IT Services Value proposition
Since 1993, Activeo provides Business Consulting, Technology Expertise and Application Software in the areas of Customer Experience and Customer Collaboration.
Activeo is a recognized leader in Customer contact Technologies helping clients to deliver a Superior Customer Experience through their contact centers, web channels and an overall integrated Customer strategy.
Our team of experts and global partners provide the necessary consulting services, technology expertise and innovative applications that have significantly improved results for our clients through optimized Customer service and optimized contact center performance.
Activeo helps its Customer to achieve immediate measurable efficiencies that will enable them to excel in their Customer strategies by :
- Optimizing their customers interactions > Structuring the Customer journey
- Improving their Customers experience > Listing the Voice of Customer
- Monitoring quality and performance > Improving Customer Service Performance
Consulting - Expertise - Software, Relation Client , technologies de l'information, Experience Client, Collaboration, Voix du Client, Management Visuel , Gestion de projet, contact center , centre d'appels , Cloud contact center , and Communications unifiéesOriginal language
Depuis 1993, la mission du Groupe Activeo est de vous apporter toute l'expertise métier et technologique nécessaire à la réussite de votre projet de Relation Client.
Activeo délivre conseil, expertise et technologies innovantes.
La mission :
Garantir à nos clients des résultats opérationnels mesurables dans l'évolution des technologies et la transformation des organisations afin de leur permettre d'exceller dans leur stratégie d'expérience clients.
L'offre :
- Expérience Client multi-canal
- Performance opérationnelle
- Voix du client
- Digital Workplace
Depuis toujours, Activeo met l’accent sur une stratégie de différentiation axée sur la création de valeur, la qualité, le service mais également sur sa double expertise technologique et métier et sur la force de l’innovation.
Les prestations :
Conseil : Stratégie, organisation, transformation, formation, technologie
Intégration de solutions : omnicanales, communications unifiées, planification, recording, quality monitoring, engagement et voix du client, Customer feedback
Développement : affichage dynamique et management visuel, bornes interactives, Tableau de bord pilotage indicateurs
Activeo (FR) - ACTIVEO
https://www.activeo.com/fr/
| Corporate | Type | Tweets | Articles | |
|---|---|---|---|---|
 Microsoft IT services, Software Development | Microsoft IT services, Software Development | Other 23 Jan 2024 | | |
 Societe Generale Bank, Banking | Societe Generale Bank, Banking | Other 5 Mar 2024 | | |
 numeum IT Services and IT Consulting | numeum IT Services and IT Consulting | Other 17 Nov 2023 | | |
 EY Consulting, audit, IT Services and IT Consulting | EY Consulting, audit, IT Services and IT Consulting | Other 17 Nov 2023 | | |
 Ville de Paris National and local authorities, Government Administration | Ville de Paris National and local authorities, Government Administration | Other 16 Jun 2023 | | |
 Amazon Web Services (AWS) IT services, IT Services and IT Consulting | Amazon Web Services (AWS) IT services, IT Services and IT Consulting | Other 23 Jan 2024 | | |
 Cisco IT services, Software Development | Cisco IT services, Software Development | Other 30 Nov 2023 | | |