Value proposition

The National Retail Association is the peak body representing the interests and success of the Australian retail sector.

The National Retail Association is Australia’s most representative retail industry organisation servicing over 39,000 stores and shopfronts nationally. Retail is the second largest industry in Australia, with 1.2 million employees, and the biggest employer of women and youth. We support, inform, protect, and represent the interests and success of this vital industry. Our not-for-profit organisation is built on strong relationships with our members. With support services including workplace relations advice, training for employees and lobbying government for retailers nationwide, the National Retail Association is an organisation dedicated to building better business.

We help retail and service sector businesses comply with an ever changing and growing regulatory environment and our collaborative approach will make it feel as if we are part of your team.

Importantly, because the National Retail Association is a non-for-profit industry association we deliver professional services free or at a reduced cost. Our services are delivered by highly trained and well-qualified in-house staff with industry specific knowledge and experience.

Government Relations & Advocacy, Industry Events, Employment Law Advice, Tenancy & Leasing Advice, Work, Health & Safety, Training, Development & Recruitment, Industry Intelligence, Consumer Law Compliance, and Retail