Value proposition

Working on a not-for-profit basis, APSE is dedicated to promoting excellence in the delivery of frontline services.


APSE (Association for Public Service Excellence) is a non-profit local government network. We work alongside over 250 councils to deliver high-quality frontline public services across the UK.

At APSE we work for our members, delivering help, advice, training and guidance on all frontline services to help councils achieve excellence in every service they provide to the public. Further, we are the foremost specialists in local authority frontline services; our extensive performance networks for frontline service providers allow councils to benchmark their performance in many vital areas, and pinpoint where they require more support. Once these areas have been highlighted, we can help to formulate solutions for the provider through our team of Principal Advisors and our extensive APSE Training courses and classes.

Alongside this, APSE Solutions offers consultancy services and interim managers to anybody who requires extra help, though at a competitively reduced price for members.

The areas we specialise in are:

• Waste management, refuse collection and street cleansing
• Parks, horticulture and grounds maintenance
• Sports and leisure management
• Catering (including school meals)
• Local authorities commercialisation, income and trading
• Building cleaning
• Housing construction and building maintenance
• Cemeteries and crematoria
• Environmental health
• Highways and street lighting
• Vehicle maintenance and transport

We also lead research programmes that explore a range of issues which impact upon both local authority frontline services and strategic public policy issues.

Local Government Networking, Local Government Benchmarking, Local Government Consultancy, and Local Government Advice and Guidance