fintech Value proposition
[Automatic translation follows] Reduce your telephone or physical queues.
Turba allows you to:
- Smooth call flows received by customer services,
- Optimize the flow of visitors to physical places (administrations, tourist places, boutiques, stores, etc.),
- Encourage the use of self-care (virtual agent, customer area, support forum, FAQ, etc.) in order to relieve telephone and physical channels,
- Effectively disseminate your crisis communication in order to reach impacted consumers.
http://www.turba.fr
Customer Relations, Queue, and Contact CentersOriginal language
Réduisez vos files d'attente téléphoniques ou physiques.
Turba permet de :
- Lisser les flux d’appels reçus par les services clients,
- Optimiser les flux de visiteurs de lieux physiques (administrations, lieux touristiques, boutiques, magasins, etc.),
- Inciter l’usage du selfcare (agent virtuel, espace client, forum d’entraide, FAQ, etc.) afin de décharger les canaux téléphoniques et physiques,
- Diffuser efficacement sa communication de crise afin d’atteindre les consommateurs impactés.
http://www.turba.fr
Relation client, File d'attente, and Centres de contact
Hurikat - We waste our time so you don't have to
We work to stop you waiting, by telling you when it's most convenient.
https://www.waitamoment.co.uk
