastructure. The Insights and Data Enrichment platform helps companies enrich their existing CRM, Contact Center, and KYC workflows.

CustomerMatrix is headquartered in New York City with its R&D center in Paris, France. We have a growing list of Global 2000 customers including global banks such as BNP Paribas, insurers such as Allianz, and some of the world’s most distinguished business brands such as Schneider Electric. We're a founding member of the Cognitive Computing Consortium with IBM-Watson.

Cognitive Computing, Machine Learning, Big Data Analytics, Predictive Analytics, CRM, Artificial Intelligence, and Sales Excellence Applications