batvoice AI
Created in 2015
- BETA
Up & running (A)
Existing signals show a regular activity Social networks
1,172 874Activities
Technologies
Entity types
Location
19 Bd Poissonnière, 75002 Paris, France
Paris
France
Employees
Scale: 11-50
Estimated: 9
SIREN
808942213Engaged corporates
7
4 4Added in Motherbase
5 years, 2 months ago
fintech Value proposition
Turn your calls into best actions
Customer-relation departments and executive management use Batvoice to boost sales and customer satisfaction, and save costs by automating scorings (compliance & satisfaction) and coaching.
Batvoice is a unique AI that transcribes service calls content & picks-up on emotional cues to turn topics and paint points into best actions to improve results.
It's plug & play, multilingual, with a multi-sectoral approach.
voice, artificial intelligence, call-center, cloud, big data, deep learning, intelligence artificielle, centre de contacts, customer experience, ROI, machine learning, apprentissage machine, traitement du signal, speech analytics, relation client, and social interactionOriginal language
Transformez vos appels en actions
Batvoice AI est un outil qui permet d’identifier des thématiques et des irritants dans les appels en temps réel pour aider les entreprises à améliorer les résultats et l’expérience des clients.
Les directions relation-client et directions générales utilisent Batvoice pour augmenter les ventes et la satisfaction clients, réduire les coûts en automatisant les scoring (conformité et satisfaction), et la formation.
Batvoice est une IA plug and play, multilingue et multisectorielle, qui permet de transcrire vos appels pour analyser leur contenu et les émotions en temps réel grâce au deep learning.
Batvoice AI | Emotion & Speech Analytics pour le service client
Batvoice AI aide la relation client en CRC à gagner en visibilité sur leurs appels. Grâce au Speech Analytics, transformez la voix du client en actions et automatisez les évaluations de qualité.
https://www.batvoice.com/
| Corporate | Type | Tweets | Articles | |
|---|---|---|---|---|
 Wavestone Consulting, Business Consulting and Services | Wavestone Consulting, Business Consulting and Services | Other 1 Feb 2024 | | |
 | Hub France IA | Other 26 Sep 2023 | | |
 Groupe Pierre & Vacances - Center Parcs Hospitality, Travel Arrangements | Groupe Pierre & Vacances - Center Parcs Hospitality, Travel Arrangements | Other 4 Oct 2023 | | |
 Gartner Consulting, Information Services | Gartner Consulting, Information Services | Other 31 Jan 2022 | | |
 L'Atelier BNP Paribas Media, IT Services and IT Consulting | L'Atelier BNP Paribas Media, IT Services and IT Consulting | Not capitalistic Partnership Not event 12 Feb 2018 | | |
 BNP Paribas Bank, Banking | BNP Paribas Bank, Banking | Not capitalistic Not partnership Event 27 Oct 2017 | | |
 Devoteam IT services, IT Services and IT Consulting | Devoteam IT services, IT Services and IT Consulting | Not capitalistic Not partnership Event 26 Apr 2017 | | |